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CabinetParts has a rating of 4.4 stars from 2,859 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CabinetParts most frequently mention customer service, good quality and timely manner. CabinetParts ranks 3rd among Furniture sites.
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Everyone has been so helpful. They have gone the extra mile to help me...Thanks to all
Good, thanks for the prompt order delivery.
Easy accesss...everything was easy to find and checkout
Video on how to measure overlay was very helpful
Very good, but would like more complete specs, specifically, boring diagram for concealed hinges.
Easy ordering. Parts received promptly and of good quality.
Fairly quick, too many pop ups!
I needed hinges for cabinets in my kitchen. I contacted customer service, and they got back to me immediately with links to the part numbers I needed. Super easy to shop when an expert tells you what you need!
Thanks for the assistance.
I ordered 2 lid organizers but by the time I matched up all my pans, I only needed one. When I called to get an authorization # the manager was very rude! I told him I was not even home when the professional cabinet installer put them in & that I only needed one but saw on site " everything must be in original package " I had all packaging, it had been put in only the day before & he said I may not get my money back b/c the packaging had been opened!
I expressed my dissatisfaction & he said I was angry & combative! He was the WORST customer service representative I have EVER dealt with & I will NEVER buy from your website again & I will go online & tell everyone I know your return policy is ridiculous, BUYER BE WARE!
Shipping is very high
It's hard to order up parts like drawer slides. Your site made it easy to narrow down what I needed.
Reasonably priced
I was fast and easy to locate what I needed Thank you
Able to find exactly what I needed. Parts available go way beyond Big Box stores.
Smooth
Hinges arrived on time, easily installed and seem to be working well.
Great product, great service. Will order other items in the future
Item size and color were perfect
Shipping cost was too high. Doubled the price of my
Whole order
Answer: You are going to get buried in freight charges, if you ordered online. They are not helpful on returns, as they don't believe their customers are one time buyers. Good luck
Answer: I think it's legit but very difficult to get your money back if there is a problem.
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