After my disappointing review, CanvasOnSale got in touch with me right away to fix the problem. Couldn't be any happier with the replacement they sent me.
With so many vendors available you guys knock it out of the park on fast service. I Have ordered multiple times now because your turn around is faster than anyone's.
These came super fast in the mail. I don't even think it took 8 days. They were well packaged and are absolutely beautiful! Would recommend to anyone!
Purchased a couple of canvases first. They were so great I immediately ordered several more to go with it. Plan on using them as advertising for my book.
Beautiful canvas print, shipped quick, came in good packaging with no damage. Only thing I'd change would be to have hooks for hanging but that's an easy fix
Very fast and easy company to work with, also great quality products. I gave it as a present. He absolutely Loved it, and has had meny components on were he had it done.
I refer everyone I know to CanvasOnSale because I always get quality work for an amazing price. My order is always on time and always creates a smile.
Easy order and very fast! And love the Quality of the canvas I order look realy nice. Thank you so much for your hard work. My family and friend love it.
I have been very pleased with every canvas I have ordered from CanvasOnSale! Each one has been crystal clear and excellent quality! I love ordering from CanvasOnSale!
I ordered some prints from Canvas On Sale. They were reasonably priced and arrived in about ten days. One of the pictures had a white stripe on one edge which was obviously not what I wanted. I contacted Customer Service, explained the issue, sent photos and requested a replacement. They offered the replacement in an email signed by *... then the trouble began.
When the picture never arrived I contacted customer service on the telephone. I was told that the problem was not their fault, that they had sent me an email explaining it was my fault and advising that I needed to reorder. I never received that email although I have received and retained every email I actually got since about 1982. The customer service rep kept chuckling while I was talking. When I asked what was so funny the person simply noted that my problem was a funny one.
Bottom line, I do not want to do business with people who are openly contemptuous of their customers and unwilling to back their products. Perhaps, Canvas World [canvasworld.com], Canvas Pop [canvaspop.com] or Canvas Prints [easycanvasprints.com] will be a better for customers like me who require both quality work and the basic tenets of respect.
*Personal information redacted by admin
Dear Kerry,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@canvasonsale.com Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasonsale-Team
I received my 8 canvas, they were awesome, my client loved everything about them. Will defintely order again. Ordered on a Sat. My order cam on Thurs. Fast fast service
I had my digital painting printed on 60x40 canvas. I was worried I would lose clarity and quality. I was completely wrong to worry. This was one of the best canvas prints I have ever had done.
I have ordered 2 photo blankets since 4/30/17. One from printerpix.com, and the other from canvason sale.com. The first on from printerpix.com took me about 30-45 minutes to upload and arrange all of my photos for the blanket.
Then i figured the next order would go just as smooth. HAH. First off, your photo must be the perfect size and you you cant do multiple photos per blanket. There is no photo editing software in their website at all. Then after all of that was finally done my. Groupon voucher would not work. Then suddenly after i sent them a copy of my voucher somehow started working and they have no idea what "I" was doing wrong. So, i finally got past all of that and it cone time t pay for the shipping. Then it would not except my information. Every time i would enter my billing info and continue to the next page. It would just erase all the info i just entered and make me start over. So i contacted them again and they told me i must use a different web browser then safari. Blah blah blah.
In a nut shell, if I hadn't prepaid for the blanket. I would have never ever went through the hassle. In fact I started to think that was their whole approach to make it so difficult that you just give up. And they get to Keep your money!
Dear Patrick,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message to satisfied@canvasonsale.com. Our experts will immediately take care of your request. We're looking forward for your reply, your Canvasonsale-Team
I don't know what happened with some of these other reviews, but mine turned out BEAUTIFUL! I am planning to order more as giifts. I received mine within a week and couldn't be happier!
My Sweet Koja passed away and I had to print a canvas to keep his memory alive
I got a 30x40 - it's hanging in my room and it feels like he's here i couldn't be happier with the quality and the shipping
Thanku for helping me feel more at peace with his passing by this beautiful canvas
The colors sparkle and the images are crisp. The canvas prints are glare-free in my sunroom full of windows. Very pleased with the quality and the prices.
My mugs came completely destroyed and i have had no response from customer service. They can post new Facebook photos and memes everyday though
I received the most beautiful canvas print for my office. It arrived quickly and looks great! I am very happy with this purchase.
Overview
CanvasOnSale has a rating of 2.7 stars from 1,220 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasOnSale most frequently mention customer service, several times and photo blankets. CanvasOnSale ranks 10th among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Liza,
Thank you for your message. We don't have any of your contact data, so please write a short e-mail to complaint@canvasonsale.com. Please note your order number in the e-mail. We are sure we can find a satisfactory solution together. Your CanvasOnSale-Team