On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CabinetParts has a rating of 4.4 stars from 2,861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
We monitor reviews for authenticity
Order shipped in 3 shipments only got shipping information on two which raised a concern about if I would receive my complete order
Actually received second order before shipment notification email. Otherwise, process and products as expected. Overall, very good experience.
Would have been nice to know at time of purchase that the mounting bracket for the inside of the cabinet was not included with the hinge and also that it was different from the existing mounting bracket that I had even though this was the replacement hinge for my model number. Now I have to place s second order, pay more shipping charges and wait another week for some parts I should have already
Quality replacement parts.
Excellent help from their support team. Able to confirm the required replacement hinge options before placing an order. Online videos and installation documentation was fabulous
Good product price
Good pictures to help find right hinge
I have ordered twice now for the right hinge. First time I think it was my mistake. The second time I think it was your mistake. Cannot seem to get the right one. Your picture looked exactly like the one I needed, even with the 1 1/4 marking on it but did not get that one.
Excellent, so far... This is our first relationship with your company and our future associations are yet to be determined. From our perspective, there are no anticipated issues or problems, but the jury's still out. We look forward to a positive, extended business relationship!
Very helpful...A slow in response time to my questions but
I believe that was because it was on weekend after hours.
Easy online shopping. Helpful information. I ordered my pie shaped corner turn table from your directions and instructions. I got the perfect fit. Keep in mind that I'm a women with no experience in this field, and yet I installed my turn table in about 30 minutes. It was so easy and works perfectly. Highly recommend your company. Will be doing more business with you. Thanks so very much.
Easy and effective experience. I sent them a photograph of the old hinges to be replaced, they recommended a replacement, and it worked perfectly.
Great!
Order process instructions are hard to follow.
Slow shipping. Took over a week for the parts to arrive.
W
Nothing resolved
We called about inventory of a discontinued product. The service rep called back and verified that enough pulls are on hand to fulfill our order.
I ordered stuff, and then it got delivered. 10/10
Well organized website that worked well.
Great selection, good pricing, easy to order.
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service