California Pet Pharmacy

California Pet Pharmacy

How would you rate California Pet Pharmacy?
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Indiana
1 review
4 helpful votes
Follow Jo S.
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I ordered a vial of medicine (monthly) which costs me $172.50.
It arrived today cracked and frozen.
They will not replace it. Rude insult.
The best they will do is charge me an additional $86.25 for a new vial ( plus $35 overnight shipping)
Well, NEVER pay them any money or give them any business because you might have to throw your money away in the end.

Date of experience: February 11, 2014
Michigan
1 review
0 helpful votes
Follow Alisa F.
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I absolutely love using California pet pharmacy. I've been using them for over a year and have never had an issue with my order. The best part is that I can get my dog's medication for 50% less than what my vet used to charge me!

Date of experience: August 1, 2017
California
1 review
3 helpful votes
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I am very pleased!
February 25, 2016

Maybe something has changed, but I am very happy with California Pet Pharmacy.
The customer service was Excellent! They checked the expiration dates at my request and shipped same day. I received my order in just two days, everything was right including the price. Thank you!

Date of experience: February 24, 2016
Massachusetts
1 review
0 helpful votes
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I've been using California Pet Pharmacy for the past year at least and have found them to be super speedy and reliable delivering what is ordered. They work with my vet to receive the appropriate refills whenever needed. I don't even look elsewhere anymore as I know I am getting the best product and the lowest price.

Date of experience: August 9, 2017
New York
1 review
1 helpful vote
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I have had nothing but positive experiences with this company. Their prices are very competitive, which is primarily why I continue to order from them, but also their customer service has always been friendly and accommodating. I've had items shipped overnight and I have also used standard delivery, which took 5-7 days, as indicated. I recommend this website.

Date of experience: May 2, 2013
Arkansas
1 review
0 helpful votes
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I've ordered from California Pet Pharmacy for some time now, and have been very satisfied. Their prices beat those at my vet's office and any other online pet pharmacy, and my order always arrives in a few days. I only wish they would implement an order history page so that I can access my previous orders.

Date of experience: July 31, 2017
Michigan
1 review
0 helpful votes
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I have over 3 years experience purchasing my pet meds from California Pet Pharmacy. Their prices are fair and delivery prompt. I've been extremely satisfied with their pricing and service. Bob Harris, Waterford, MI

Date of experience: August 20, 2017
North Carolina
2 reviews
0 helpful votes
Follow Tracie G.
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Love doing business with California Pet Pharmacy. They have always been so great to pick up the phone to call me if there is a problem with my order or if I could get a better deal with them by purchasing more product for another one of my dogs. Great prices also.

Date of experience: July 22, 2018
Virginia
1 review
0 helpful votes
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I love this site. I have been using California Pet Pharmacy for a few years now. Their prices are better than all of their competitors. I have 4 dogs so they make it easy to take care of my babies without going broke! I would highly recommend them!

Date of experience: August 16, 2017
Florida
1 review
0 helpful votes
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Increased prices
December 4, 2017
Updated review

Since my previous review I reordered a drug my dog will be on for life, and was unaware till a few hours later that the price had increased significantly. I called to ask them to honor previous price or stop shipment. I was told too late as order was in process. They would not issue a partial refund, nor would they match a much lower price I found on another site. Of course I could not return as it was a prescription drug! Lesson learned: always check prices, even of a company you have done business with them for years.

Date of experience: December 4, 2017

Great prices!
August 15, 2017
Previous review

I have four dogs, and all are on prescription meds. I have ordered fro CPP for many years. My vet now knows to write me a script, or CPP calls them directly for approval. Best service.

Date of experience: August 15, 2017
California
1 review
0 helpful votes
Follow John G.
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Great online service that has prices that are much better than what I would pay at my Vet. They are close to me in Hayward too so everything comes very quickly. Still waiting on that my account function though.

Date of experience: December 14, 2017
New York
1 review
0 helpful votes
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Their price is much cheaper than any other competitors. Usually your orders come in right away. I never had any issues during my few years, as their customer.
I recommend anyone who is looking for a better deal.

Date of experience: July 27, 2017
Texas
1 review
6 helpful votes
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Very poor website presence. It's been over 90 days and they still do not have customer accounts active. At this point I do not feel secure ordering refills online with California RX Pharmacy. Any legitimate company now days allows customers to create online accounts. They really need to get their act together and establish an e-market presence.

Date of experience: February 9, 2015
California
1 review
4 helpful votes
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Made my very first order with CPP last week and my dogs very important heart medication just arrived, which was great since there has been a shortage everywhere else! It was quick and easy, just provided my vet information and they took care of getting it approved and sent out the very same day. I will definitely be ordering from CPP again!

Date of experience: February 20, 2017
Florida
1 review
0 helpful votes
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I've been relying upon California Pet Pharmacy for many years for all of my Great Danes prescription medications. I call during west coast business hours and am always promptly greeted with smile and often recognition of my name. If I call during the morning hours & they have the product I want in stock, which is almost always, they ship the same day. I receive notification emails of placing my order & when product ships.

Great service & excellent folks. Highly recommend!
Marc

Date of experience: June 15, 2018
Florida
1 review
0 helpful votes
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I have been purchasing meds from theses people for many years now and never had any problems.The past year or so I buy meds and never get a tracking number. I have asked numerous times what is going on and ALL I get is apologies. To say the least I am getting tired of it. I will be writing to corporate. I think they need to re vamp thier shipping dept. I will be contacting Jessica on Monday 1. 22. 18.

Date of experience: January 20, 2018
California
1 review
2 helpful votes
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Great place to buy pet meds. I have been using them for the last 2 years for my 5 dogs. My mobile vet pretty much refers all his clients to them. Living in Florida with fleas can be expensive and I am glad to use California Pet Pharmacy.
-- Janice

Date of experience: April 30, 2012
Florida
1 review
0 helpful votes
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Excellent service!
February 2, 2017

I've been ordering my dog's medication from CPP for over a year now and I could not be more pleased. They've always been quick to send my order and when I've called customer service they were very helpful. The prices are way less than what I would pay from the vet and for someone on a limited budget that's very important.

Date of experience: February 2, 2017
North Carolina
1 review
1 helpful vote
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Obviously, my preference would be not to have to give my dog meds. However, after going through two other pharmacies, CPP won my business hands down. They have quick delivery, great service, and good prices. Thank you for helping my pup.

Date of experience: August 25, 2018
New York
1 review
1 helpful vote
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California Pet Pharmacy has been a convenient and cost-effective option for ordering my dog's flea and tick medications. They contact my vet directly so I don't have to do extra work and my orders ship quickly.

Date of experience: August 9, 2017

Overview

California Pet Pharmacy has a rating of 3.1 stars from 347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with California Pet Pharmacy most frequently mention customer service, great prices and fast delivery. California Pet Pharmacy ranks 103rd among Pet Meds sites.

service
16
value
12
shipping
14
returns
6
quality
7