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Buy-Backdrop

How would you rate Buy-Backdrop?
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Australia
1 review
0 helpful votes
Follow Philippa Y.
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Recommend It was all good.
July 12, 2023

I was able to use this backdrop for my social media and it was perfect.
Yes it comes with creases, creases were not a issue for me at all, I used my steamer and about 10 mins all the lines were gone, I recommend this a million times over.

Date of experience: July 12, 2023
Florida
1 review
0 helpful votes
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I placed an order over 20 days ago. They claim delivery in 7 - 11 days with free shipping to US. I tried calling their phone...it doesn't work.I tried leaving a message on their website...got a syntex error. I have emailed them more than 4 times with no response. They claim answers within 24 hours. What moon do they live on. I understand they don't care about reviews...The onlything left to do is call credit card company and seek a refund. Place an order with this company at your own peril. I will not order from them again unless something magical happens like getting my order and a major appology...for delays and non-responses.

Date of experience: March 20, 2024
Canada
0 reviews
1 helpful vote
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Do not buy from this company
December 31, 2021

Order didn't show up and they won't response to email or the "contact us" link on their site. Asked for my money back. Should of read other reviews before buying from this site. Terrible customer service.

Date of experience: December 31, 2021
Oregon
31 reviews
66 helpful votes
Follow Carla F.
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We ordered four 8' x 8' backdrops from this company (to get the 20% discount on >$100 orders). That was a big mistake. Should have ordered only one and saved a lot of money on this junk.

Their backdrops are spliced every four feet with some sort of thermal glue. They are also shipped from China folded flat, so they have to arrive with creases at the fold lines.

So, when you apply a warm iron or garment steamer as recommended by them to remove the creases - the glue lets go and the backdrop falls apart. Worthless!

An email request to customer support has so fr been ignored for two weeks so I am presuming they have the same sterling customer service we have all come to expect from these offshore suppliers - i, e, no support at all and buyer beware.

Date of experience: May 22, 2017
Nevada
1 review
8 helpful votes
Follow Aimee T.
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Took my money on 4/21. The backdrops may be cheap cost wise but the shipping isn't. Still waiting on my package to arrive as of 6/01/20. Never even received a shipping tracking number. Oh and the promised shipping time? My order didn't even "ship" until 3 weeks later. I only ordered two backdrops, not a big order. Don't bother doing business with them, pay more for something that you will actually receive.

Update: they sent me a tracking number after sending them a few emails. The item was never picked up by the USPS... it's been close to two months.

Date of experience: June 1, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Hello Aimee, we sincerely apologize for the delay with transport due to the current pandemic at first.
We sent out this order, the tracking number is 92612927005334000004452563, the package was delivered to you successfully.
Regards.

California
1 review
0 helpful votes
Follow Heather Y.
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This backdrop is cool!
September 9, 2021

Wow! This backdrop is cool! We left five stars positive review for the quality and color. Cool Graffiti backdrop including grey floor part.
I absolutely believe our Club activity will be sensational by using this background.

Date of experience: September 9, 2021
Australia
1 review
0 helpful votes
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Customer service were very rude, unhelpful and didn't offer any resolution. TERRIBLE experience. I contacted them a number of times and even offered to return the goods but they refused to refund me for the postage which would have cost as much as the product. I would never deal with these people ever again.

Date of experience: April 24, 2023
Utah
1 review
6 helpful votes
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Buyer Beware
May 19, 2018

Spent $30 to order a large vinyl white backdrop. Whoops! Did not realize that this ships from China. Got a message after about a week stating that it was shipped. It took 3 weeks to be delivered. And look at the photo of what I received. They folded it up to napkin size. There is no way that these creases are coming out. Plus, there is a large overlapped seam right in the middle of the backdrop. I threw it away immediately. This is useless to me. Buyer Beware! Don't purchase from these guys.

Date of experience: May 19, 2018
Florida
1 review
0 helpful votes
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Beautiful background
August 17, 2021

Beautiful background, no difference from the website description. It is professional package, you don't need to worry about damaged. The package arrive in promised time, and sent rolled without wrinkles! Timely and effective email ensure my correct order. With my purchase experience this time, I have no reason not to recommend this seller.

Date of experience: August 17, 2021
Australia
1 review
0 helpful votes
Follow Calvin S.
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High quality and professional packaging
August 19, 2021

The products in this shop are all of high quality and professional packaging. Please be assured of the purchase. Don't be misled by those bad comments. I have ordered lots of things for work from this shop, the actual items are more beautiful than photos. If it's your first time to buy, I advise you to buy polyester material.

Date of experience: August 19, 2021
India
1 review
0 helpful votes
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Professional backdrop company
August 24, 2021

Professional company, sales great backgrounds. We always ordered backdrops on etsy/amazon/walmart/wish etc. This seller is the best one. Great quality. Color no difference, backdrops are realistic, especial the price, it is more cheaper! We will order more items here and suggest to friends.

Date of experience: August 24, 2021
GB
1 review
0 helpful votes
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Nice!
August 17, 2021

The custom background from this vendor is awesome.
This is my fifth purchase. Both vinyl material and polyester material are good. Packed are professional. Don't worry about damage during transportation. The most friendly thing is that all size of backdrops are seamless background, which is absolutely commendable! I love it and will buy again!

Date of experience: August 17, 2021
South Africa
1 review
8 helpful votes
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Fast delivery
September 5, 2020

Fast delivery and receiving the perfect product. The supplier is a professional background company, here you can choose many sizes and different materials background, I need to let more friends know about this supplier.

Date of experience: September 5, 2020
Jason Z. Buy-Backdrop Rep
over a year old

Thank you.

Canada
1 review
5 helpful votes
Follow victoria h.
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Hello Fellow photographers!

I am a portrait photographer located in Ontario Canada

Finding the perfect backdrop at a affordable price can be difficult but with Buy-backdrops its always a easy and enjoyable experience!

I highly recommend buy-backdrops for all your backdrop needs.

They offer a Large selection of backdrops for all occasions!

There customer service is fantastic!
They are always respectful and quick to answer any questions you may have.

Backdrops are seamless!
Affordable!
Easy to clean and store!
Backdrops are Carefully packaged and Shipped on time.

After all the experience's I have had buying backdrops, I will now only choose buy-backdrops to purchase backdrops for my home business.

I couldn't be anymore impressed with this company!

Date of experience: March 23, 2019
California
1 review
6 helpful votes
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Just What I Needed
July 15, 2019

I'm an actress living in Los Angeles. I have quite a few self tapes required of me these days. Therefore I needed to invest in a plain, bright blue back drop to tape my auditions with and I ordered from this fantastic site. They got my product to me in such a quick speed and I have been so happy with it. I've already put it to great use for many self tapes. Their prices are so reasonable too! I can't thank you all enough for giving me exactly what I needed in such a timely manner.

Whether you're a photographer, actor, or just someone looking for specific backdrops for some event you're throwing this website is a great source for all your back drop needs. I plan to recommend and use them in the future.

Date of experience: July 15, 2019
California
1 review
28 helpful votes
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Not bad!
December 17, 2019

Thank God! The stand arrived the day we need to use it.
We installed it asap and shoot!
I bought some polyester material backdrop 10*10 ft. I need stand to take photo. The seller sent my order with two packages separately, the stand arrived me later 5 days than backdrops. The quality is okay, however the delivery time extra my expectation. I contacted customer service, I was told that because of many orders so that transport with delay. Whatever, I think i need choose fast express next time.

Date of experience: December 17, 2019
GB
1 review
20 helpful votes
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Perfect!
December 18, 2019

I am glad to receive the wedding background I bought. I ordered polyester material and used it outside. It is high quality backdrop. It worked very well on my wedding! It's perfect! The customer service was helpful and professional, helping me determine the best materials for this party.
Shipping is fast and i received it in a few days after purchasing, which is really amazing! Thank you very much!

Date of experience: December 18, 2019
California
1 review
0 helpful votes
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Good backdrop supplier
September 2, 2021

Arrived on time! I received the products I ordered and they are all good quality. I am looking for a good supplier of backdrops for my work recently. The price is competitive. I ordered polyester material, very soft, good quality, no crease. I plan to purchase more items at this company.

Date of experience: September 2, 2021
Oklahoma
1 review
0 helpful votes
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Good service
December 23, 2019

I am a member of the Animal Protection Association. I ordered many customized backdrops from this company. I compared many sellers before make order, I found that the dimensions of this company's products are very suitable for my requirements. The backdrop is seamless, it is full piece, which is what i need. The communication with their customer service was good. Our event is great and successfully.

Date of experience: December 23, 2019
China
1 review
0 helpful votes
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Professional!
November 23, 2020

The customer service experience is good, communication with Bella by emails, which is great! We received backdrops which are right size and quality extra my expectations. Although I have many requirements about our order, there is no difficulty for them so far. The vendor is so professional! It would be great if the delivery time will more faster, and overall it is good!

Date of experience: November 23, 2020

Overview

Buy-Backdrop has a rating of 2.6 stars from 265 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Buy-Backdrop most frequently mention customer service, tracking number and credit card. Buy-Backdrop ranks 21st among Photography Equipment sites.

service
116
value
105
shipping
118
returns
76
quality
111