CarShieldReviews 5,345

I called and received assistance quickly and efficiently.

I had several questions regarding our account and the representative was very helpful and courteous.

Cheaper paying out of pocket.
No discounts for veterans or seniors.
Ever thing should be covered including oil changes.

Good people to work with but in my opinion, they will refuse to pay the whole bill.

Very helpful and respectful would recommend to anyone.

I will never ever recommend car shield to anyone as it is just a big waste of your money, not only monthly, but if any repairs need to be done, you still have to put more money out of your pocket because they don't pay for disassembling/reassembling to see what the problem could be. When the dealer called about the problem, my vehicle was having the person they talked to automatically said no it's not covered before the dealer could even do anything. They say they cover car rental when they said it's not always guaranteed and that I would have to pay out-of-pocket first and they would reimburse me. There's so many things that conflict with what is stated in their policies. A very important note to anyone looking for extended warranties for their vehicle is to never get a third-party company because another issue with them is that they use aftermarket Parts. You may have to pay more a month when you go through a non-third-party company but they are upfront. ALWAYS, ALWAYS CHECK YOUR REVIEWS ON ANY OF THESE EXTENDED WARRANTY COMPANIES YOU'RE THINKING ABOUT GETTING. THAT WAS MY FIRST MISTAKE.

My repair center told me I needed a new oil pan cover as it had a crack. I called Car Shield and they said it was covered. I took my car to the repair shop and in a couple of day's my car was repaired. Car Shield did what they said it does. Repaired my car and all I paid was the deductible. I would recommend Car Shield to friends and family.

I have always had a good experience with working the people that answer the calls

I call and ask the time line for my payment is due. The person at the customer service help me out by giving me my due date

Fixed breaks and changed oil in a timely manner, Doug was very helpful and courteous.

Thank you car shield for your support,it did take a little while but they stayed behind their promise and took care of the problem...

DEF System not covered. Transmission is covered, however, every action was scrutinized as though it was fraudulent, ie, my Truck was not Towed. So it must not be valid. A Car Shield Inspection must occur before payment or approval of the work. And it would take 7-21 days! Unacceptable. I will be canceling Car Shield the next business day.

I paid into CarShield for six months before I started experiencing car problems. However, when I did need CarShield they told me to pay for the initial diagnostic cost up front from the auto dealership where I took my car for repairs. The dealership said that CarShield want me to pay for the labor, diagnostic and repair cost up front and CarShield would reimburse me. The diagnostic revealed that the cost had come to over $5000.00, and CarShield also told me to pay the cost and CarShield would reimburse me later. I was under the impression that CarShield did that up front, so there members wouldn't need to go through that. I didn't have $5000.00 available to wait to be reimbursed by CarShield. That was the whole reason for my signing up for CarShield in the first place. The CarShield commercials are very miss leading. I wish there was a way I could get reimbursed for the six months of payments paid because I paid in good faith. Trusting / believing that CarShield was offering a product which I purchased in good faith, now I want my money back. CarShield sold me a fake bill of goods. I feel ripped off, violated. All those celebrities, convincing unassuming customers and selling them about how practical and affordable they believe CarShield was for them, and even lead those same unassuming customers that they were customers themselves. As i think back over those commercials for CarShield. What kind of successful Hollywood Celebrity couldn't afford a new car if needed. It makes me rethink the lifestyles of those celebrities representing CarShield. I'm so disappointed in CarShield, because with all of the corporate trick-a-ration going on these days. CarShield doesn't appear to be a good corporate citizen. You got me CarShield. Now give me my money back.

I have not needed Car Shield as of now. Thus it is difficult to rate my experience.

Process between car shield, mechanic, and me was quick and without delays and problems

West Houston Auto Center did an excellent job preparing and installing the replacement engine in our 2005 Nissan Titan truck.

Professional, courteous and I was satisfied by the outcome.

Everything done accurate and on time with no problem appreciate you guys.