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CabinetParts has a rating of 4.4 stars from 2,861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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This vendor always has the parts I need and the checkout process runs super smooth!
They sent me the wrong hinges. I emailed and called but no response from customer service other than they sent me a link that states that I will have to pay for shipping and pay restocking fee. Really? I have to pay again even though you got my order wrong? Now I have to go somewhere else and buy the hinges again. Avoid these bums! What a rip off.
I had looked everywhere for this color and found them on your site. Worked perfect for what I needed them for and look great, Great service!
Works well
Easy to order online. Fast shipping.
Fast and great service. We will be shopping here again.
Easy shopping on line, but the part I ordered was not the size advertised.
Good shipping fast aervice
Pretty easy for my first time using this site.
ALWAYS LIKE YOUR PRICES
Okay
Easy to order. Good selection of options.
Site is easy to search. The exact part I needed is no longer manufactured but I was able to find a close match
Original shipment we sent to your company was lost even with the post office confirming delivery, so we had an extra shipping cost to send another of our broken hinges.
Doug was able to locate a solution from colleagues at your company, they worked, we are ordering more.
Parts came in two shipments and took longer for the mailed ones. My fault because I only get mail box number and didn't think to give street address.
GOOD SO Far
Exactly what needed
Shipper had an incomplete address, leaving off unit number and fedex could not deliver. I had to call fedex, they wanted only to work with shipper, but there was no phone number on website. Finally got unit number added and parts were delivered next day. Parts were incorrect, my fault. Waiting for RMA. I have more money in these slides than they are worth.
An installation instruction sheet included in the order would be handy. Fortunately, I found one on-line
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
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