I was satisfied with search, however I had a second car that I wanted to search, I was unable search for that vehicle because it stated " email already exists ". Question do I use a second email address?. Maybe your company should setup something like a login if you have created an account.
Impressed with the speed, response and attention to detail regarding the vehicle history. Excellent customer service and follow up. In addition the price is amazing. Will refer to colleagueS.
Respectfull,
W. S.
I was looking to check some basic info of a car before purchasing from a private seller. I was shocked that this only cost me $1 from CarhistoryCalifornia. I got the basic things I needed in just a few minutes. Best one buck ever spent.
I was very satisfied with the report I received. It kind of put me at ease on my purchase of the vehicle. I just wish it would have provided me information if recall services were conducted on the vehicle. Other than that the report was excellent.
Was a little hesitant to use the website but it was definitely worth the time and the dollar to find out all the information on the jeep that I needed. I will definitely be recommending this website to friends and family. Thanks for everything
It was very simple and easy, but the part that says to agree or decline to the $180 part, you click on Decline so you don't sign up, It was slightly confusing, but past that it was very clear and well detailed. Worth the Two dollars I spent to get the extra information.
Thank You Sean,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
This website is quick and easy to use and gave me a full history report on a car I was about to buy on ebay. I say about to buy because the report showed it had a Salvage title and was involved in a wreck. So not only did this report prevent me from buying a "Salvaged" car on ebay, it only cost me $1.
Thanks!
Thank You Vince,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
I was concerned about printing a copy of the report and asked my assigned advisor and was emailed a response promptly with the method to perform the printing... very satisfied with report and experience. Will definitely use again!
Thank You Gerald,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
Service is pretty accurate all the information is based on the car what it looks like information on the vehicle recalls on the vehicle. Everything came out really nice, very detailed would recommend it to a lot of people
Just like all the rest of the complaints, I too was charged $ 18.95 when I was told up front that the charge was $ 1.00. When I went to check out, the charges shown were $ 2.47. I should not have gone through with the transaction but being the trust worthy person that I am, I went through with it anyway. I am reporting this BOGUS co. To the Better Business Bureau, the Consumer Fraud Commission, the Federal Trade Commission. People and companies like this have to be put out of business and should be made to give back all the monies people like me have been " STOLEN " from!
I am also contacting my bank and requesting my money be refunded an for them to do an investigation.
Hello Barry,
I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org
Provides a great amount of information for the cost, althought it is a little hard to navigate the system and get through the check out process. Overall great value for someone thats thinking about buying a car. Wish it had a smart phone app
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
I can't even call it a company. When i called and complained about them ripping me off they told me they hated black people and jewish people. I was like wtf. What does race have to do with this. Never got a refund and it has been a month now. I have never been treated worse by anyone. There are 1000 of people that have been scammed. Don't believe the good reviews. They are lying through there teeth.
Hello Mike,
I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.
My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org
Thank you
Karmen
Manager
Carhistory.us.org
Overall I was very satisfied with all the service I got from this company everything was very clear and understanding and very detailed I will recommended this service to all my family and friends and will be using it again. Thank you
I ran the report to check on general info in terms of features and to assure my vehicle was reported accurately ahead of selling it. The process was quick and painless and didn't make me feel as though I was overcommiting to something I really only casually needed.
I have run three different history reports on the same vehicle, Carhistory.us.org, Carfax, instaVin... I find that all are close with info but instavin was not enough information to make a impact on a decision with my opinion on the vehicle that I wanted to buy. Carfax and Carhistory.us.org came back with almost the exact information on the vehicle that I was looking for when trying to make a choice in buying the right car for myself. The only difference is I over paid on the other websites when I could have just paid a dollar from the get go through Carhistory.us.org, Thank you Carhistory.us.org
Thank You Justin,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org
Best Regards,
Karmen J.
I got my car information quickly, but I wasn't aware that the $1.00 meant I was signing up for $18.95/month for a year. When I emailed them, Andy was so pleasant, apologized for the inconvenience and promptly cancelled the account. Very pleased with report and with the excellent service
I wanted to know if my vehicle was covered by Takata airbag settlement. Mfgr has not responded. I bought used from different mfgr dealership and they also were of no help. Got reassurance I was looking for immediately from CarHistory. Thx a lot.
They are scammers, they scammed me of 15$ I will never forgive nor forget this. They are wicked people. Their reviews are paid for... Not actual people... Run from them. I think it was 20
Hello Ebenezer,
Thank you for taking the time to share how your experience and bringing this to our attention. I apologize for all the trouble and inconvenience this has caused you. It is never our intention to make anyone feel this way, so please know that we take your feedback very seriously and will be looking into this issue during your purchase of our service.
We will be happy to provide a full refund and we will guarantee that you will be able to receive it. Please do not hesitate to reach out to one of our friendly customer service agents 24/7 at 1-855-482-6465 or contact me directly at manager@carhistory.us.org so that one of our representatives can discuss the details.
Hope to hear from you soon.
--
Karmen
CS Manager
carhistory.us.org
The truck I am buying has a rebuilt title to it. I will be taking it to a service station in order to give it a thorough once over and see if it is even worth purchasing. I will be using this site once again when it comes to purchasing my next vehicle for sure.
Thank you so much
Retired, SSG
Michael E. McClaine
U.S. Army
I came upon this site when I was searching for information about a car that we own. I couldn't locate the information on any of the print outs that we had. I thought that I would give it a try. The layout of the site was intuitive and covered the kind of information that I would want to have if I were buying a used car. It was thorough on so many aspects and, because we owned the car, I knew that it was accurate. I will definitely use this site again and enthusiastically recommend it to anyone who is considering purchasing a used car. It can save you a great deal of heartache that you could encounter later on or give you peace of mind that you will make a good deal.!
Overview
CarHistory has a rating of 3.4 stars from 402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarHistory most frequently mention and customer service. CarHistory ranks 3rd among Car Buying sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank You,
We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@carhistory.us.org