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CarShield is the largest vehicle service contract company in the nation. We have a national TV and radio campaign. CarShield is endorsed By Ice-T, Glenn Beck, Mark Levin, Vivica A. Fox and many more celebrities. Our goal is to drive traffic to our affiliate website https://carshieldprotection.com/. We are open 7 days a week and our business hours are 7:00am CST to 9:00pm CST.
CarShield generally enjoys a positive reputation among customers, praised for its reliable coverage and the significant savings it provides on repair costs. Many users highlight the courteous and helpful nature of customer service representatives, noting smooth claims processes and effective communication. However, concerns persist regarding service delays, particularly in claims processing and the complexity of filing claims. Some customers express frustration with inconsistencies in coverage and support from repair shops. Overall, while CarShield is recognized for its value and customer service, improvements in claim efficiency and clarity of coverage would enhance customer satisfaction.
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Very good and professional. Polite.and knowledgeable to help when needed.
Carshield is the best coverage for my car. I will remain a customer because of the great service they provide.
I'm not sure for I haven't had to use your services that I've paid into yet.
Changed coverage to new car, very easy with no issues.
Took my truck into the GM Dealership for an issue on my truck. It was diagnosed and the service shop called car shield to report the findings. Unfortunately the problem that I had wasn't covered. Now I have to pay out pocket. Hopefully this will won't be an ongoing thing.
My car is a 2018 - Not "old", but certainly not "new".
It has 41,000 miles on it, because I don't drive much. Ice T kept drilling in my head to get Car Shield, and I love him... so I joined.
I was enrolled for 6 months. Something wacky happened to my car. Coolant started leaking from my car, but not on to the ground (where I could have detected a problem). It leaked into the engine. My car overheated on me, twice; Dashboard lights were flashing RED and the font was yelling at me to shut the car off.
I towed it to the local dealership. They did a two-day diagnostic on it. Turned out; I needed a whole new engine!
At 41,000 miles... I needed a new Engine?!? WHAT?!?
Car Shield picked up the bill. Total cost was just shy of $6,000.
I have recommended Car Shield to *SO* many people, ever since this incident. Friends, Family, Neighbors, Strangers... You name it! If I see a random person with their hood up and a puzzled look on their face, I recommend Car Shield.
I could not be more grateful for this Insurance. I will be a life-long customer of Car Shield.
They took care of my car problem. They are very professional and have very professional personnel. They payed to fix my truck and then I payed my deductible. So I tell my friends about Car Shield and family.
From the very start, I was given the names of three possible dealers who might take care of my problem. On stated that they no longer deal with Car Shield it was difficult receiving the money. The second who I did consult kept me going back and forth with finding a part and having time to complete my repair. I finally after several months, took my car to the dealer and they made the repair. I was also informed that they do not take Car Shield. So when I purchased another car. I called cancelled with you all and just purchased and extended warranty and GAP.
The only thing they paid for was the labor/parts/fuel. Understood. But they wouldn't pay for the diagnostics to determine and/or problem/resolution.
The salesperson helped me choose the warranty that best fit my vehicle.
Very professional, courteous, and very helpful. I would recommend this company for anyone who needs piece of mind in caring for your car.
Car sheila came true one hundred percent.
Fixing your car. I will recommend to all my friends and family.
Every call professional, every question answered. The process explained to total understanding.
The representatives I talked to were super friendly, knowledgeable, and helpful. However, it seemed like my application got lost or stuck along the way. After waiting over a month and receiving no information and had to make a call to determine my status. The representative found my claim after transferring through a maze of supervisors. I feel had it not been for my initiative and tenacity, my application would have fallen through the cracks.
Seems like all is good now and I have some peace of mind, I've got some coverage.
I thank you
Great people and experienced professionals very helpful
My vehicle had a problem and car shield said it wasn't covered. Intake manifold failed and truck wasn't drivable. This part supplies fuel to motor. Garage reached out and they didn't receive any help. I reached out and no help. Car shield failed and i wouldn't support this company.
Car Shield claims that it will pay 100 percent of the cost of repairs minus the $100 deductible. This was not the case. My bill came out to $1300. I had to pay close to $600 out of pocket because Car Shield pays the national average for parts and labor. The shop, which is Car Shield approved, would not negotiate on the cost; therefore, I had to pay the difference. If it's a Car Shield-approved shop, they should abide by the warranty company contract. I canceled my policy after the claim was paid.
Answer: It's affordable, excellent customer service, and efficient claim precessing!
Answer: Great question! Please give us a call and we can answer any questions you may have!
Answer: Carchex & endurance. But beware if any car warranty!
Answer: Car Shield only SELLS the policies. American Auto Warranty is the company that administers is the warranty. BBB grades them an 'F' rating & I agree.
Answer: That depends on the level of coverage that your vehicle qualifies for at the time you set up coverage. Give us a call with your VIN and mileage and we would be more than happy to go over that with you!