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CanvasChamp Reviews Summary
CanvasChamp has a rating of 2.6 stars from 1,050 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CanvasChamp most frequently mention customer service, delivery date and poor quality. CanvasChamp ranks 9th among Art Prints sites.
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Puzzles were picture perfect! I love them. Excellent quality and service. I bought a blanket and an apron from this company some time ago and the products and service were outstanding! So, when I needed puzzles, I went straight to CamvasChamp. They never disappoint! I highly recommend! Thank you!
Hello Keimy,
Thank you for sharing your valuable feedback as a review, we appreciate it a lot.
Regards
Canvaschamp
Got a free 11x14 canvas photo print as a birthday gift, only had to pay shipping. I love it! Thank you CanvasChamp!
Belated Happy Birthday Aline! We are glad that we were able to get this offer to you in time & you loved it. We want our customers to love our product not just like it.
Regards
Canvaschamp
Not the greatest. My canvas' didnt turn out good. The heads were cut off and it did not look good. I was disappointed.
Hello Paige,
Thank for sharing your feeback with us, please share your registered email with us along with your order number and we will try to assist you.
Regards
Canvaschamp
Have ordered from canvas champ and have always received my orders fast and posters were great and colorful. They even replaced 2 of of my posters that were damaged in shipping. Buy from them you will not be disappointed. Great quality and fair pricing
Hello Cecil,
Thank you for sharing your experience with us, we feel very happy when our customers share their journey with us, we have a 100% replacement policy for our customers satisfaction no matter what the size is.
Regards
Canvaschamp
Ordered a large canvas of a favorite photo; item came in earlier than expected and in as advertised condition...perfect.
Hello Gary,
Thank you for sharing your review with us, we deliver our products in the set timeframe as we believe in 100% customer satisfaction which begins from the moment you place the order.
Regards
Canvaschamp
Thank you for your quick turn around and beautiful work, my client loved the canvas print you sent her.
Regards,
Jerry
Hello Jerry,
Thank you for sharing your review with us, we are glad that you and your client loved the products.
Regards
Canvaschamp
Loved the canvases. Very clear picture. Look great
Hello Crystal,
Thank you for the positive review, we are happy that you loved our pictures.
Regards
Canvaschamp
CanvasChamp is wonderful. The products are beautiful and the shipping is quick.
Hello Mellisa,
We are thankful that you loved our products & we assure you that we will keep the same level of servce to all our customers.
Regards
Canvaschamp
I ordered a canvas print of a painting I had done a year ago, and they reproduced it beautifully on canvas and delivered it in less than a week!
Hello Marco,
Thank you for sharing your journey with us, we always deliver the best to our customers.
Regards
Canvaschamp
I can't believe it been over a month and I haven't received my product. The company wrote wrong my adress twice. First time they didn't wrote the number of my apt so FedEx had to returned it and the second time the wrote ir completely different a different apartment number and a difference adress so FedEx had to return. Now I'm waiting for my product and it haven't arrive I'm understress and angry. I'm having anxiety attacks I can't handle this. Is so stressful I don't know is this company is a scam I'm so so stress. DONT BUY HERE
Hello Andrea,
We apologize for any inconvinence caused, we are investigating this and it has been found that the package was self collected from Fedex, please confirm if you have picked the package, having said that we have asked fedex to share the details of the person who has collected the package.
Regards
Canvaschamp
Artwork arrived in great shape and very fast. I plan to place another order.
Hello Dennis,
Thank you for choosing us, we will be glad to assist you in future.
Regards
Canvaschamp
Wasn't able to find the place to put the promo coupon. Couldn't understand how to make a vertical print, only saw horizontal templates there. Order came weeks after it was promised. So I missed a gallery opening. Ordered 21 16X20 canvases. So I should've gotten a better deal.
Hello Flint,
We apologize for any inconvnience caused, you can apply coupon code on the main shopping cart page where it says "Apply Discount Code". Please share your order number so we can have a look at it and check why was it delayed.
Regards
Canvaschamp
I've been ordering quite a few pictures that CanvasChamp has made into canvases and I'm really happy with the results. Not only do they do a great job, but the shipping time is FAST! I would recommend them to everyone!
Hello Mary,
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
I purchased a mug on the site and needed assistance for checkout (I get confused sometimes with codes) so I elected to chat with customer support. My support fella got me fixed up lickety split and I recieved my mug a few days later. The picture quality is perfect.
Hello Amada
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
Easy to use website, great prices, good quality prints, a couple weeks to receive, worth the wait!
Hello Heather,
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
It was quite satisfactory with reasonable price and reasonable delivery time.
The quality of the printed photos in particular was very good.
However, the edges of the frame were crooked because they were not finished at a 90degree right angle, which was a bit disappointing.
Hello Kyu,
We apologize for the inconvinence caused, we assure you that we deliver the best product to our customer please share your order number and images of the canvas on cs@canvaschamp.com & we will look into this.
Regards
Canvaschamp
Everything was great. The picture is beautiful. Came right on time.
Hello Yehudis B
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
I made hand drawn digital picture of my two dogs. I used CanvasChamp to put them on a square canvas. They did a super job.
Hello Charles B
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
They use FedEx starting from India and when the item simply does not show up canvas chimp simply blames FedEx. They try to charge for a second shipment, never other options. Really really wrong. The item was going to a 24 hour doorman building in Manhatten at a major large building. The person they say refused to sign or the building "was closed"! Is and was bed ridden! This is why they are ranked number 9. I did not and was not going to write a negative review because all businesses have missteps and you need to let them function- but they brought this on by AWFUL service.
Hello Robert,
We apologize for any inconvinence caused, we are extremly sorry that you did not receive the package in time. Depending upon stock availibilty the product can be shipped from any part o the globe. Sometimes delays happen due to logistic and we are working with various delivery partners.
Regards
Canvaschamp
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Edward,
Thank you for sharing your experience with us and itmeans a lot to us when customer's share their experience with us as it motivates our team to deliver the best quality products to you.
Regards
Canvaschamp