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Bumper Superstore has a rating of 3.2 stars from 1,804 reviews, indicating that most customers are generally satisfied with their purchases. Bumper Superstore ranks 23rd among Auto Parts sites.
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Would like more photos of the product I am purchasing that are specific to the vehicle it is mounted on. Also details about how to resolve problems that may arise in mounting the product. I placed my order on 12/10/16, a Saturday and the bumper was not delivered until 12/19/16 10 days later. I was not pleased that the company did not respond to my email inquiry on 12/14 to find out if my order had been shipped. I followed up the next day-12/15 with a call to customer support. They phone was picked up but no one would respond to me. My wife then called on her cell phone (with a different area code & number) and they answered immediately. Then proceeded to put her on hold for several minutes until responding with the status of my shipment. The bumper was at freight warehouse within 50 miles of me on 12/15/16-Thursday but they would not deliver it until 12/19/16-Monday. L Buyers should be aware that the items are not shipped from the company and may take more than a week to be delivered depending on your location to the supplier!
Quick shipping and great price. Very good experience shopping here.
Fast shipping good product
Your great,,,
Great price, fast shipping!
I ordered the wrong part at first because the photo was misleading but customer service was very quick to respond and refund my innitial order and help me with getting the correct part. I was sceptical at first but they have earned my trust and continued buisness.
I am satisfied overall with the order.
Great timing!
The lack of notification on delivery date and time was a huge hassle. When ordering a bumper someone has to be at the delivery location to assist the carrier to unload it. I was not notified at all. I called to check up on it and they told me it should be at my house in 5 or 10 minutes. Thank goodness I got home in time to get it.
2nd bumper from bumper superstore... great experience again
Such easy
It was good. Probably buy another bumper or two soon.
My product arrived on time, the shipping company however scratched the item in 3 areas the pallet was damaged being a body shop I repaired the damage. However a $1500.00 item should arrive in pristine condition.
I have not received my product. When I do and see how everything works out. Then I will comment
Very satisfied..
Good fast service
Shipped and received my order really fast. The bumper guard is awesome!
Great Site
Bolted right on with a perfect fit.
Answer: I can't imagine there is a "better" company. You would have to shop around for price. They were the least expensive for me, though.
Answer: It's a legit store, but their customer service after the purchase, was useless
Answer: It wasn't too difficult to contact customer service, but they never bothered to solve my problem, or even get back to me. I was also told, that they wouldn't accept a return on my bumper, since I had already installed it; even though, I would have never known the trailer wiring wouldn't reach the redesigned location on their bumper, until after the installation.