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From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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I ordered my computer and it arrived within the week. The instructions for installation were clear enough for a layperson to follow and the warnings were especially helpful. My car started right up and for a price you can't beat
Was a bit confusing as to the exchange portion of the agreement and received several emails that did
Not make sense but we did receive the car computer. We have not had time to install it yet to test it out.
Got good advice when ordering pcm. Had no luck getting to a tech to talk to.
Installed pcm. Car starts and runs fine, but now have a/c and rear window defrost issues. Apparently common after pcm change. Also did not receive a return label to send back the old core. Asked to send one, but have not received yet
Was very happy to receive merchandise in 7 days same day went to post office thank you for postage paid sticker inside of box.
I think it got lost for a short time but I finally received it and works excellent.
The order was fine, but the part does not match and then it was stolen.
I have not yet installed my PCM but I am writing this review anyway. (It is due to be installed on Wednesday) My experience with Car Computer Exchange has been awesome. I made a mistake on the ship to address which they quickly fixed in one phone call. They provided me updates on my order, and you can't beat the price. I am looking forward to getting this PCM in my care and on my way.
Computer exchange has already been sent to you. You saved us a ton of money since the transmission shop wanted to charge me $2,000.00 for a computer. Glad I found honesty working with your company!
Thanks
Bad wiring harness at transmission ruined my pcm I repaired and replaced the harness ordered PCM plugged it in and everything is working perfect I had my doubts but it was rite on.
Ordering went great! Quick and easy with the E mail follow up to verify the order
My order arrived on time, was easy to install and works great. Sending my old one back was simple. Wrapped it in the bubble wrap the new one came in, put it in the box and dropped at the FedX. It doesn't get any easier
Quick and easy ordering and good price with the discount. I look forward to providing good feedback on the TCM itself.
Received the module quickly, but unfortunately it did not fix the issue.
I was under the assumption that I wouldn't get the part because I couldn't give you all the details you asked for. I hope it will work. The 7 day return policy is not realistic, it will take me longer to get an appointment and have it replaced.
I will send part back once it is installed.
Very easy to find correct part and order it. Received part one week after ordering and plugged it in and it worked perfectly.
Order process was smooth, but it took a couple days more than expected to receive the computer. Probably because it was 6 business days before it was shipped out. Thank You
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members