Good site to buy live garden plants. Took time as they changed their site and I had to create a new account, but once that was finished, clear sailing! All arrived in good shape and rooted well. I am on the same coast. Transaction without issues.
I ordered about 25 varieties of seeds for my veg garden about 3 years ago. I am looking at a healthy and thriving garden yet again this year. They germinate well, and are very thrifty plants. Thanks Burpee, my family has been buying from you for three generations now.
I ordered garlic to plant this fall - the stuff I received was sprouted, soft and had brown spots on the cloves - looks like it was stored in a basement long term! Out of all the bulbs I got I hardly had enough healthy specimens for 2 small rows! Very disappointed and I will not be ordering from them again
Burpee seeds are junk, 2 years in a row now ruined my harvest. Out of 160 corn seeds
Only 11 germinated. 280 green beans 17 grew. Lima beans 280 only 2 germinated. All in
All total seeds planted 1100 only had about a 27% germination rate (roughly). It is to late
To start over for this season. I will never buy your seeds again. I also found that most
Of your seeds come from other countries not the USA. Thank You burpee for ruining my
Grow season again.
I ordered two live plants. Email said they were delivered by UPS to my porch. After looking all around and asking neighbors on both sides, I found nothing. I opened two tickets as directed on Burpees website and posted a request for customer service on one of their Facebook posts. I never heard from them. It's not their fault UPS didn't deliver to me but UPS said work with the seller and I received No customer service. I won't buy from Burpee again.
Ordered an Olympian fig plant, a rose and 2 gooseberries. The fig and rose arrived today in one box. The fig plant was ONE INCH tall. Info said 4 to 8 inches tall. Customer service said that means plant will reach 8 inches when MATURE. What a JOKE! A mature fig tree with large figs 8" tall. So I cancelled gooseberries. Kept straggly rose and tiny fig because I must pay for return; and am too tired haggling, but will NEVER BUY from Burpee again. Pathetic. Picture of $30+ plant in my pot.
*******900 choose 0 explained my concern for an order. Called me back quickly after the first call to *******447 which was hard to hear. Kind, professional, helpful to confirm and track my order. Quality seed, best tasting, hard to find varieties, have and will buy from Burpees for years.
We understand that plants must be shipped based on the Zone that you are going to plant in. However when seeds are ordered late winter they should be shipped as quickly as possible so the seeds can be started indoors and be ready for planting when the time is correct. We have to say that the seeds and plants are excellent quality.
I have used burped seeds for years and have been generally happy with them however this year i ordered bean seeds two varieties of bush beans and one pole type two of those were as ordered but one of the Bush bean packets had seeds of some sort of vining terrible bean seeds mixed in which took over the area and ruined that planting completely. I probably could get a refund on this if I mail back the unused seeds but that would be at my cost which would be more than the cost of the seeds to begin with and it does nothing to reimburse me for the lost growing season.
Ok, so I bought '1' package of Strawberry Blonde Sunflower seeds in the beginning of April and I never received the seeds. I could see on the tracking where they are, but no movement after 10 days! I call and explain the problem and they send a 2nd packet of seeds and the same thing happens from a different location! Soooo...I call back and request a refund. The customer service person said they will process it and send me a confirmation email. Soooo...they never send me the email. I call back, and the woman states she is sending an email and guess what?! Any person that has to make that many calls to get ONE PACKET OF SEEDS will certainly never give this company any business ever again! Sure they may say big deal, who needs you, its only a packet of seeds, should reexamine what happened to Block Buster video!
Treat me right and I'll tell 3 people. Treat me wrong and I'll tell 10 people!
Happy Growing!
This business sucks. They don't care about their customers in the least. It's planting season and I have no potatoes or sweet potatoes to plant thanks to this over priced company. Do yourself a favor and order elsewhere
Made an order over a month ago, said to ship immediately as I was growing indoors. No response, no plants. Sent no less than 4 emails and left a phone message. Nothing.
Is this a scam site?
I ordered 200 pea seeds which arrived in a packet with the words "Not good" hand-written in ink. When I opened the packet and counted the seeds there were only 22. Try Gurney's, you'll get what you paid for. Burpee's is over-priced and they have no qualms about ripping you off.
Our tomato plants ordered weeks ago have not come. Our daughter has received hers. We received a later order. We've emailed. No answers. We've called. They're not accepting calls. Online info still says in progress. Frustrating.
I surprised there are so many negative reviews, I have ordered from several other online sites that sent me are beautiful. I order Hibiscus and these have not blossomed yet, but I know they do not always blossom in Y1. I also received two rose plants that have bloomed with beautiful mini roses. Same thing with my hollyhocks. I would HIGHLY recommend and will absolutely order from them again for my flowers!
I ordered 92 of various daffodils in September 2022. They shipped in October and, I planted them within 3 weeks (I live outside of Dallas). 4 bulbs bloomed - 4! I called customer service and they did refund all my money. You're better off getting bulbs in a bag from Home Depot or Walmart, which is sad, since Burpee specializes in bulbs!
Ordered several tomato plants. 2 months into growing the tomatoes would start turning red but then would rot out before full red. When I contacted them their response was "eat the good part and throw out the rotten part". What an idiotic response.
Bought string-less green beans in beginning of July, Planted as instructed. Waited 3/4 weeks, NONE germinated. Called Burpee and was told there had been a problem with that particular seed. Was told they would send a string-less French green bean package as replacement. Three weeks later no beans. Called this morning and was told USPS indicated that it was delivered to my mailbox. Upon verifying my address, it was discovered that the package was sent to a customer with the same name who resides in a different state! It is now second week in August. I doubt that I will get these planted and harvested before cooler fall temps. Whole experience was a huge disappointment, And I even paid top dollar for the seeds. Next time, I will purchase from the Dollar Store.
I grow in Ontario, Canada. I bought Burpee sugar snap pea seeds ('Super Snappy'). I was really looking forward to the crop as sugar snap peas are outrageously expensive in the grocery stores here. However, what ended up growing are Snow Peas! I am very disappointed. Too late in the growing season (mid-July) to start a new and crop and also, every variety of seeds are sold out.
I ordered plants in January and they never let me know when they would be shipped. Of the six plants on my ordered they sent them one at a time. I think this place is overpriced for the quality of plant you get. I won't use them again
Answer: Impossible. They're not accepting calls or answering emails. I know these are hard times but...
Answer: I ordered my seeds over a month ago. Still have not received them. I've contacted them twice and they've been very rude and not helpful.
Burpee has a rating of 1.3 stars from 81 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Burpee most frequently mention customer service, live plants and tomato seeds. Burpee ranks 94th among Plants sites.