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Luis P.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Finance, Autos & Vehicles

Member since March 2015

  • Reviews

    2

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    285

Review Distribution

2 Reviews by Luis

10/12/15

I had a car loan that was paid off in full and on-time without fail. I moved and couldn't update my address online because my login is frozen. They wouldn't send me my lien release for the car and, after calling them, they consented to email it to me. They however, never stopped charging my bank for the monthly payment and I had to get BOA to do a "stop payment". They simply said that the amount of the payment would be deposited into my savings account. You think that this has to be a joke and I wish it were.

3/13/15

I fell for their $1 report and subsequently was charged $19. When I called them they said I signed up for the monthly fee. They cancelled my service but I am still out the $19 since they didn't reverse the charge. Beware of this if you deal with them. Their report was not at all as comprehensive as Carfax report.

Service
Value
Returns
Quality
karmenj
Karmen J. – CarHistory Rep

Hello Luis,

I appreciate you taking the time to point out the areas you had concerning your purchase. We maintain an A+ rating with the Better Business Bureau and have them review and approve all our billing disclosures.

My goal is to ensure every customer has a good experience, please contact me personally to receive a full refund: manager@carhistory.us.org

Thank you

Karmen
Manager
Carhistory.us.org

Luis Has Earned 5 Votes

Luis P.'s review of Mazuma.org earned a Very Helpful vote

Luis P.'s review of CarHistory earned 4 Very Helpful votes

Luis hasn’t received any thanks yous.

Luis doesn’t have any fans yet.

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