Since my previous review I reordered a drug my dog will be on for life, and was unaware till a few hours later that the price had increased significantly. I called to ask them to honor previous price or stop shipment. I was told too late as order was in process. They would not issue a partial refund, nor would they match a much lower price I found on another site. Of course I could not return as it was a prescription drug! Lesson learned: always check prices, even of a company you have done business with them for years.