I had to have a wood print remade due to damage on the fist one, the wood print was wrapped in cellophane, placed into a box and then wrapped in cellophane again. There need to be heavier packaging around this wood print. The remake had a lot of damage to the box and the first layer of cellophane. Luckily it did not go through the second layer. Not impressed with the packaging on a print that cost this much.
The whole process was painless. Website was easy to use. Easy to order and Prices were very good. Delivery was quick. When I received the pictures they were great and I was very happy. If I need pictures in the future you will be at the top of my list of places to contact.
Hello Robert,
Thank you for showing your trust in us and it means a lot when it comes from our customer's as this words keep motivationg and reminding us that we have a commitment towards customers for 100% customer satisfaction.
Regards
Canvaschamp
Absolutely love the blanket! And the picture on it is just so clear and realistic. It looks exactly like a huge version of my picture! Everyone who has seen it is stunned by how realistic is looks. Thank you!
Hi Marry,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
The company is not worth giving a try they don't care for their employees forget they will care for their customers. All they care is money nothing else as an employee I will say don't buy from them a genuine answer.
Dear Neal,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
This photo was a gift for a wan that had her first baby after a few miscarriages so I needed it to be perfect. It was a picture of her and her baby at birth. It was beautiful and perfect and she cried at the perfect beauty of it. Thank you for always making my canvases so beautiful.
Hi Joan,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
CanvasChamp has good prices and quick turnaround. I've ordered twice and have been pleased with my purchases. The only suggestion is better packaging. My canvases arrived damaged. My first order arrived with a tear in the corner of the canvas. My second order arrived with a crack in the back board. The quality of the canvas photo is nice. Overall satisfaction: 4 stars out of 5.
I bought a framed picture of my boyfriend & his mom & also a picture blanket of my boyfriend & everything he loves. The quality of the pictures are phenomenal and the delivery time was very quick and I didn't pick expedited and it still came within a week & a half not more than 2 weeks. The size of the blanket was the size of a baby blanket but that was my fault I didn't review and look at a sizing chart but I will be reordering more things. Customer service was also very responsive. Wonderful website!
Hi Addonnis,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
The canvas print and metal print were both well done.
I was quite impressed by the quality, as were the recipients. So much so, I ordered one for myself.
Well packaged for shipping.
Pricing very reasonable.
Hi Jessie,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I ordered several acrylic and metal prints from CC... they got here fast and I was pleased with the quality. I just ordered some canvas prints and I hope the quality and customer service stays at its exceptionally high level! Thank you!
Hi Carter
Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.
We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.
Warm regards,
Canvas Champ
One of my canvases didn't come out the way I had hoped it would be. I was told it was how I loaded the art work. In conclusion the oversight was on my part and part of the learning curve. I can see that but sad there is that learning curve. I don't think I'll be ordering any others. Thank you.
Hello Mel,
We apologize for any inconvinence caused, please share with us your order number so we can assist you.
Canvaschamp
Great canvas, but the magnets were a little blurry. Maybe the wrong medium used, would have appreciated a little guidance to help the product be better by helping me choose our suggesting a better medium for the product.
Hi Nawz,
We appreciate you taking the time to leave us a rating. Your feedback enables us to provide better service to everyone. We would appreciate it if you could leave us a review as well.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star ratings to 5 -star.
Thank you again.
Regards,
Canvas Champ.
Easy to use and received canvases quickly and they were wonderful! I can't wait to use this site again and will definitely recommend it to friends and family! I love them and will be ordering more! THank you!
Dear Andrew,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
I searched the internet for the best prices and image quality, this was by far the best and very easy to navigate!. Excellent site and fairly easy to navigate. Wished you had a simple thin wooden gallery frame to purchase for the picture. Love the prices and site was user friendly! Very easy to make a purchase.
Dear Rob,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
I have used Canvas Champ many times for gifts, and it is always a hit! The ordering process, design, and proofing is easy., the turnaround time is great! And the cost is so affordable. I will use them again and again.
Hi Mary
We are so grateful for your kind words. Thanks for sharing your review with us and the community It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
We look forward to working with you again in the future!
Best Wishes
Canvas Champ
Extremely happy with my order! My canvases are exactly what I ordered and amazing quality although shipping communication was not there and for a second I thought maybe I got scammed since there was no tracking provided or any emails beside my order confirmation
Hi Paloma,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I loved the price I paid for such a large canvas and that the extra hanging tools were not overly expensive. I liked the shipping speed especially for the price. The quality of the Canvas was fantastic, it was a gift for my Mother in law and she was extremely impressed.
Hi Tabatha,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
I found that the creation and ordering process on the website went smoothly. I arranged for expedited delivery to arrive on 12/23. It did not arrive on time and finally arrived on 12/30. I did reach out to customer service to check on the delivery and they were helpful and I was satisfied with the service. I believe combined with the fact that the product originated in India and the unusual weather in the United States that week caused the delivery delay. I am very happy with the book marks and they came out really nice.
Hi Lisa,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.
Puzzles were picture perfect! I love them. Excellent quality and service. I bought a blanket and an apron from this company some time ago and the products and service were outstanding! So, when I needed puzzles, I went straight to CamvasChamp. They never disappoint! I highly recommend! Thank you!
Hello Edward,
Thank you for sharing your experience with us and itmeans a lot to us when customer's share their experience with us as it motivates our team to deliver the best quality products to you.
Regards
Canvaschamp
While I delivered high quality digital images, the prints had strange wrinkles in the sky that do not exist in the original. One image had tape across the face of the metal print. I had two identical metal prints which in which one has a wrinkle right down the middle of the image and the other does not. Most of the details of the original images were lost and it looks like that were working with low resolution, low quality images.
Hello Matt,
We are extremely sorry for this, please let us know if you have emailed us the images of the defective prints you have received if not please email it to cs@canvaschamp.com along with your order number. If you have sent and a resolution has not been provided do let us know so we can assist you in this.
Regards
Canvaschamp
I ordered 3 large prints. Ordering process was easy. Prints were mounted on a hard board and the quality is very good. I am very happy with the product. Cost for the quality is very reasonable. Highly recommend.
Hi Sarath,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Overview
CanvasChamp has a rating of 3 stars from 1,044 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasChamp most frequently mention customer service, delivery date and poor quality. CanvasChamp ranks 7th among Art Prints sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brandon,
We are extremely sorry for this, we have forwarded your fedback to our packaging team and we value your feedback. We assure you that we will get the packaging issure resolved.
Regards
Canvaschamp