Carter's

Is there an option of giving 0 stars? Horrible experience! Made an order for 4 things, the next day I got an email saying one of the items, a toddler's bathing suit, was out of stock... instead of refunding me my $15 for it they sent me a $15 e-gift card and a coupon code for free shipping and 20% off. I go to order a different pattern bathing suit the same day for the same price and figure I'll use the code they gave me. When I typed in the code It says it is expired. I call them and ask if I can get a code that works they say no, then I ask if they can just send me a different bathing suit and they say no. I ask what I am supposed to do and the guy tells me to just order the bathing suit and he will adjust the price and refund me the shipping. I order the suit and pay the $8.96 shipping. He refunds me the shipping as ANOTHER GIFT CARD. Felt extremely fraudulent. Basically like I paid for shipping because I have to still use the money at their store whereas if I would have used the coupon code they sent me and it would have worked I wouldn't have had to deal with this crap. I had to call them probably 5 different times and explain the entire story to someone new every time. Finally I talk to a "supervisor" and she tells me she will cancel the order and refund my shipping to me. I wait over a week and NOTHING HAPPENS. I call back again twice and they tell me to keep waiting. STILL HAVE NOT RECIEVED MY REFUND and don't think I ever will. Absolute scam company. No one can help you or do anything for you. They scammed me out of my $9, which is not a lot of money but it's the principal of it and that they essentially tricked me. I was led to believe the shipping would be refunded and was not once told it would be refunded as another e-gift card, otherwise I wouldn't have made the order. Do not ever expect a refund from them. I will NEVER buy from them again. Horrible company.

Je suis une personne très exigeante, mais ce site m'a beaucoup plut. Je suis vraiment satisfaite des produits de que j'ai acheté. Merci beucoup!
Mon bébé aussi vous dit merci, ses petites affaires et surtout les petits vetements sont super. Ils sont très confortables et mets mon petit bout très à l'aise. Je vais de suite recommander ce site à tous mes ami(e)s pour qu'ils ai aussi la chance d'être satisfait lors d'une commande en ligne.
Encore une fois merciiii