This is a Great place to buy your Gift Cards! You have NO WORRIES because of their Guarantee! Great Company/Service!
On April 30 I placed another order with cardcash. Yeah I could not resist getting 11 to 30% off on gift cards to restaurants, I bought cards to 3 different restaurants. Anyway. One of the restaurants I purchased a gift card for was Ruby Tuesday. So on May 7th we go to Ruby Tuesday and had a nice meal. As it turns out the waitress said her manager tried 3 times to process the e-gift card and it would not work. I used another form of payment. Anyway, on the following day I go to cardcashs web page and file a claim, it says it will take about a week. WTF: it did not take them a week to get payment from me. So I looked up the phone number and called card cash, they did not know why the card did not work and said they cannot check every card before sending them out. They gave me Ruby Tuesdays number. I spoke with Ruby Tuesday and found out that the card was closed before I even bought it from the unauthorized reseller cardcash because of a fraud dispute on April 19.
As it turns out card cash sent a quick partial refund on May 9, they did a quick refund of $83.04 which was nice but they still jipped me because I paid $89.29 for the card. I have not the slightest idea why they kept $6.25 of my payment. There must be a lot of dishonest people selling cards to card cash so keep that in mind when you buy from them. I would of selected Neither satisfies or Dissatisfied but because cardcash kept $6.25 of mine they get a somewhat dissatisfied.
BE Aware: You can get good discounts from cardcash but it is aggravating when the discounts dont work out and then you need to stop whatever you were doing to let them know it did not work or you wont get your money back. Oh Yeah. They only give a 45 day guarantee.
I checked the balance on TGIF gift E-mail and it was For $100 and it showed 0 dollars.Don't you check the item be fore you send it out?
Have been buying gift cards from CardCash for quite some time - NEVER a problem! Customer service is outstanding in answering an questions.
This is a review for those considering buying gift cards from this merchant. Having used a number of their competitors, I would urge you to avoid this seller.
(Rather than say "this is a scam") I'm hoping to tell you my story and it will convince you that they are not to be trusted:
I have had multiple experiences where the Quality checks on their GC inventory are simply non-existent (to borderline intentionally lacking, more on that later). One instance was buying an e-gift card, which it turned out there was no value on the card. This is a very easy check that their IT developers can code an automated QC check on most if not all digital products. This can be a terrible scenario if you were relying on the card to be useful (say for a day out to a ball game or an amusement park, only for you to get to the Park with the wider family, friends, etc and your cards don't work). Luckily I checked as soon as the card was delivered, and had a little over 24 hours to correct it.
The 2nd instance was that I ordered a GC to a Pet store (you know the big chains that start with Pet.) this time being a physical card. This time, the warehouse shipped a card to a totally different retailer. Completely unacceptable. Of course, when one calls CS, you are told they have QC processes. This seems highly unlikely.
Now, to 1 theory of mine: Upon online purchase at their site, they have your credit card charged, have your money. It then takes days potentially a week to ship you your card. Perhaps you are busy Mon-Fri with your day job and won't get to check their card inside the mail until the weekend (e.g. When you do your weekend shopping). Then you wait until Monday to angrily ask for the refund (simply navigate what the heck happened). At the very least, even if you get to call back the day of receiving your card, you need to rely on USPS to mail them the card back (same 2-3 days to a week). Since then, for my current experience, it has taken another 7 days (since when the USPS tracking number has reported it shipped back/arrived) for them to process the refund, which is still not processed.
This is an extremely long amount of time for this retailer to manipulate "the float" aka the duration of time they have your funds. For working class people, this can be a nightmare. For fraudulent retailers, they can attempt this once, times the number of orders they process in 1 day (hundreds easily, if not thousands) and you can see where potentially you withhold close to a 7 figure amount of "Float" before you have to give it back weeks later. The attorney general of NJ will need to look into this enterprise, but I leave you with those stories and to make your own judgement.
Had a physical $20 Target gift card I wanted to sell. They offer $17.40, so I agreed and requested the $17.40 be sent to my PayPal account. When they requested my credit card number to SEND my money to my PayPal account, I refused and cancelled the sale. A day later, when I went to Target and tried to use the card, I was told that the balance was zero. I checked the history of the card, and it was used in Washington (I live in California), the same day as I had tried to sell on this criminal site.
If anyone else has been scammed by these criminal, contact the FBI's Internet Crime Complaint Center (IC3). Be sure to name of of the criminal executive staff and board members listed here:
Elliot Bohm. Elliot Bohm serves as the CEO / President of CardCash.com.
Marc Ackerman. Co-Founder & COO...
Shmuli Rosenberg. Chief Revenue Officer (CRO)...
Thomas Butt. Chief Technology Officer...
Hershy Moskovits. Senior Vice President Operations...
Alan Howitt...
Raquel Abadi...
Abe Nojowitz.
Kevin Landsberg Executive Vice President & General Manager, Cardcash Labs
My payment wouldn't go through, I have NEVER been denied credit and have a perfect credit rating. I have cancelled.
Excellent Customer Service, Saved an average of 32% on cards purchased, Love the Flash Sales and very rarely is there an issue with their cards.
Really angry right now. Been trying to sell a $25.00 Chili's gift card to them for well over an hour now. I chose to have my money put onto my Paypal account but for some weird reason i'd click confirm be taken to Paypal login then once I logged in I was redirected to their site a stupid loading circle would pop up then nothing and right back to the check out page. Then after an eternity of doing that trying to figure out what was wrong I decided to sell the Chili's gift card for an Amazon gift card instead. Click confirm and then it popped up a message saying "whoopsy you're paying with a prepaid/debit card"... and that means WHAT to me exactly? I have money on it (it's how I get paid at work my moneys directly loaded onto there every week) and that's the only card I have. No doubt in my mind that the reason they only take credit cards is so that they can charge your booty whenever tf they want. But would've been nice if they said that from the get go when I was trying to get my money through Paypal instead of wasting an eternity trying to figure out what was wrong. But after that and after seeing some of the negative reviews good riddens to be honest, i'm glad I couldn't sell to them. Sketchy af that they only accept credit cards but not debit or prepaid debit and it's sketchy af that they even need your card info to begin with- i'm SELLING something to YOU not buying something so why do you need my info again? Oh yeah to "protect" yourselves against fraud but what about our protection against you? STAY FAR FAR FAR AWAY FROM THIS COMPANY and whatever you do do not give them your card info, who knows what they'll do. Huge waste of my time.-.
I bought TGIF 50 dollar card. When I used in the restra, the bigining balance was only $1,45.
Always check balance.
Reliable, good service. No problem to use the card. Would like to have more discount from them...
We have saved a great deal of money using card cash. So glad we found this website!
The best website where you can buy E-giftcard and get it delivered to you in one minute.
Using the Site was Fast & Easy! Great prices on Gift Cards and I like the Email (print) Cards the best!
Panera Bread gift card had less value than advertised - CardCash said they'd refund the difference, but I'm still waiting.
I have had a few cards that when i go to store don't work, but card cash is good to refund my money
Answer: Thanks for bringing up the CardCash BBB rating, we appreciate the opportunity to explain why we have this rating. A few months ago we got into a dispute with a seller who defrauded us. We decided to take this matter to court rather than simply resolve the complaint that seller filed with the BBB. As this complaint remains open while the case is adjudicated, the BBB has downgraded our rating. Once this matter is resolved we expect our rating to more accurately reflect our commitment to excellent customer service and business practices.
Answer: Negative comments because they deserve them. They have the best deals because they have the most scammers selling them cards. That's why they only have a 45 guarantee. The majority of their cards will be zerod out by the 45 days or right after. Then, you are screwed. They WON'T refund your money after that.
Answer: Yes, my brother had a bad transaction with Cardcash. He put a hold through PayPal and Cardcash had to respond and then quickly resolved the problem. Cardcash is the only gift card company that I have dealt with constantly sells bad cards. I know only use giftcardrescue, cardpool, or monster giftcard. Never had a problem with them.
Answer: We have a 45 day guarantee for such occurrences. Please reach out to our claims department so we can assist you. Thanks!
Answer: Of course! You are covered by our 45 day guarantee. Please email sitejabber@cardcash.com so we can resolve it immediately. Have a wonderful day!
Answer: They don't. Don't do it. They make it seem like this is a better, faster option but they've taken my $150 cards for over a week now and have not responded or provided me the MasterCard info. Please stay away and report to BBB as this is a common practice of theirs.
CardCash has a rating of 2.7 stars from 2,646 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CardCash most frequently mention customer service, day guarantee and high risk. CardCash ranks 4th among Gift Cards sites.