CanvasChamp

When put to the task, they took the order, charged for expedited delivery and didn't deliver. Then they got funny - they send a faked FedEx confirmation with the shipment being send to India the next day (one day after it was supposed to be delivered) - only for the tracking number to vanish the next day - it couldn't be found anymore. Their response - one excuse after another.
Two things - they print in India not in the US company, as they claim.
And unreliable as hell.
Fortunately I just wanted to see if can find a another printer for large metal prints - I going to stick with Pictorem.com - great prints, personal service, on-time delivery

You'll see a lot of reviews here that talk about production delays. I literally opened a support chat before ordering and asked about the negative reviews, they said "oh there was a delay in december, but January is fine", the site said "Delivered by Jan 31". On Jan 30th, I still hadn't received tracking info, so I logged on to the site, and it said "in production". I opened another chat, asked what the deal was, "oh production delays". They are cheap because they lie about delivery dates. Who knows if I'll ever receive my print. I'd recommend you go elsewhere.

My experience with CanvasChamp was but excellence in service & good quality of product. I had canvassed several places in Alberta & elsewhere but only CC has flexibility in giving me what I need at very reasonable price. I made additional order of photo mugs after my original bulk order & they accommodated my request with no extra cost. When my order wasn't delivered on scheduled date specified (not their fault) Brian, Sam & Mike were all on top of everything, giving me daily feedback & assurance I will get my order on time for our 50th Wedding Anniversary. True enough FedEx delivered my order still earlier than expected. I couldn't be more happier! Only I didn't find the receipt proof of purchase in the boxes!

I placed an order and paid extra to have it shipped by a certain date. We are a week past the date and I still cannot get a straight answer as to where my order is. I called customer service the first time and they said my order was shipped and I would receive an email update, no email update. I called customer service on the day my order was supposed to arrive and they said there was an error in my order and it needed to go back to production for a reprint. I would get an update on the shipping emailed to me, no email update. I called again a week after the order was due and now they are telling me that due to the pandemic they are having shipping issues and it will be sent out within 24-48 hours and of course I will get an email with updated shipping information. 3 different calls, 3 different answers.

I placed 2 orders for some prints, cups, an apron and pillows. The pillow quality and fabric is horrible, they are no straights and look nothing like the picture because the seems are just terrible and thick and fabric is like plastic. Sequence pillows are so horrible, the color of the print is all wrong, instead of being light grey it's brown. Threads are hanging because it's not overlocked and overall it's terrible quality, sequence has white spots and it's very sparce. Just totally low quality. Apron made just as bad and it was not packed in plastic or anything and came with spots all over. My second order of prints is also screwed up. I said I want to send it back and get a refund and was denied offering me to keep is and wash it. Perhaps I need to take it all apart and sew it together again to look straights and neat? I will have no choice but to back charge my cc and have them deal with my cc! Id you want to work in USA you should have appropriate customer satisfaction rules.

We've had two projects done by Canvas Champ and treasure both. Our wedding portrait arrived with the words on the back "Created With Love"! The work shows the human touch with attention to the final details such as the color and position on canvas. We are so pleased with the quality of the work, as well as the price, that we will definitely have more work done in the future.

CanvasChamp offers a free 8"x8" canvas (but not free shipping) if you sign up and register at: https://www.canvaschamp.com/customer/register
However, after you signup and get on the email list, they pull a bait and switch to change the terms to require a minimum $25 order, which is not anywhere disclosed in the original offer on the page.

Stay away from this website! I should have ordered from Google Photos or FreePrints, but liked that CanvasChamp offered smaller prints (3x5 is what I believe I ordered). They were fairly inexpensive, so I ordered several dozen photos.

Firstly, the packaging was so strange. I had to sign for my package (they're photos not a diamond ring!) and it came with about 16 layers of film on it. No box or anything, just film. Because there was no box, my photos came bent. So those 16 layers didn't protect my photos from damage.

After I spent an hour trying to get all the film off, I opened my photos and saw that all 35 of them had a red border around them. At least half an inch thick. Uhhhh...I don't think I asked for my photos to come with a red border? Now they're all super ugly, and I have to spend another hour cutting the border off all of them.

So yeah. I'll never be using this company ever again. Go with Google Photos or another trusted printing source.

I don't understand. The prints come all the way from India, and there's a 50% chance they'll be the wrong size. They lie about their "laminating" it's just a clear coat they spray over it, but god only knows if they even do THAT or are just charging you extra money for nothing. Colors are faded and dull. DO NOT SHOP HERE.