The shipping company left the tequila on my front step with no adult signature. My grandkids or any kid in the neighborhood could have got into it.
I was looking for Cherry Marnier, which is currently out of production. While expensive, I would argue that it was worth it for the rarity.
Thank you so much for sharing! We appreciate the feedback!
I love the services. I don't know what else to put so I'm just gonna put this on there to make the 50 letters by.
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I had to try! Excited about the new flavors. It's so smooth and easy to mix. It's also a good sipping drink.
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On time delivery and never and have never had an issue. I have been ordering gifts through their site for years.
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I received my product in good timing and it was sealed very tightly and safe. Was very happy with the service.
Thank you so much for sharing your feedback! We are so happy that your order was successfully delivered and hope you enjoy it. Cheers!
The jar size was deceiving if u went by the pics. I didn't expect pint size at that price but I did expect a little bigger jar.
We are so sorry to hear that the size of your purchase was not what was anticipated. When purchasing, it is important to review the description of all products to ensure what you are purchasing is exactly what you would like to receive. However, we appreciate the feedback!
I was able to locate the exact bottle that I wanted and the purchase process was simple and easy. I will definitely order again from this site.
Thank you so much for sharing! We are happy that you enjoyed our Marketplace!
It was impossible to leave gift message or either the directions are hard to follow.Also the cost to mail needs to be stated up front with cost.
Thank you for sharing! We appreciate the feedback and do apologize that the Gift Text Message option was not working for you. Please reach out to our Customer Service Team at hello@caskcartel.com if this needs to be adjusted.
The bottle label is the new design and I picked that particular one because it was showing the old three generations label design.
Thanks
We appreciate the feedback!
Upon the whiskey arriving, I was supposed to receive the gift bag bundle with the black bags & cards & I never received them.
We appreciate this candid feedback and do apologize that you did not receive these items in your shipment. Our system shows that a separate shipment was sent out to rectify this situation. We hope that this helps!
Been looking for a particular tequila for almost a year now and finally found and received it! Fabulous selection and great delivery. Thank you!
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Sent as a Christmas present and it arrived in time and in good condition. Makes it easy to send a nice gift to folks far away!
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Husband loved this gift! This was a great idea and something different for me to get my husband this year. Delicious and unique!
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Good website very easy order,very good communication. I visit your website every day for more Johnny Walker products. Thank you for good service
Thank you so much for the feedback!
The whiskey is delicious and the bottle is beautiful. However it was dropped off at the wrong address and I had to hunt for it
Thank you for sharing and we are so sorry to hear that your delivery was not satisfactory. We are happy to hear, however, that you received your order in the end.
I was looking to expand my online shopping experience. Cask cartel was able to add in a service that I was unable to get elsewhere
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I've ordered several times and every time the order is shipped quickly and the website is easy to use...
We appreciate the feedback!
Box was open safety seal was broken from bottle was very disappointed in product condition delivery time was good
We are so sorry to hear that you received a damaged product. Please reach out to our Customer Service Team at hello@caskcartel.com and they can assist you with a refund or replacement.
Overview
Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 14th among Food & Drink sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so sorry that your shipment was not signed for upon delivery! We appreciate this feedback.