I have filled out countless forms seeking information of some kind only to come to the 20 minute end and find out my free search costs $50 or more. I expected to find out the same on this site and there it was... $1.00. And a good explanation of why the charge. I kept going fully expecting the other $49 was coming and I would back out. Was I surprised! Not only were there no more charges, I actually got the information I needed! Restores some hope that there are good people out there. Thanks!
L was a unsure of the offer until I used this VIN History service, the service is absolutely the most professional, prompt, affordable service I have used online, they gave me all the information I needed to make a sound purchase decision. The information was available online, via US mail and downloadable. Their service is so thoughtful they even supply links to other services you may need to complete you purchase, I needed a vehicle inspection and they had thought of that with a link to a reputable, affordable service. This is the most thoughtful, comprehensive, professional company I have used in many years. I very highly recommend them, I would like to give them 10 stars! Thank you! James, Raleigh NC
The vehicle information provided was accurate, but it did not include the information that I was seeking (the buyer info). Also, it was advertised as only costing $1.00 for the report I got, however when I looked at my bank statement the following day, they had in fact, charged me $18.75.
After reading good and bad reviews I continued carefully. I even read the fine print of the agreements and watched carefully as I checked all kinds of boxes. I found in the end that I did sign up for the 1 year service. I checked my account and found I had 24 credits. I immediately did an on line chat and they cancelled my account. Now I need to get with my credit card company and block all charges from this site. Stay away!
It's amazing I got more than requested at such an incredible lower amount. Report more detailed than what I got from other websites in recent times. I'll recommend this site to everyone in of this service. Keep it up.
This site will only give you some basic info. Like where you have bought the vehicle etc. not any specific or detailed information like the one found carfax. But if you want to spend your $1 go ahead (but there are lot's of ways to spend $1... right?). The guys over there are also not very helpful. They will tell you lies. I recommend you to not to use this site.
Thank You Neon,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
Needed a report on a veh. I traded for. Fount your website and decided to give it a try. I was not disappointed. Rapid response, great follow up, and very courteous people. I will use this site again. Also, will tell my friends.
Thank You Ken,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
I fell for their $1 report and subsequently was charged $19. When I called them they said I signed up for the monthly fee. They cancelled my service but I am still out the $19 since they didn't reverse the charge. Beware of this if you deal with them. Their report was not at all as comprehensive as Carfax report.
Hello Luis,
I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org
I need to know who owns it now. I salvaged to a local junk yard.Lo and behold I cancelled the insurance and state of Florida took my drivers license. I don't know who the junk was because they sent a tow truck. I gave the title they gave me the money. I expected to see more but if things don't get reported than how are carhistory know?
The order process was easy and clear, with no hidden costs or surprises. Extended sale information was presented very straightforward, and it was very clear whether to accept or decline additional offers.
The report it self was very thorough and informative, and was very useful in making the purchase decision on my vehicle.
I highly recommend this service. Unbeatable price and comprehensive results!
Thank You Leonard,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
Good site and easy to use. I do believe that if you are looking for report on 1 auto, the $20. Fee is a bit steep, however you can look up report for up to 24 autos for the same fee within 1 month. So, for someone looking at multiple vehicles for let's say to purchase at an auction, this is a good deal.
Hello Mohamed,
I appreciate you taking the time to point out the areas you had concerning your purchase. My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org
I'm trying to buy a car and this really helped me put my dad at ease. Also this was much more aforadble compared to kelley blue book or carfax. I will definitely let my friends know a boutique this sight when they want to buy a car. And who can beat $1 like seriously.
I didn't like how it kept trying to get me to purchase more than first quoted. All the basic information seems accurate when report but not entirely sure how detailed the rest of the report is. Hoping it is good.
Jacquelyn,
Thank you for sharing your feedback! We will use it to improve our website and services. If there is anything we can do to improve your most recent experience, please contact Karmen via email at manager@CarHistory.us.org.
I this was quick and cheap. My insurance company pulled up and accident, which is not showing on this or any other site... created some peace of mind for me, for just a buck! I woud use this again if I bought a new car!
Thank You William,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
My review answered every questioned i asked. Also was made aware of questions that i didn't think of myself. So Thanks to the information i received. I believe i made a Good purchase. Thank again! Lisa
Hello Lisa,
I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org
This gave me all the information I was looking into for my new vehicle purchase, it has made me feel safe and secure and will definatly be recommending this website and using it again! Thankyou so much!
Thank You Michelle,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
Just on a whim, I checked what I could find out about a 19 year old Suv I own. Surprise, in 10 minutes or so I had a full report. ( I did not know how far back the records went).
Great detail---the only glitch found was the report stated my model was a SLE when it is actually a SLT. This would effect only the page listing installed equipment at the factory. The SLT has more goodies. This was not carhistory's fault----only an error in 19 year old records.
Good job--will use their service again.
The car review was very informative and saved myself a trip to see a vehicle that I didn't want to purchase. I would be very likely to use it again in the future. Online chat was awesome and also helpful!
I was happy to receive my results for a vehicle I was thinking of purchasing. It was very quick & easy! The results were more detailed than what I got from the dealership! Very happy & will defiantly use this site again during my vehicle search!
Easy to use, results were fast and easy to read and understand. Had there been a problem, I was given a phone number for text number for help. I also received a text message making sure I had the information that I needed. Great service after the sale! If you call $1.00 a real purchase!
Overview
CarHistory has a rating of 3.4 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention and customer service. CarHistory ranks 3rd among Car Buying sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Tim,
I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org