CampingWorld

We went to Chelsea MI to talk to a sales person and told him we were looking for a dependable class a so he looked online and found a motorhome in Nashville so he called and Nashville said it was a good so we traveled to Nashville thinking we were going to get a reliable motorhome,we were mislead all the time lied to and cheated by Jordan Bunsen and the Nashville store my opinion they are a den of theves

Bought camper and they didn't tell us that there was a recall on the axles. We found out when we took it in for something else. We weren't call when the work was done, and this is the case every time we took it in. Water was in the holding tank that didn't have a release valve and we only found out when it was punctured on the highways by a semi tire and we were losing water that we didn't know we were hauling. Took it in to have fixed and when we received it back had water in the tank again, this time the dealer left the water in the tank. The rep didn't get a part order in January for th accident and called on a Friday that the part was in- called in July that it was in. Small part to replace and two weeks later that still haven't called to let use know that it is done. Each time we have taken it in we have to call them to see if the work is complete- apparently they don't have a tickler system for any repairs that are being done or if you or they have the camper. I have heard that other camping worlds are AS BAD! This is the one in Dover Florida.

First, we called camping world to see if they had Moryde Steps in stock. We were put on hold for over 10 minutes and nobody pick up. So we hung up and call back serval times just to get someone to answer. Then when we got the product it was missing the mounting screws to install it and adjustable feet to level the steps. Went back to the store to get a mounting kit and legs. Jen helped me for the second time and after an hour of wasting my time, she was not willing to just give me the mounting screw or adjustable feet from another box. She was coming up with every excuse possible as to why she couldn't help me. This is not the first time that workers have not been helpful. The customer service basically suck and instead of helping the customers and find ways to fix the problem the worker find all kinds of excuse as to why it won't work or can't be fix. There answer to everything is we can order you a new one in a few weeks. The works don't know their products or how to help customers with problems. Again customer service and knowledge is terrible.

Paid 30k for a camper after 1 month it had a bad battery they treated me and my father like we were idiots! Save yourself the TROUBLE and buy your camper somewhere else!

I noticed smoke in the back of my RV when I plugged into shore power. So I unplugged and took my motorhome to camping world to have it looked at. The tech said he checked the connections in the breaker panel 3 times and said he couldn't find a problem at all. After the RV started smoking again after I plugged in, I went to another camping world where I was given a tech phone number. I called and was told I needed a new transfer switch or water heater. I didn't believe that. I canceled my cross country trip and began the journey home. I got to my first stop, I was able to check the breaker panel myself, since that's where the smell came from. Sure enough, I found a completely burned wire, with a very loose connection screw and several other connections that were loose too. The small control panel at the bottom was also damaged from a fire that wouldn't have happened if the RV tech had actually taken the cover off the breaker panel to check the connections. If I hadn't been an RV savvy firefighter I might have died because of their negligence and dishonesty! And what's more they didn't seem to care. They already had my money, so what was there to care about?

Worst mistake we have made.bought our 5th wheel from camping world so excited planned a trip over Christmas with our daughter and husband.Got to our camp site it was freezing. We had the 5th wheel no big deal we'll it was a big deal. Slide wouldn't come out.No heat in bed or bathroom. So we packed up and drove home christmas eve.After the holidays we contacted our local camping world scheduled to take the 5th wheel to them.That was 3 months ago.We understood the waiting time for warranty approval. Having to waiting on parts they arrived 4 weeks ago. Got a call saying camper would be ready on the 13th of March. Went to pick up the 5th wheel and when we got there sorry not ready. They would have everything done in a day or 2.Got a call this evening said should be ready by Monday. Got a call 5 minutes later saying they don't know when it will be ready.I work in auto parts I know how important customer service is I don't understand how they are still in business. If
I will never recommend camping world to anyone. Run the other way.stay away from camping world.The whole time we've made our payments on time and extra. Planned a trip to Kissimmee for our grandson 18th birthday that was 4 weeks ago.Couldnt spend Christmas with my daughter and now my grandson as turned 18 and I couldn't be there.My great granddaughter turns 3 in a month would love to spend her birthday with all the family but not making plans.This has been a nightmare on camping world.

Went to Camping World in Kingston, NY. We had an appointment but we were treated like they didn't have time for us and they were rude. It was the beginning of February and freezing out. We were left to look at the trailer ourselves with no electricity to check things out. We were looking to purchase a Keystone Raptor which was listed for about $80,000. We were left in an office waiting a few different times for over half an hour at a time. When someone would show up to talk to us, they didn't answer any questions and would act annoyed that we were asking questions and get up and walk out and we were left sitting again. We put $500 cash down for a deposit and they said they we would have to submit an application. We told them we had very good credit and they said they ran it and it wasn't that good. When they called back, they said they were surprised that we had such good credit. (Well did they run it or didn't they when we were there?) They kept contradicting themselves. We then told them a couple of days later that we decided not to go through with the sale as we weren't happy with the way we were treated. We asked about the deposit and was told they would send it right out. We have called and emailed several times trying to get the deposit back. No one ever responded to us and it is now May and we still have not received the deposit.

Took my camper to Camping World Nashville for maintenance 11/9/21 for routine maintenance work on our Scamp and asked for estimate to reseal openings, including my tongue side front window, which had a very slight leak when driving in the rain. I delivered it in very clean condition, inside and out.

Called 12/6/21 for update. They advised that the front window gasket needed replacement, but they couldn't find gasket, and added that Scamp had gone out of business, which I knew to be utterly false. Called Scamp immediately and found gasket for $40. Declined seal job ($1200.!), picked up camper 12/20/21.

Upon arriving home, discovered standing water on my table next to front window, which was now cracked, and the table top, due to extended water exposure, had delaminated. Also mud tracked throughout. I figure that they started playing with the window, cracked it, let water come in and then tried covering it up by slathering silicone around it. I notified Camping World immediately by phone, on their website and in writing. I also notified their CEO via email.

Long story short, in the span of 24 hours and many emails and phone calls, the last of which included the use of some salty language on my part, Camping World denied all responsibility for the damages they caused, because I declined their usurious seal job, which was the cause of my problem. My camper had a few drops at one window when driving and there was no prior damage.

Camping World is a dishonorable and unethical organization which treats its customers- through their actions- that we are idiots who will believe anything they say.

Bought a Road Warrior Fifth Wheel toyhauler from CW. Bedroom slide ALWAYS leaked. We tried to find the issue and actually put a tarp over that area as we wanted to USE OUR CAMPER. 2 weeks after 1 year warranty went out we took it to CW in Raleigh NC. They had it for 3 months. We also asked that they replace the inverter, which they did BUT... the transfer switch that controls the inverter was disconnected (all wires had electrical tape on them and were just hanging, unattached). We picked up our camper and were told it was done. Got home and found that mess. Sent photos, made calls, were assurred they would send someone to fix. Not only did they not do that, they finally said you order it and we will reimburse. THEY DID NOT! It is now May 21,2019 and they have done JACK $#*!! I will never spend one more dime at that place.

And the old saying goes... An upset customer reaches over twice as many people as a happy one! Look out CW! I am more than upset. If I could rate you a negative number it would be - 3,000!

Brought our 2022 Thor in because the door handle broke completely off on a trip in Michigan. Dropped the unit off November 3 and they placed order for new handle. Part came in and it was the wrong one. It is now February 15 and the 4th wrong part just arrived. We have missed out on multiple trips and finally decided to pick it up using the deadbolt and a rope to hold the door shut. I was told on the phone the service guys would show me how to dewinterize the unit, check tire pressure as a complimentary gesture. I arrived to pick it up and the service department told me I would be charged for an hour labor fee. Frustrated I was able to get the tire pressure checked out after a few guys acted like I was asking for gold plated tires. So now I can only expect a 5th, 6th and 7th wrong part to be delivered while driving an hour and half to drop it off. Think I'm better off voiding the warranty by installing a house door kit on it just so we can drive down the road without tying it shut with a rope. Do not waste your time with this place! Considering selling the unit and giving up on RV life altogether due to ineptitude in the highest sense!

Hesitant as I was to even think about using Camping World for anything, they had an Airstream I was looking for at a decent price. They have terrible reviews for everything. They are the same as Good Sam...garbage! Both companies are liars. The trailers floor covering was bubbling and I asked the sales person, who seemed like he was on crack tried to tell us some sob story that didn't line up with what I was looking at so I started looking around and low and behold thet was a used valve laying on the floor in the bathroom. It was the waterheater valve and it must have leaked all over the floor at some point causing the floor covering to bubble and seperate. The trailer was filthy and only had one very old looking battery. But he said don't worry we detail it before it's delivered after the trailer has sold. What a joke and a lie. This is the kind of way they provide everything to the customer. And there was no way I would buy toilet paper from them much less a 80k trailer. Beware people and look at reviews from this place and Good Sam. They will screw you around in a heartbeat if you let them. They are a P.O.S.! We laughed as we drove off. Typical worthless company run by Good Sam STEER CLEAR from these morons! This was a Washington State store which I won't say which one but I would stay away from all of them. They are all the same scamming scumbags.

The Camping World of Tampa Sales department pouched a product in us knowing very well that it has a bad reputation for poor quality control, poor engineering, and careless standers of assembly. The CAMPING WORLD OF TAMPA SERVICE DEPARTMENT I is awful. It has bad customer service, dysfunctional, and unprofessional. We had to wait ALL day for the service rep to tell us the we had to come back when the work was approved by Thor warranty. After coming back two o three time for the same problem the problem had to be addressed again. Many times our calls did not get returned. They made us feel like we where doing something bad by coming in with so many things wrong with our unit. 21 problems with our 2017 new Thor Freedom Elite 23H. Some major (like the waist station installed wrong from factory to the floor boards inside the house rotting form rain water coming in when on the road from the driver's side back wheel-well).

We bought a motor home in late fall 2023 From the harrisburg camping build organization. In reading the manuals over the winter we found that the mattress that gave us was not the right size to fit the configuration of the motor home. It's five inches too long giving us barely enough room to get by in the middle of the night. It is very difficult and dangerous to get through the small space. I cannot afford to fall.

We have been trying to get hold of the sales person or the ceo, think is Tony, in an attempt to negotiate a swap to get the right sized mattress which is 60x70. It is to the point now where he won't even answer our phone calls. We also did not receive the right size television.However we did know that when we purchased the RV and we decided to just let it go.

I am seventy one and I certainly do not want to fall because of a mattress that doesn't fit the specs of the entire rv. A broken hip is Not on my list of things to do. The lack of response and the fact that they will not answer the phone tells me that they are not a very good company to deal with and they came here more about sales than they do about their customers or customer satisfaction To build an environment where they have returning customer

My advice to anyone buying a used r v or anything on consignment from Camping World that they go over it with a fine tooth comb, review the manuals and don't take the salesman's word for anything before you sign a paper buying that vehicle.

After reading other reviews from past customers.I have to say we are not the only dissatisfied customers. Camping world has a very poor record and the percentage of satisfied customers is extremely low.

I took my Trailer to Camping World, Roseville Ca. To have the siding replaced, Factory Authorized Repair, When we went to pick up the trailer we notice several scratches and dents. Worst then what we dropped it off. Camping World basically said that is how we received them from the factory and I would need to go thru the MFG to get it repaired. They said they can not touch it up because you will still see the defects. I took it to a RV repair shop down the street and they said they could but it will be expensive. Over 6k. Unbelieve how we were treated and how Camping World blamed others for their work. If that is the way they received them, why did not they tell me about them when we went to pick it up? Or why wouldn't they tell me ahead of time that panel may come in with defects? Or why wouldn't they asked me if I would like scratches and dents or keep the old ones? Or why wouldn't they send the damage panels back and get some that are not? What a lazy unprofessional outfit. I will now longer do business with Camping World. Or Good Sams!

Bill from California

In 11/12/2022 we bought a new Forest River Seirra Luxury 5th wheel 5 slides all the works. #1 got it home and found the linoleum in living room was ripped so they gave us a chunk that's not the same #2 about 3 months of having it the On Demand water heater went out we called not 1 or 2 but 3 times and no one would call me back so I hired a gentleman that does warranty work for CW and because I didn't go through them first they would not cover it. Over a week we waited to hear from them. Got tired of no hot water. #3 now we have 5 slides well we got hit with heavy heavy rain got the next morning and the kitchen floor was all wet this camper has a bath and a half well the 1/2bath is next to the bedroom slide. We'll the bathroom slide leaks bad and fluds the kitchen. I called CW and raised hell and they said for me to call this gentleman to get it fixed I did he was on his way to CW for parts and he would talk to them and they would call me back that was just over 2Weeks ago. No calls no nothing. So now till we get good weather it's all ducttaped up looks like $#*!. Now u all ready for this. We called the Forest River in Indiana and they said what we suppose to do we're in Indiana. So CW and Forest River can care less about the Customers once they sell the camper. So this is how I feel about CW@!%#$&@& and u all know what that means.

When you are financing your RV, make sure you read all the fine print. Their sales process can be very confusing making it difficult to understand what you are actually paying for. FOR ONE! THE PRICE WAS RIGHT UNTIL THEY TACKED ON ALL KINDS OF CHARGES. I was charged over 1500 for getting the RV ready. When I picked it up they hadn't even emptied the sewage tank. Then they trick you into buying the other addendums. Extended warranty roadside, travel assist, etc. They tell you that you can cancel at any time, but the process is painful. I've been to my dealer twice to get these removed. I have no idea if I will get my money back but I owe it on my finance contract. In the process of removing the charges for some of these additions and they have been stonewalling me, and won't refund the full amount. I won't be doing business with them ever again.

UPDATE: IT's been well over a month now (they said 7-10 business days, and the credit has not been issued to my bank loan. SO ESSENTIALLY, I'm paying for services I can't use. They keep giving me the runaround. Guy says he will call me back, and hasn't called back once. If I finally get him on the phone. He says he'll take care of it and then NOTHING! He never calls back. I've called everyday since about April 30 and it is already June.

Ruined our fridge and facia and, two years later, despite numerous open cases, nothing has been done.
Avoid the Hollins, VA location at all costs.

I would like to say Katie was amazing and helpful when I came in she asked if I needed help finding anything and she helped me find exactly what I needed