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CanadaPetCare

Overview

CanadaPetCare has a rating of 3.3 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanadaPetCare most frequently mention customer service, free shipping and affordable prices. CanadaPetCare ranks 15th among Pet Supply sites.

service
79
value
68
shipping
75
returns
19
quality
63
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50,226 reviews
How would you rate CanadaPetCare?
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Canada
1 review
2 helpful votes
Follow Juan S.
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On a coupons’ site, I came across Canadapetcare pet supplier that was offering huge discounts and coupons. I ordered Advantix for my little Ron, and saved more using coupons. I liked this pet product supplier, as I get pet supplies at cheaper rates without compromising quality.

Date of experience: April 14, 2014
Florida
2 reviews
1 helpful vote
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Flea & Ticks
February 23, 2017

Canada pet care.com has got the greatest prices, and excellent customer service. The only drawback is that it takes so long to get the item order period it can take a month to a month and a half before you receive them. Other than that it can't beat the prices and the quality

Date of experience: February 23, 2017
Pennsylvania
1 review
1 helpful vote
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Would give not 1 star if I could.
November 17, 2022

Canada petcare
I bought Bravecto for my dogs in Sept 2022. I am taking tics off my Dogs after just 1 1/2 months. Never not worked before. I have bought off them for years. I only give it to my dogs for 6 months and off 6 months. But Canada petcare did not want to help in any way after years of getting my business they lost a customer. Obviously the batch I got was old. I often would get batches at end of the date. But I did not mind because it worked. It's not working. But they refuse to back up their products, and will not discuss sending me a new box or refunding me. So don't use them. They don't back up purchase. Even after they confirmed I'm a customer for years.

Date of experience: October 18, 2022
Connecticut
0 reviews
1 helpful vote
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I was unable to get the refund of one of my orders. I called up the customer care team of CanadaPetCare. They politely explained me that it was actually an issue with the bank. I called up the bank and sorted out the problem. I appreciate their support and thank them for prompt response.

Date of experience: November 26, 2014
Missouri
2 reviews
0 helpful votes
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Ordering Process Is Easy and Efficient
February 19, 2024

I previously reviewed my initial order at a 2 rating because I did not recieve the emails. They arrived about 5 minutes later, so my rating is now 4 for the process. I am very pleased with the product.

Date of experience: February 12, 2024
California
0 reviews
9 helpful votes
Follow Yvonne W.
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They put 'Canada' in the name and have an official looking website, so they had me fooled it was a legitimate business. I placed an order and received a flurry of emails that they were desperately trying to reach me which was odd since I had given them my phone #. When I called them, my calls were cut off 4 times until I finally got through to someone long enough that he could explain that the medicine would be shipping from Australia and would take 21 business days, and was I okay with that? The call cut off. When I immediately dialed back and tried to cancel my order, the new person explained I could not cancel my order because it had already shipped. This was 30 seconds after the previous call. He wouldn't put a manager on the phone and said I had to wait until I receive the medicine to call back and ask for a postage-paid envelope to be sent to me. I don't know what country they're in, but it isn't Canada. I'm just hoping to get my money back eventually

Date of experience: April 22, 2016
Canada
0 reviews
0 helpful votes
Follow Meghan F.
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This is my second order that I just placed and I literally cannot hide my happiness. I have never had a better experience of shopping for my pets. I was very satisfied with my first order which made me place this order sooner than I had planned. I had ordered Bravecto on my first order which I had been postponing for a long time because of its high price. When I saw Bravecto at such discounted prices on CanadaPetCare, I immediately ordered it. The package arrived in 7 days, which is the best that I have received till now, that too without any shipping charges. Bravecto has worked very well for my pooches, Brook and Denise. I think everybody should try CanadaPetCare once. I found it to be the finest pet shopping destination until now!

Date of experience: May 1, 2015
North Carolina
0 reviews
2 helpful votes
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My dog is very sensitive to spot on flea products so my vet advised to use a new medicine Bravecto. Though it worked fine on my dog but it was very expensive buying from my vet so looked online and found canadapetcare.com. I could save over 50% buying from this site plus I was offered free shipping. I got a good deal.

Date of experience: January 20, 2015
Ohio
1 review
0 helpful votes
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This company has been spamming me for 3 years since I bought something from them. Have asked them to stop ten times but they will not stop! They even said they would but they lie. I get spammed twice a week. Never buy from these people or they won't leave you alone

Date of experience: June 20, 2022
California
3 reviews
2 helpful votes
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This is a repeat purchase with Canada pet care, and I plan to continue buying all my dog's medications. It's very convenient to have these medications come right to my door (FREE SHIPPING). Your prices offer a substantial savings to consumers. The site is user-friendly. I just wanted to let you know how much impressed I am with your site and service.

Date of experience: March 27, 2014
Texas
0 reviews
3 helpful votes
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When my order did not arrive in 2 weeks I called to check the status of my order. I was provided the tracking number and on tracking I realized that the product did arrive and was lying at the local post office. The reps coordinated and made sure that order was delivered in two days. The reps at canadapetcare.com was helpful and the prices are great!

Date of experience: September 16, 2014
Virginia
1 review
2 helpful votes
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Lot of pet products supplier are there. At times, it becomes difficult to choose the right supplier. If not made right decision, we have to pay a lot. After good research, I came across canadapetcare. I brought of flea and tick products and deworming products at great discounts.

Date of experience: April 11, 2014
South Carolina
0 reviews
7 helpful votes
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I had made a mistake on my address and called them immediately to correct it. I was told that they did not have the capability to either correct my address or to cancel my order. Now I'm told that they shipped my order out the DAY AFTER IT WAS RECEIVED. Furthermore, they had no tracking number. How can an organization be on the web and not have the capability to correct such a common error.

I have learned my lesson. I thought I was saving a dollar or two. Now it seems I've lost the entire amount of my order.

Date of experience: June 13, 2015
Texas
0 reviews
6 helpful votes
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K9 Advantix II and Advantage II works exceptionally well on my four pets. I usually buy them in bulk from Canadapetcare due to free shipping policy. I save a lot by bulk buying from this site. They offer huge discounts on bulk purchase, which helps me to save a little more.

Date of experience: April 18, 2014
Colorado
1 review
3 helpful votes
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Love this website!
June 30, 2023

I first ordered back in May of 2023 to get my cats frontline plus, the price sold me. I have multiple cats and couldn't afford the 12pk price in my country ($75 for 6 doses!) It was delivered a little over a week later; I put it on my cats and I could tell a huge difference! I put my second order in last week and it will be here tomorrow (I live in texas) so I'm overall really happy about the price, effectiveness of medicine and the quick shipping! Will be shopping for now on for all medicine needs.

Date of experience: June 29, 2023
Texas
0 reviews
5 helpful votes
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I ordered front line plus Sept 20th, and here it is Oct 9th! Still no frintline! Does anyone realize how many fleas can hatch in almost 3 weeks? We are infested! Thinking about speaking to s lawyer, because this is ridiculous!

Date of experience: October 8, 2016
Arizona
0 reviews
2 helpful votes
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This is my third order with canadapetcare and the previous two were flawless experiences with them. I just ordered the best combo of frontline plus + heartgard plus at super cheap rates from canadapetcare. The day couldn’t have been better than this! It is a complete saver pack. It was a headache to buy heartwormer and flea treatments separately and it even cost more. Thank you CanadaPetCare for launching such combos. Pet parenting has become a lot more affordable now!

Date of experience: June 15, 2015
California
1 review
0 helpful votes
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Love CanadaPetCare, com!
October 8, 2021

I love shopping at CanadaPetCare.com. They have exactly what I want and the best prices anywhere. I buy both Bravecto and Interceptor through them and never have any issues. Products are always exactly as described and shipping is fast.

Date of experience: October 8, 2021
Indiana
0 reviews
0 helpful votes
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Canadapetcare.com is one stop shop for all my pet treatments. Be it wormers, heartwormers, flea and tick treatments, I get them all here and that too at highly discounted prices. The products and the prices are just superb. I am happy with their pricing!

Date of experience: December 29, 2014
District of Columbia
0 reviews
1 helpful vote
Follow Darcy S.
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My vet had recommended Heartgard Plus for my dog, Cyrus 6 months back. I have been administering the tablet since and it has protected him from heartworms when most of the dogs in our neighborhood are infected. On asking one of my neighbors that why don’t you use heartwormers, she said that they are very expensive. I agreed to that, but also gave her a solution. I suggested CanadaPetCare to buy Heartgard plus as they offer it at a great discount. Moreover, on my recent visit, I found a combo pack offer of Frontline Plus and heartgard plus! Just ordered that combo!

Date of experience: June 23, 2015