From the business
We sell remanufactured ECMs, PCMs, and TCMS for dodge, Jeep, Chrysler, ford and Mercedes. We also have a diesel line and service CAT, Cummins, and International. We have been in business since 2011. We are located in Raleigh NC and we have help over 100,000 people.
Car Computer Exchange Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Service was good, took a longer than expected to received. However, it was shipped and arrived on dates promised.
I have not heard back as of yet but over the phone was a great experience my computer was received on 4/9/25 I'm waiting to know if it's repairable and how long for the turnaround so I can't say just yet
It took a while to arrive. Instructions were clear and simple. Worked on install with no problems
Our minivan just stop running one day and yhx to you guys It's running like new again
Didn't solve my problem but whatever, not worth taking it out and sending back
Great service would definitely order again great service will definitely order again
Received the computer followed the instructions car fired right up but electric fan stays on while its running if you have any advice i'd appreciate it otherwise the car will run a little cooler all the time.
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They have quality and speed, they met my expectations. The best thing is that they offer a warranty, my vehicle is working perfectly.
It was a good experience It started right up with no problem will recommend other people to this company
Quick and easy computer exchange with no programming needed.
I was very pleased with how easy it was to determine he correct part & place the order.
I haven't installed it yet but it was delivered as promised.
Delivered in 2-3 days. Jeep is in the shop right now being installed
I had a great experience with you all, and fast shipping. My mechanic hasn't got the old off yet I will ship as soon as possible.
Very quick transaction. Fast shipping. Great place to buy parts. The mechanic hasn't got it fixed yet. I will ship the old one back as soon as possible.
Good so far need customer service my new pcm don't work rite.
My experience was good. The part came and it just needed a little bit adjustment.
My experience wasn't the best. The part was delayed twice finally received the part according to my instructions clear the fault codes disconnect the battery wait a half an hour hook the battery back up and enjoy your car or truck nothing about getting a key code for the new computer I have a locksmith lined up to go to keys $180 for two keys I still would have bought the computer but nothing I seen or red said anything about it that's it
I thought from you before for a PT Cruiser is that the car still running fine so I'm here to try again thank you guys
The replacement ECM worked great... it is truly plug and play.
Only reason they didn't get the 5th star was the time from order to shipping center seemed slow, once it was shipped it arrived a day early (next day). Placed order on a Monday around 11 am on a Monday and item wasn't shipped until the following Monday.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members