ByteTag

I bought our tags last year. Originally there was an issue with the split ring and Byte took care of it right away. They answered all our questions promptly via email and they have amazing customer service. The byte tags themselves are a great way to make sure our pets stay safe in addition to the microchips! Can't say enough good things about the product and this stand up company

The byte tag has been a God send. We have a Shepard mix who often wanders away to neighbors when we're outside working around our little hobby farm. And the ease of scanning his tag to get in touch with us is so easy even kids have done it when he wandered to a group of them playing outside. We love our byte tags. (Photo of the assailant included)

Wilson was lost. We thought. He had gone with some hikers on Honey Creek Trail. They called us with info on Byte tag. What a relief!

I ordered a tag almost a month ago, they charged my card immediately, I received an email confirming the ordered stating I would be advised when it shipped, but it still shows shipping pending. They provided a UPS shipping tracking number but it says it's invalid. There's no phone number to contact them. I've sent them several emails with no response.

I bought 2 tags to start with.think they were on-sale for $ 10 each. Regular rice was over $20 I got recieved had a little ring to attach to dog collar ring on didn't had to use a key ring. The little ring broke. Tag was lost, contacted byte tag, said they would send me a new one just for shipping. I then bought 2 more for my rescues. After that first problem plastic got scratched and QR wouldnt scan. One got chewed and wouldn't scan, 3 rd one plastic tab broke off.
I have have contacted buyers tag about all of this several times. I have yet to receive a response.
Don't buy ok product but not super reliable and poor customer service.

Recently my Australian Shepard was returned to me after escaping his fenced in back yard. He is microchipped but his rescuer praised how easy it was to use his cell phone to scan the tag and find out where my dog belonged. Many people aren't sure how to find a vet or someone that can scan for a microchip. My animals will always wear a Byte Tag! Thank you!

Honestly, I would encourage everyone to get this tag. It may take more than a moment to get your tag, but it is a QR code that needs to be created on a beautiful tag. Once you get the tag you have peace of mine knowing if your pet is safe if they ever get lost.

Never received my order. Lost $88. Placed order the end of Nov and as of now have never received any product.

Received my 2 Bytetags and went to the app to set up an account. The password input doesn't allow you to check what you've typed in for your password. As a result, if you hit a wrong key you don't know it and your password is good for nothing. Most sites give you a way to reset it. They don't. There is NO PHONE NUMBER associated with this company. NONE. ZIP. NADA I discovered their BBB rating is F and they are a scam, never respond to emails. DON'T PURCHASE FROM HERE!

I got my byte tag back in Septemeber of 22. First when receiving I thought WOW! I paid this price for this thing? Anyone I did a practice trial checking it out and it was awesome. Got the account set up and everything. August of 22 I switched phones I downloaded the byte app and it keeps telling me the email does not exist. I only use 3 emails I tried all 3 says none exist. I then in Novemeber of 22 contacted byte support for help. It is now Jan 23 no response. I submitted help several times giving all 3 emails and nothing! I even decided to say my dog was lost to expedite and still not a word or single reply! I tried creating a new account but then I scan qr code and says tag is in use. Very frustrating very upsetting. Very glad my dog isn't lost because if he were I'd be extremely passed off.

I absolutely love bytetags. My babies are chipped but I also put bytetags on them for more convenience to the person(s) that finds them if they are ever lost. My first set were hanging tags and delivery was fast. The second ones I ordered go flat on the collar. Those took longer At Christmas time.

If i could give negative stars, i would. I ordered two of the byte tags and the beginning of December 2023. The shipping label was created on December 10 and USPS is still awaiting the package as of today, 12/27/23. I requested to cancel and refund on 12/16, since there was no way it would get here by Christmas and i had to buy replacement gifts. They have ignored the request and keep saying they will investigate and let me know when it is shipped. Absolutely insane. BUYER BEWARE.

I have purchased Bytetags for all of my furbabies, and I love them. I have even purchased them as gifts for friends little furbabies. They are cost effective, reliable, great shipping, easy to use site to enter your contact information, and I won't go to another company for these needs! Highly recommend!

(1) a great idea, only the tags don't hold together in rough play; the scan code falls off and (2) the app doesn't work right, loses the login information -- the very last thing you want to happen when you've just lost your pet is to be required to create a new account!

These ByteTags are the best invention ever! They really give me peace of mind, especially if my dog ever wanders off. The customer service was awesome too, super responsive and patient with all my questions. 10 gold stars!

I ordered a personalized version with my dogs name and ny phone number printed on it. It said it would take 2-5 days. I waited a week and nothing came. I emailed the company and they said "oh it takes 4-6 weeks for the personalized ones, it said it on the site". Well, I went to check because I had never seen that, and they had deleted the product entirely! I'm now at week 7, I have heard back from them 3 times via email (takes DAYS for a reply) and every time it's placating "oh we will prioritize your order and let you know" or the last one "oh maybe it got lost in shipping" even though it never showed as having even been made. I have suggested they just refund me and they continue to give me the runaround. I went out on a limb to support the small company despite my husband wanting to go with a bigger namebrand and now do I look the fool! Horrible customer service experience. Lots of lying and avoiding the issue.

Love that I will only need one tag forever! All info can be updated/changed. I *******@bytetag had some shipping issues, they appear to want to rectify those issues and were responsive to my inquiries. Love the concept and the different colors/designs you can get!

We have purchased and use several Bytetags as well as given them to others. We love them! So easy to use, easy to update, and they make it easy if or dogs are lost!

Placed an order on 12/4/23 and charged immediately. Order has never shipped, over a month later. I have reached out to the company via email and social media with no resolution. They sent an email asking for a review which I clearly gave a poor review. I included my order information and asked for resolution with no response, again. I filed a BBB complaint since PayPal has the transaction marked as unable to file a complaint (not sure why). Don't waste your time and money. Many other complaints about being charged and and never receiving product.

I originally ordered a tag for my dog on 9/28, and I still haven't received it or gotten any confirmation that it's been even created or shipped. The customer support response is just a canned email that says it takes 3-4 weeks to ship. I ended up filing a dispute charge with my credit card company

0/10, don't waste your time or your money.

Purchased and paid for two byte tags, never received them. Emailed and tried to contact customer service, no response after the intial one that said it takes 4-6 weeks. It has been much longer than 4-6 weeks and no response.

These ByteTags give me peace of mind knowing if my dog ever gets lost, I can get them safely back to me! I actually lost my first ByteTag and customer service got back to me so quickly about using the lifetime warranty to get it replaced quickly! Highly recommend :)

Only had it for a week dog was able to remove it. Not worth getting, she's not even around other dogs so I don't understand how she was able to remove it