Canon

After ordering a part from another site and finding out that it was a mistake, I went straight to Canon.com. I called the company and explained to the woman on the phone what the part was that I needed. She wasn't sure what the part number was but she promised to call me back as soon as possible with that information. She kept her promise. The next day I received a phone call with the part number and the price. I ordered it and they shipped it to me. It was at my door in just a couple of days. I was able to fix my camera quickly and get back to shooting. Not to sound crude or anything, but Canon saved my $#*!. I would have had a very angry bride on my hands if something happened to my other camera and this one hadn't been fixed in time. Canon rocks. Thank you!

My Canon EOS M50 Mark ll is at the Repair Center in CA and I got notice that I have to pay the price of $247 if I want them to do the repair! The repair is about the display of the LCD that does not function anymore since my camera is just out of warranty. The LCD started to go on and off about 2 month after warranty quit, and it was like that for a while until the display completely quit. It must be only a contact problem, and they want me to pay that much to have it fixed, what is totally outrageous!
This Camera must be a Monday model, ha!... a big waste of money, since I also bought a nice Tele Lense with it, that I now can not use anymore!
Then the 15-45 lese that went with that Camera in a package sale has a problem as well. If I put it onto the camera it does not release a closing position. The Lens stays closed and does not allow photo. I sent it in with the camera and they are NOT DOING A REPAIR ON IT, and want me to pay the full amount of a refurbished lense! What kind of Service or Repair is THAT? So for the amount of money I have to spend on the repair on my Camera and lense I can buy a refurbished set... is that what a service repair should be?
I am done with Canon now, especially since my photographer friends tell me that I should better not have purchased a Canon from the M series...!

On 02/28/2024 I placed an order for ink cartridges which promised 3-7 shipping. Since then nothing...

I am using a Canon - EOS R6 Mark II RF24-105mm F4 L is USM KIT for 1 year already. This is by far the best camera I've ever owned. I am photographic nature, animals, people

In a high grade camera outstanding image quality. Broad range of fine lenses and accessories. Canon constantly updates the technology and holds it at the forefront of digital development.

Canon has the most economical printers in the world I have had my MX700 FOR 7 YEARS and have saved much money on ink because of the way the cartridges are built as separate units case in point my printer was in my car and feel out the back of my 4X4 onto the pavement the printer is built so well I was able to put all the pieces back and I am still printing as we speak their scanners and digital camera's are superb as well I love CANON PRODUCTS #####5 STARS AND a user for life

Happy New Years, readers, SJ, followers and followed. Canon, while they produce some pretty cool gadgets I find the site misleading. I guess to me it's a case of whats needed what performs and whats not needed, I'm talking about advertising hype over capability. My canon kit cost me just over 2k, it's totally adequate for what i use it for (screen resolution) now I'm not looking to blow my works up or produce large commercial prints because if i did I'd need a top line model from the "mark series" and yes they take great photos pixels depth and amazing reproduction for miles. But canon calls this PRO, where does that leave my kit? Somewhere between enthusiast and "the serious photographer"/beginner. Surely my knowledge and eye for the shot, composition, light, puts me up higher in the rank? All i'm trying to say is. Skill is in the holder of the cam not the cam, the stove didn't make dinner it was a utensil. So if canon or anyone else is saying you need 15k to be good at what you do, ignore it, it's just advertising and they know it. So while i'm a big fan canon don't spoil it by saying i need to spend 15k to be a "photographer" thats bollocks. Just be clear about what you need then upgrade later, which i'll be doing soon, lens wise, the 500D body is totally capable of capturing madness so will not be buying another body for a while. Thanks for reading.

Der Onlne-Support von Canon ist sehr umständlich. Z.B.: Man kann online um einen Kostenvoranschlag für eine Reparatur ansuchen - sehr viele Details müssen eingegeben werden: Name, Adresse, Telefon, Produkt-Nr, Serien-Nr, Kaufdatum, etc. etc... fehlt eine Eingabe, dann sind plötzlich alle vorher eingegebenen Daten GELÖSCHT. Und man muß alle Daten noch einmal eingeben, und wieder gelöscht.