Purchased coupon on Groupon and wondered about the quality. No need, it came out perfect and will order again!
I have had several prints done I'm canvas, acrylic and metal and I've been very pleased with them all.
On time and very high quality. I would recommend this company any time. The pictures were better than advertised.
Excellent quality, it was delivered sooner than expected. I am really happy with the results and definitely recommend it.
The surprise on my husband's face after he saw the picture of his grandfather in a Second-Line was PRICELESS!
I'm now going to order a couple more for his mother and aunt!
Love these! The colors and photos are superior to what I have gotten in the past. Plus I can't believe how quickly you got them done!
My order was just as i imagined and it shipped faster than i had expected. I will buy again. The things you offer are very creative!
We were so happy with the canvas that we ordered. It was easy to order and came in great time. Thank you for the amazing keepsake.
I was afraid that the pictures would come out blurry but when I got this blanket I was amazed its so nice plus I got it for a very low price from Groupon
I purchased a Canvas for a Christmas gift for my husband of our Wedding and I got a random Baby picture of someone else baby... I have emailed 3x and called and I am getting no response.
The canvas was very reasonably priced and was a really nice quality. I'll definitely purchase again!
Ordered with "Guaranteed Christmas Delivery". It didn't ship until a week after Christmas. Customer Service was no help.
I will definitely order from this company again! My order was processed very promptly and it exceeded expectations!
Ordered two blankets, they are smaller than two average bath towels. Customer service was terrible n no refunds.
I had a picture created on canvas and it turned out beautiful. The canvas far exceeded my expectations.
Product was what I expected and hoped for! Happy with their service and would order through them again.
Very pleased how well the pictures turned out! They are very high quality and I received them quickly.
The pictures on canvas turned out beautifully. I love them. They were the perfect addition to my space.
Canvas straight out of the box was so poorly manufactured with a staple protruding along visible edge of canvas, canvas material that is folded over and stapled was left hanging over one side and visible, smudges along front of canvas, coloring was off, canvas pulled too tight on left edge causing picture to be wavy and misshapened, and chips of paint were missing around the edges. I followed the return policy exactly as outlined on their website and the company confirmed the defects via submitted photos and told me not to return the canvas. However, after 18 emails back and forth they REFUSE a refund until I cut through the canvas and send a picture of the destroyed canvas. "We keep our word cutting the canvas is standard procedure for us if you are looking for a refund. If we do not receieve the picture of the destroyed canvas then we are not able to process a refund at this time." I have submitted a complaint with BBB and refuse to destroy a canvas I have currently paid full price for until I have received a refund for it should they not keep their word and never provide the refund. Then I would be out the money and only have a cut and defective canvas to show for it. No reputable company would hold a refund ransom under such circumstances. And no where in their legal terms and conditions fine print for refund policy does it state the cutting a canvas is standard procedure to receive a refund.
Overview
CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.
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- Miami, FL, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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"Dear Alfred,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to complaint@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your CanvasonSale-Team"