CallieReviews 882

Bought my son some personalised pajama pants, for just under $50., nasty fabric, his dogs face not even lined up properly at the join.

Frank Young

BEWARE BEWARE BEWARE

I have ordered many items from here and was pleased but I made a mistake the last time and ordered the wrong size bracelet. I emailed them to see about returning it for a larger size. No response. I had to email them several times before getting a response. After that it from bad to worse. They continue to send the same message but not how I can return and swap. I even told them that I would pay shipping and handling to send it back and for the larger bracelet to be sent back to me. Still no response. HORRIBLE CUSTOMER SERVICE

THEY DO NOT WANT TO WORK WITH YOU. DON'T MAKE A MISTAKE OR YOU WILL LOSE YOUR MONEY

I ordered 15 personalized drink stirrers. They arrived with a "protective coating" that is IMPOSSIBLE to remove. It would take a sharp object to scratch this off and would be extremely time consuming. It peels as you attempt to remove. Since I would need 600, I would never achieve the task at hand. So glad I ordered a trial run before trusting their quality. Cheap garbage. I will be contacting my credit card company. False advertising on their site showing the product one way and shipping it another way, with an impossible cheap film you can't remove. I offered to send back so they could remove it themselves!

I don't often leave reviews but feel it's needed.Wish I had read reviews prior to ordering. Very cheap quality, shipped from China so took ages. Feel I could have done something better myself. Not worth the money or time at all. Wanted a keepsake for my pet that had passed away but not happy at all with the product.

Should have read these reviews before ordering...Already 10 days wait and was told it'll be another 3 weeks. Ugh! I think I'll stick with TEMU, they communicate and are easy to deal with.

I order 3 drinking cups they never came they are supposed send it again they said it was return cause they can't find address but I order from others places I have no problem and when you try to get a refund they only want to give 70 percent that is not right they should give the whole think I will not order from them again and I will tell my family and friends not to

I ordered a Pokémon card joke gift. This was the worst printing job I've ever seen.

1. The printing is cheap
2. The cardboard used is low quality paper/cardboard.
3. the cut of the card is non-symmetrical
4. You split the word « to » into 2 lines (seriously?!?)
5. The card came bent, including the plastic cover which is bent.
6.0 quality control.

Update: It never left LAX customs and never arrived.
Products come from China and you don't get your products anywhere near when they tell you that you'll receive them. Mine has been stuck in LAX customs for more than a week

Ordered 2 glasses as gifts and after 3 weeks still have not received them. Was told that the address I supplied was an incorrect address and the package could not be delevered. Was offered a 70% refund, or, I could reorder and pay an additional 30%.
These people are crooks.

Paid extra shipping to be delivered for Mothers Day and still not arrived. Awful customer service. This company needs to be shut down!

The items don't arrive and they make fake tracking numbers to say the item was delivered. There should be a -5 star rating

Waited months for it. Tracking number showed package never moved. Never got my order and received runaround's from customer service to keep waiting. Never recieved order.

Rated 1 out of 5 stars
Order never arrived, no refund.
Order not delivered and just get automated response with an incorrect tracking number for another order which did arrive. Requests for refund ignored.

I ordered a personalized necklace for my sister-in-law after her father passed away, intending to include a locket with a childhood photo of her and her dad. Unfortunately, I made a mistake by selecting the copper option for $47.00, which is prone to tarnishing and could potentially cause skin discoloration. Realizing my error, I requested a return label to exchange it for the sterling silver upgrade priced at $67.00 to ensure durability and quality. However, Callie's lockets informed me of their return policy, stating that customers are responsible for craftsmanship fees related to personalization. This meant that I would need to pay around $13 for the personalization of the necklace, and they would refund 70% of the purchase price.Despite agreeing to these terms, when I asked for a refund label, they initially agreed but later refused to provide one. Instead, they offered me a 50% discount on the silver necklace. This left me with two necklaces and an increased cost due to their inconsistent policies. Additionally, I discovered complaints about the angel wings falling off from other customers who purchased the same necklace, highlighting further issues with the company's quality and customer service.I acknowledge that I should have been more cautious and researched the company thoroughly before making the purchase. My primary intention was to offer comfort to my sister-in-law during a difficult time, but unfortunately, I encountered challenges with the product and the company's policies.

I ordered 3 products from this company. Two arrived correctly, one was misspelled. I checked my order; it was submitted correctly.
I emailed the company and included photos. No response. I emailed again 13 days later. Still no response. I'm beginning to think I'm stuck with an incorrect order. This company is not trustworthy. I won't be ordering anything from them again.

The bag arrived and it was lovely but the Font (Writing) was awful, it was a scrawl and not clear at all, I have sent several emails and have not had a proper reply, as I said the bag was lovely but spoilt by bad writing, very dissapointed Julia Barnett order number is *******213 I have sent photos previously

Ordered a package for my mother in law as a thank you for helping out so much with my two littles under 3 (placed order on 3/1/24). It is now the 26th of the month and the last update I have is from the 13th on the tracker. I have sent both an email and fb message to the website (not that I think they have anything to do with actual delivery), I just want an update on order.

Update: 4-2-24. The package finally arrived. After emailing them they responded within hours. It is exactly what I wanted. And my mother in law loves it so much. Shipping takes a bit longer than the site says when placing the order. But it did finally come and it's perfect.

I ordered a personalized stuffed bunny for my grandson's first birthday. I was very disappointed in the product I recieved. Everything about the bunny was crooked and lopsided. When contacting the company, I received a reply from an email I sent 3 weeks ago and they did not address the current issue at all. When I sent a second email, they offered to make me another one. I don't want another one as it wouldn't arrive in time for Easter, so I requested a refund. I have yet to hear back from them. Please, check the reviews for the product you want to purchase. I usually do, but I didn't for this and I am regretting it. I will not be purchasing from this company again, nor will I be recommending it to anyone. Awful experience all around.