I was told I would get a check in 2 days and 3 months later nothing. Avoid them at all cost or you will lose your property.
It is a scam they took my gift card and never paid me it's been months when I try to contact them I get no response
Since April 25,2019, they have not sent me a check for my two gift cards. They refuse to answer emails and phone calls. Stay away from this company.
Bought $200 worth of gift cards found out they have no money on them try to contact cardpool 3 time and got no response
Cancelled two of my orders without explanation. For one, I received an email. For the second, they didn't even bother to tell me.
I purchase discounted gift cards from them regularly for my own shopping. Very reliable, no problems at all! I recommend Cardpool highly.
I send my gift card almost 2 weeks ago via air mail and still have not received a check still waiting
Cards were provided at a small discount & shipped quickly enough; site requires entry of a second (mailed) code for authentication.
Received two gift cards, both with a ZERO balance! Customer service sucks, this is a scam! Stay far away from Cardpool.
They have had my gift cards under review for 10 days. They never mail you any money. Don't do it. Customer service doesn't even bother to help you.
I bought a $20 Target egift card in Feb 2017, so I decided to buy another one on Sunday May 6,2018 at about 10 pm.
I get an email from them 1 hour later that the egift card was ordered.
It is 10 am, Tuesday May 8,2018 --- 36 hours later and I have received nothing.
Fortunately my credit card has not been charged. It shows nothing pending.
I won't be buying from them again.
Update: It is 8 pm, Tuesday May 8,2018, 44 hours after I placed the order, I receive an email say that they had an "inventory error".
Yet there are still at least 100 $20 Target egift cards on their website.
WTF?
Update May 14,2018: I bought another $20 eGift card last Tuesday. This time, the order went throught and I received an eGift card number with PIN.
But what I received wasn't an actual eGift card with a barcode which I have bought before directly from Target.com
With this Cardpool order, I had to log into my Target.com account and enter the eGift card number and the PIN. (The Target app would not let me do that.) After I did that the $20 showed up in my account..
They are happy to take my money but when I have an issue, they do not email back. It says they will respond in 1 day - well, 4 business days later and no response. DO NOT BUY FROM THEM!
This company must be really inconsistent. I have sold several cards to them and have always had good luck!
Takes way too long. No working. No customer service number. Respond to emails in a "few" days. Totally ridiculous.
Submitted Best Buy $50 card on Friday, got e card following thursday for $46.91 as promised. Perfect transaction. A+++++++++++
Reported a fraud order and the bought card has no money inside! 3 days passed, No response from cardpool!
Great service, easy to do, fast payment, got the most money for my gift card compared to other sites.
Sold a large volume of gift cards to Cardpool, expecting a quick turnaround on payment like Plastic Jungle, only to find myself at the beginning of what would turn into a TWO AND A HALF MONTH long transaction to get what was owed to me. First off, they do not communicate with their customers which means that when a $240 gift card disappears off of your account without notification, YOU have to follow up with them to get them to mail it back when they decide not to accept it! Yes, that's right - they removed the gift card from my account without notification and did not offer to send it back until I demanded it back! The balance was intact, and whatever reason they chose not to take it after initially accepting it and promising a check - it's more shameful that they surely would have kept the card had I not hassled them.
Then, with this snafu, they'll probably just forget to send you your check. At that point, don't expect any replies to your emails or attempts to contact their parent company BlackHawk. I should have gone straight to the BBB. Which, by the way, took a month on its own because Cardpool ignored the BBB complaint until I threatened them wit a deadline - and they were risking their accreditation. After all of this, barely an apology and I don't doubt that many people like myself fall through the cracks until they get a third party involved liked the BBB. I can't say whether or not Cardpool is a scam or not but the completely negligent and frankly sketchy way this transaction unfolded leads me to believe that it's part of their business model.
Answer: They cheated me out of 75 dollars in gift cards they need to pay up
Answer: DON'T DO IT! You're just rolling the dice with this company, if there is a problem, you ave no recourse.
Answer: Hi Justin I would not use there service they scammed me out of a 400 Home Depot gift card then the block your account ignore emails and leave you with nothing I hope you look to another service it will save you headaches
CardPool has a rating of 1.9 stars from 761 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardPool most frequently mention gift cards, customer service and phone number. CardPool ranks 111th among Gift Cards sites.