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Buyaparcel has a rating of 4.2 stars from 254 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Buyaparcel most frequently mention next day, excellent service, and good price. Buyaparcel ranks 8th among Tools sites.
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Order came promptly and kept advised. Had slight problem with faulty clip - Bosch part within the box so not Buyaparcel fault. Rang them and phone was answered straight away - by a real person! - who advised she would see what was best way to sort and ring me back, which she did, within 1/2hr, to advise replacement part would be sent. This was on the Friday before Bank Holiday Mon - replacement part arrived Wed morning! Great customer service so will definitely use Buyaparcel again.
The worst company I've ever dealt with. If you are considering ordering from these guys, I'd look elsewhere and find a more reliable company.
Order came promptly and kept advised. Had slight problem with faulty clip - Bosch part within the box so not Buyaparcel fault. Rang them and phone was answered straight away - by a real person! - who advised she would see what was best way to sort and ring me back, which she did, within 1/2hr, to advise replacement part would be sent. This was on the Friday before Bank Holiday Mon - replacement part arrived Wed morning! Great customer service so will definitely use Buyaparcel again.
Delivery service was very good! Called us to book an exact day, then called an hour before arrive.
Package not that great! When I bought the first pack of the salt from you, was great, no leaking at all. This time I bought 15bags, every bag with very thin layer package, the sharp salt broke the bags( all of them)! When we moved those heavy bags into the house, salt was everywhere! And we have to use large bin bags to wrap all the salt bags. It's nightmare.
The worst company I've ever dealt with. If you are considering ordering from these guys, I'd look elsewhere and find a more reliable company.
Tip for consumers:
Use another, they are not reliable.
Products used:
None, they didn't arrive.
Bought a Bosch 18v cordless circular saw and battery. A lot cheaper than other sites, product arrived on time, super quick, and packaged really well. Great company would highly recommend
Really pleased with Buyaparcel.And would recommend them to my friends.
Item was well packaged and arrived on time. Will certainly be purchasing items again.
Brilliant products, delivered on time. Ordered online, the website is easy to use and I am sure if there was a problem (which there wasn't) it would have been sorted. 100% confidence in their service.
I purchased the wrong drill online, I want to speak to someone and no one answers the emails, and the phone department goes directly to busy when ever you phone. Terrible terrible service
A pleasure to deal with and fast postage will use again for all my tools very good value for money too
An excellent piece of kit at a great price, which was delivered as promised and useable after unpacking inside 30 minutes.
All very efficient.
I had no problems with delivery.
Package arrived intact and contents were all in order.
Time will tell if bbq cover lasts.
So far so good.
Received a shoddy cellotaped Dewalt box, hedge trimmer very expensive, Faulty charger, 12 emails still no resolution.
Tip for consumers:
Do not use Buyaparcel, poor service, faulty goods then questioned My Integrity. Horrific experience. Go to respectable company I will next time. I wish I had never heard of Buyaparcel.com
Products used:
I had a Faulty 18V. 5 ah Dewalt Hedge trimmer, still waiting for replacement battery and charger
I ordered a coir mat that I was told it would arrive via 2nd class post in 5 days - it was a month before it finally arrived! I waited for a couple of weeks before ringing customer service who apologised and said there had been a delay. This is fine, but it would have been helpful if someone had preempted my call by informing me of the delay.
Ordering was simple, delivery charge reasonable, delivered on time
Goods exactly as expected
Will use this site from now on
Very good description and details of products on website.
Item exactly as described and delivered within timeframe. Good price.
Happy customer!
Thank you.
Arrived on schedule. Item was smaller than expected, but will do...
Can't fault the delivery or the ordering process.
Item arrived promptly and was just as described. Don't know what else to say to reach my 100 characters...
My order was processed and delivered within within 72 hours. Excellent service! Will definitely use again.
I've used this company a number of time's they're very professional & always on time would certainly recommend
Bought a Dewalt drill there
Cheapest price around
Really fast shipping to the continent
Definitely will come back to shop again
I recently purchased a Box for a makita angle grinder. The advertisement on "Buyaparcel" stated that the box and inlay would take the angle grinder the charger and two batteries. (Exactly what I wanted) however what was sent was a smaller box with an inlay that will not take the charger and batteries. I have now emailed them twice and had no response. A real shame as the speed of delivery and prices appear to be good and I would have used them again for sure. I will try calling them in a few days and how communication is better thaty way.
All arrived in perfect condition, the only reason I havent given a 5* is because courier delivered to two separate gates. Customer service were really good
Gain trust and grow your business with customer reviews.
Suppliers of branded hand and power tools, shower and bathroom supplies and garden and gardening products.
The company started trading in 2007 selling product of all types, including giftware and bedding! Nowadays Buyaparcel has a focus on hand tools, industrial and trade power tools, plumbing, bathroom and garden supplies. Based in Lowestoft Buyaparcel is a multi depot, multi million pound organisation that currently employs 36 members of staff. As well as the website, Buyaparcel.com, Lowestoft and district customers can purchase products from Godfreys Trade Counter (a nod to our sister company and co-founder/Chairman, Jim Godfrey who has been selling plumbing supplies in Lowestoft since 1978), and have an eBay and Amazon store.
