Care.comReviews 12,031

The name Mr. Coleman, wife Betty and daughter Clara. Clara is in a wheelchair supposively and they are coming from CA to attend classes for the bureau of investigation and will give 300 dollars for 3 hours a day. The kicker was the first weeks money will be sent from the bureau ahead of time along with the money for the wheelchair. When you deposit the money in the bank let them know. I told him that I don't know where their from but here in MI that's called a scam and if the check comes I will give it to the police and the bank. Didn't here from them again. The whole thing was skeptical because this would have been my first job. Be careful guys.

An absolute rip off, a hot spot for scammers that will exploit your information and on top of that, you're less than likely to find any work. I spent more money on this website than I made from it. Don't waste your time. When I inquired about the scammers I was being exposed to and receiving texts from, care.com did nothing but send an automated message. They care about nothing but making money off innocent people looking for work. It enrages me this corrupt and wasteful site still even exists.

I used to use sittercity.com and care.com back in 2011 to get jobs. Wow, how things have changed. The site charged my card despite me not signing up for a premium account, there are never well-paying jobs posted, and I just got a scam email from them. I tried to find contact information to notify them of this, and there is NO email, and the phone number I found on a random website hung up on me -- never spoke to ONE person. The only thing they are good for is taking your money. Stay far, far away.

I never signed up for a form of membership where I was being charged $20 a month and I was never refunded. There were no emails about signing up and or renewing the membership. I also opted out of having my phone number public and to receive text alerts, but IT STILL HAPPENED. And not to mention, a bunch of strangers were texting me! I told them to take my number off of my page, I even tried it myself and I still received texts! This whole website and their customer service is a joke.

7 months after cancelling with them, they started spontaneously charging me again without me having signed up again and without sending Me any kind of renewal notification or billing notification, like I used to get when I was a willing customer. They refuse to refund anything beyond 30 days. Please beware that when you cancel you HAVE to get some sort of unique confirmation number for it to hold water with your credit card company or bank when you try to dispute the charges. Of course care will say they don't give out transaction or confirmation numbers by you simply have to insist. I regret ever signing up.

Care.com is a shoddy service that simply doesn't interact with it's clients. You can never get a live body. It's automated, but their programs never work properly. The fastest they have resolved any of the many problems they have is about two and a half days. Finally, they lure you in with one stated fee, but once that's paid, there are additional costs when you interact with one of their contractors. And I often get random billings that were not disclosed and are not explained. They get your credit card information and continue to add fees and costs indiscriminately.

Stay away from Care.com!

I got. A bad review from a client that kept in boxing me for a scheduled time to communicate via chat. Twice I set up a time, even gave out my personal phone # with a time on the second attempt. This per never called but keep texting asking questions not related to the position. So I politely asked that person to please stay Out of my in box. Later I saw a bad review on my page from the same person and asked care.com to review it, they could have read the message... but the bad review remained... So I called to cancelled my profile and was told that I could never post on there site. I Suggest you syay away from this site

I am embarrassed to even write this review as you will see why. About 5-years ago, when my sons were younger, my wife signed up for a 1--month trial on Care.com to find a babysitter. We ended up finding a babysitter on Craigslist for free! But the scam at Care.com had been set. Apparently my wife had to provide her credit card initially, which I didn't know about till much later. After the free 30-day trial, they started billing us! The card is only billed quarterly, this way, you only get 4 chances a year to see the charge. A calculated move by Care.com to disguise the fact that they are charging you. Plus, no emails were ever sent saying "Hey, we are charging you for another quarter"! My wife's credit card was connected to a business account that I seldom review. When I uncovered the sham in May 2017 I called Care.com. I told the customer service rep I had been charged every quarter for the last 5-years and this had to be a mistake! To that she said "I will look into it." Needles to say she never called back. I made 5 more calls and eventually got an email from Care.com saying they would refund 1-months worth of charges, since that was "all they were required to do under their contract." They said it was unfortunate that I had been charged over $1,200 for the last 5-years, but ultimately it was my responsibility to "cancel services". I've thought about suing them but it's just not enough money to sue over. All I know is they are complete crooks and a total scam! --- Bruce C.

Care.com has recently added a new feature. Now you cannot contact potential care giver at all without them. Now, even if you are a paying customer they will not let you share your phone number and they have it set up so you have to go through a middle man( care.com) they contact the person you are interested in for you and will not let you leave a message but care says they will tell the person that you called. I have to keep playing phone tag and it makes it more difficult. They say they added this for safety but it's really only so they can control things more. I wish there was another company to use

Looking for housekeeper for a client - a shambolic collection of unvetted and inexperienced cleaners appeared, mostly 8 miles plus away which coming through London is a long journey, certainly too long for a daily few hours... that's if anybody even bothered to reply. The auto rebilling is mentioned- in the small print - but there is no other advance warning that it will be taken before it is and the 'customer care' is rude and unhelpful. Absolute waste of money with no valid leads to staff. Avoid like the plague - these people should not even be in business.

They will charge you an ongoing subscription regardless of whether you ever use their service or not. The charges happen every 3 months, so I did not catch the charge until I had been unknowingly charged $300 for a subscription I never approved or used.

After calling customer service, they told me too bad and to read the fine print on their website. I wish I had never ever visited care.com and was a victim of their unethical business practices.

I have read numerous reviews and can tell you that "Sheila Marcelo" is a "Thief". She has founded Care.com and steals "Money" and "Identities" when Passing Judgement by allowing a Disgruntled Client / Employee to determine care.com's Banning of a Person "Without Investigating A Specific Claim". Sheila Marcelo was actually Sued for Neglect over a Death Of A Child and you can search this to corroborate My Claims.

They will Judge and Eliminate your Use of their Site with only a Complaint. No Investigating, No Legal Crime Committed just Heresay. DO NOT USE THIS SITE. You will Regret using this Social Media Outlet and it could come at a Cost to you.