Call It SpringReviews 6

I was looking for a pair of dress sandals and handbag to match a dress I had just bought at another store. Upon entering the Call It Spring shoe store at Fairview Mall in Toronto, a friendly staff came over to assist me. We were able to find the perfect match for my dress. After paying for the merchandise I left the store not knowing that I didn't pick up the bag with my dress. It was late evening when I got home so upon checking my bags I realized that the bag with the dress was missing! I panicked because I needed the dress to wear to a formal occasion that week. The following day I returned to the store and right away I knew that my dress was safe, because one of the salespersons was smiling even before I opened my mouth. She retrieved my bag from the back of the store and we had a good laugh.

I have nothing but positive things to say about this establishment. I plan to visit again soon. Huge shout out to Ro, Sam, and Yashi! You made my day.

I'm very distraught. I went to the Eatons centre in Toronto because my husband purchased a pair of men's dress shoes in late spring. I brought them back to the store because they are defective. The Manager acknowledged the defect, she saw clearly that there was an issue. The shoes have no 'wear' on them, not even on the bottom of the shoes however the right shoe came apart of the heel which she said is clearly a defect within the shoe. Because I don't have the receipt (purchased end of May) there was nothing she could do so she told me to go to the chat line. I went to the chat line got error messages after I typed in issue. I called the 1-800 for customer service, it wouldn't let me proceed without advising me on the promotions and once I clicked to go ahead, it went into a launch, a promotion that I cared nothing about but I couldn't advance, then it hung up. I found the Eatons centre store phone number to talk to someone and it rang. I did speak to the manager at the store she was the one that gave me all of this information. I told her that once we purchase shoes, wear them we get rid of the box and the receipt, if we didn't do that our entire home would be knee-deep in receipts. She understood and said she does the very same thing
This is not my typical go to, but honestly this is just too much time wasted on my end for defective pair of shoes
Nancy Brewer

This is a sub standard shoe. I have had sandwiches last longer. Bought it for a function and got scratches first day. And then just after wearing it for the second time it has cracks all over, feels like it is made of cardboard. The color peels. Your local shop sells better shoes.