Ema N.

** 0 STARS, I'm not able to post without 1 star **

I ordered a back drop, clips and a stand from their website and it was broken. It created 3 orders for my one order. My credit card didn't authorized the third one so it was charged for the other 2 orders. Reaching them took several days for a response and the credit was not issued right away. The web site orders that were incorrect is still there... they didn't bother removing or correcting it.

I ordered on March 27th. It took 1 month for them to send me a tracking # which tells me is when they actually shipped the order. It was only provided because I kept asking for a it. Website says it would arrived in 3 weeks not shipped in 3 weeks. I only received my order now and it is incomplete!

Response time is inconsistent. I only got a response with 24 hours when I informed them that I have a dispute filed with my credit card company. I filed it before I received the package. Before that it was silence, I sent an email to them June 12th but never got response until I told them about the dispute.

Now I'm trying to get a credit for the missing item. I am hoping it will be issued soon.

Stay away from this company, save yourself the trouble and frustration.

After my experience, I think any positive reviews posted for this company is fake.