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CafePressReviews 649

2.1

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CafePress Reviews Summary

CafePress has a rating of 2.1 stars from 649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CafePress most frequently mention customer service, poor quality and credit card. CafePress ranks 85th among T Shirts sites.

service
106
value
110
shipping
110
returns
63
quality
106

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California
3 reviews
10 helpful votes
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Vikings don't wear pink
September 18, 2015

I ordered a Dri-fit shirt which was supposed to have an axe colored like the flag of Norway which said Viking on it. In the picture online, the shirt is white with no visible seams. The actual shirt arrives with large and obvious grey seams. The flag of Norway includes a heavy dose of the color red, cafepress seems to think that Norway uses bright pink on their flag. Would any self respecting Viking wear a shirt with a pink Norweigan flag? Terrible product, cheaply constructed and headed directly for the garbage. Never again. This company is trash.

Date of experience: September 18, 2015
Texas
1 review
6 helpful votes
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We ordered 50 small magnets for our charity from Cafe Press. Not realizing the overall weight and shipping method, we reluctantly agreed to $57 shipping. When we got the small envelope with our 50 magnets we were horrified at the $57 shipping. It was sent via USPS standard mail, and the envelope was smaller than a standard USPS Flat Rate envelope. The total weight was 2.2 lbs. According to the USPS website, it cost Cafe Press to ship the envelope for $5.95. Where in the world do they get off charging $57 for shipping? I called them, but they just claimed that we agreed to the shipping charge, so it stands. Their product was sub par, to boot. The corners of our logo was cut off on the magnet. What a joke company, that I will never use again.

Date of experience: September 8, 2015
Texas
1 review
2 helpful votes
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I've had very good customer service with Cafepress but I found it odd that after I realized I ordered one of my posters in the wrong size, that they could not change the size!? I had to cancel the entire order and start over. The rep I spoke with was very nice but surely it isn't that difficult to change.

Date of experience: September 4, 2015
Tennessee
1 review
9 helpful votes
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All I see is bad reviews. I was going to try this out as an artist.Not inclined now.

Date of experience: September 3, 2015
Georgia
3 reviews
14 helpful votes
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They stated the wording on the license plate holder was a sticker not, I actual lettering. But what I got was thin, cheesy decal that was cut wrong, applied wrong & already bubbling off out of the box. They also sent me numerous follow up surveys that all crashed at 79%. STAY AWAY. Stuff that looks unique is is crap quality.

Date of experience: September 3, 2015
Illinois
1 review
7 helpful votes
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Avoid at ANY Cost
August 19, 2015

I ordered two coasters as a gift to someone who was leaving the company. It takes 10 days to receive anything from this. They lie saying they are shipping by fedex but arrives by USPS. Horrible customer service. Irresponsible, cheating and lying to customers not to mentioned severely overpriced.

Date of experience: August 19, 2015
Australia
1 review
8 helpful votes
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I placed 2 orders with this company. These 2 orders where sent in 5 separate packages. One of which, after almost 3 months I never got and another which was the completely wrong item. I ordered two blood splatter duvet covers with just blood on them and I got one with huge writing in it which doesn't suit at all the purpose for it. The other one I never got. I sent them a few emails after 2 months of not receiving my items with no response at all. The only response I got was after putting a claim via Paypal and my bank institution. They assured the items were sent but can't provide proof of delivery, they don't even acknowledge sending the wrong item and refuse any kind of refund. I offered photos of the wrong items and no response again. The total of both Duvet covers were $500. FIVE HUNDRED dollars I can't afford to lose. Beware of Cafépress, they are the worst company I've ever dealt with and they are not willing to do the right things for their costumers. I'll surely never deal with them again and I encourage you to do the same

Date of experience: August 8, 2015
Illinois
8 reviews
5 helpful votes
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Recently I ordered a pair of flip flops. It cost around $15 and shipping was $6. The date that I ordered them was July 8. As I said it cost $6 to get them to me by July 21. Still have not got them (today is 7/25). Like I told them "Hmm, one pair of flip flops, takes over two weeks to ship, over $6 in shipping costs. I'm sure I'll be shopping here again." They were deeply sorry for this inconvenience so that is why they got 2 stars. The flip flops have been promised an Aug 5 delivery. We'll see. Oh they said I could keep the pair from the other order should it arrive. I'm sure mistakes happen but for six dollars they could have sent it first class mail(they use DHL which I suppose I could write another review).

Date of experience: July 25, 2015
Texas
1 review
6 helpful votes
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I recently purchased two items that I personalized with designs for a holiday. I ordered a blue onsie and a pink Infant T-shirt that was sized 18-24 months for my niece. I had it shipped express so that tripled my cost. Come to find out the Infant T-shirt was so big that it just fell off of my niece who is size 1. It looks more like a toddler size than an Infant. The shirt was personalized for baby's first holiday which just past. It saddens me that I went through so much trouble paying for express shipping and my niece could not even wear it. This was my first and last purchase from this place. :(( (

Date of experience: July 19, 2015
California
1 review
6 helpful votes
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I had two sales as an artist using Cafepress from 2008-2010 after 2010 they revamped the site and took my commissions telling me that they don't see any sales for me. I know I have the sales because on my items list it shows. After contacting customer support they don't appear to read my complaint very well and keep talking in circles about how they don't see any sales from 2010 - 2015... even though I specify my sales were from 2008 - 2010! Don't sell on this site! They are shady and have terrible customer service to artists AND customers!

Date of experience: July 5, 2015
Louisiana
1 review
10 helpful votes
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This is the second (and last) time I will order from this company. The first time, at Christmas, the package didn't arrive on time. Customer service did refund the shipping costs and I eventually got the items, but too late for Christmas. This time, I was told the estimated delivery date, and when the item didn't arrive, I called DHL (the shipping company). They hadn't even received the item yet and once they did it would take 8-10 business days to deliver. When I called Cafepress customer service, I was told I might still receive it by the end of the day. Really? Even though DHL didn't have it? The rep didn't know the difference between posting times on the DHL site and shipping times, and kept telling me she saw the package "moving". Scary.

Date of experience: June 11, 2015
New Jersey
1 review
5 helpful votes
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I received a t-shirt for my birthday that a friend bought on line. He paid more for 2 day shipping than he did for the shirt so that I could wear it at my party. It came by US Postal Service Postal Select Lightweight Shipping, which has up to 9 days delivery. It came two days after the party.

This is an outright scam.

Date of experience: June 2, 2015
California
1 review
8 helpful votes
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CafePress, I was really excited I got to customize something for a fun party, it was TWO items (0.20 lbs). I paid more for the expedited 2-day delivery and was guaranteed that it would arrive by the date that I needed. When I tracked my package, it said that estimated delivery was going to be 4 days AFTER my estimated delivery date. I called to find out why it was late and CafePress mentioned that the legal team took a long time to approve the designs I chose. I checked with FedEx and CafePress had shipped my order using SmartPost instead of the expedited delivery that I had chosen. SHADY and UNPROFESSIONAL. I'm extremely disappointed and will never use them again.

Date of experience: May 29, 2015
Canada
3 reviews
5 helpful votes
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It's all about world domination... and if you let them, the Corgis will take over. I bought this for my daughter who is being held hostage by one considerably smaller Cardigan. I'm confident she will like it. She'd better, if she knows what's good for her. The dog knows where she sleeps.

Date of experience: May 26, 2015
California
3 reviews
10 helpful votes
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Used Car Scam
May 14, 2015

I purchased a car from this business and regretted it from day one. The car was over priced and had numerous problems immediately. Out of the 12 months I have had the car it has been on the road maybe two months. The rest of the time it has been in the shop or just sitting because it cannot be driven. I have spoken to him numerous times and have taken it to him to be fixed at his request and have paid him for work that was claimed to be done that was not. He is unethical, pushy, and breached my confidential information (told a friend my personal information and I knew the individual) Please avoid Economy Motors of Redding. You will be sorry if you purchase a used car from Rashid.

Date of experience: May 14, 2015
Washington
1 review
3 helpful votes
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Terrible!
May 9, 2015

I ordered a hat with the insignia of my brothers ship. What junk and poor workmanship. Can't read ANY of the insignia! Couldn't send it back because my brother is mentally ill and didn't tell me until much later. I see that they also have a restocking fee. Never never, never, will I order from them again.

Date of experience: May 9, 2015
Canada
2 reviews
7 helpful votes
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Junk
April 1, 2015

Ordered two hats trough radio armatures of Canada at fifteen dollars each, total plus freight 62.00 to send them across 4 provinces. And they are dollar store quality. Never buy there again.

Date of experience: April 1, 2015
GB
1 review
3 helpful votes
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Refund
March 10, 2015

I finally got a refund. A full refund but I had to go back thro all my statements chase what was paid for and what still hadn't been delivered after 3 months since payment and cafe press finally gave me a full refund with an apology. But it came in dribs and drabs Never again! Maybe they are really badly organised but it's a terrible service.

Date of experience: March 10, 2015
Alabama
1 review
4 helpful votes
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Horrible
March 6, 2015

I ordered the popcorn curtains the other day, the material was so thin snd sheer... you can hardly see the popcorn pattern because of how sheer it is! IM sooooooo disappointed! I paid $68 for them which was such a waste of money... I will not be ordering from them again ever! The curtains shipped fast so i will give them a 4 star on that but as far as in quality,, a 0...

Date of experience: March 6, 2015
California
1 review
3 helpful votes
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I ordered a couple t-shirts and a trailer hitch cover. The shirts were iron on pattern (like you could do at home) and the trailer hitch turned a different color in 3 months. I contacted them to try and get a replacement hitch cover, they stated it was outside of 30 days so they would do nothing. Terrible products, terrible service. Will never order from them again.

Date of experience: March 4, 2015