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Bumper SuperstoreReviews 1,804

3.2
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Bumper Superstore Reviews Summary

Bumper Superstore has a rating of 3.2 stars from 1,804 reviews, indicating that most customers are generally satisfied with their purchases. Bumper Superstore ranks 24th among Auto Parts sites.

service
24
value
18
shipping
22
returns
15
quality
16

Instant Feedback

6,801 reviews
Katherine R.
8 reviews
0 helpful votes
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So far very pleased
December 2, 2019

So far very pleased

Date of experience: December 2, 2019
Chaunceylewis Q.
1 review
0 helpful votes
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Great experience, fast shipping and quality products

Date of experience: December 2, 2019
Steven D.
6 reviews
0 helpful votes
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Everything was as it was suppose to be
December 2, 2019

Everything was as it was suppose to be. No problems at all

Date of experience: December 2, 2019
James K.
3 reviews
0 helpful votes
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Easy checkout
December 1, 2019

Easy checkout.

Date of experience: December 1, 2019
Dave M.
7 reviews
0 helpful votes
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Overall very happy with my purchase from Bumper superstore. Grill guard arrived in less than 48 hours right to my door. I ordered the ranchhand for my 2017 ram 3500. It had a few small scuffs from shipping but no real damage. Fit was perfect. Installed myself in about an hour and a half.

Date of experience: November 29, 2019
Martha K.
7 reviews
0 helpful votes
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Very friendly when they contacted me and also accommodating when I had the address changed to the shop where I am having them installed!

Date of experience: November 29, 2019
Desiree I.
1 review
0 helpful votes
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Ordered via phone
November 29, 2019

Ordered via phone. Courteous service. Great products! On-time delivery. Five stars! Look great, heavy duty, easy to assemble. Love the bumpers and lights!
Thank you!

Date of experience: November 29, 2019
Jay X.
4 reviews
0 helpful votes
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Quick & easy
November 28, 2019

Quick & easy

Date of experience: November 28, 2019
Joe X.
6 reviews
0 helpful votes
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The bumper was damaged in shipping and delivery was refused. I gave you generally good marks because at least so far the effort to accept responsibility and get a new bumper out have been handled properly. We are currently waiting for the second bumper to arrive.

Date of experience: November 26, 2019
KB S.
2 reviews
0 helpful votes
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When I contacted BSS.com customer representative they were not well informed the accessories included with the bumper. I had to contact the manufacturer to get my answer. I received an email that the bumper was on back order 2-4 weeks. I contacted DV8 bumpers and was told the bumper was in stock and ready to ship. I again contacted BSS.com and let them know my findings. I got my bumper a few days later. No install manual included im the box and/or available from the DV8.

Date of experience: November 24, 2019
Josh X.
4 reviews
0 helpful votes
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Ordered on a Thursday morning, received my bumper the following Monday morning, very fast and simple!

Date of experience: November 23, 2019
Hill C.
1 review
0 helpful votes
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Great!
November 23, 2019

Great! From the company employees to the delivery driver, everyone was helpful courteous and set clear expectations that they met or exceeded. The same day I ordered a bull guard from another company and the experience has been a train wreck. I will go back to the BumperStore.com site for anything I need in the future. Customer service is huge to me and they knocked it out of the park.

Date of experience: November 23, 2019
Donald K.
5 reviews
0 helpful votes
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I am very satisfied with my purchase and experience with Bumpersuperstore.com

Date of experience: November 22, 2019
Kath U.
7 reviews
0 helpful votes
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When shipping a freight order you should include a link to their website so customers know who has their order.
My two cents

Date of experience: November 22, 2019
Chameleon C.
1 review
0 helpful votes
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Easy to use website
November 21, 2019

Easy to use website. Let's see how fast it gets here...
Shipped super quick, arrived super quick, could not be happier!

Date of experience: November 21, 2019
Steven G.
3 reviews
0 helpful votes
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It was good but the website just seems slightly outdated. Also the instructions need some serious improvement. It's not too bad to figure out but still could use an update.

Date of experience: November 21, 2019
David R.
5 reviews
0 helpful votes
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Very impressed with shipping speed
November 18, 2019

Very impressed with shipping speed. Ordered on a Thursday mid morning and was delivered the next Friday morning

Date of experience: November 18, 2019
Theresa L.
4 reviews
0 helpful votes
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Found what I wanted at the best possible price
November 11, 2019

Found what I wanted at the best possible price. The bumper was packaged extremely well and even FedEx wasn't able to damage the package enough to scratch the ends or any part of the bumper.

Date of experience: November 11, 2019
Daniel L.
11 reviews
0 helpful votes
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Old winch has never worked since day one
November 11, 2019

Old winch has never worked since day one. New winch the box it came in was all busted up and looks like it's been through 3 tornados and a hurricane before it got to me. I'm just hoping it will work after looking at the box.

Date of experience: November 11, 2019
Bryan I.
11 reviews
0 helpful votes
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They were very helpful when I had an issue that was my fault and were quick to help me get it fixed. Shipping was very quick and I had my Ranch Hand bumper within a week.

Date of experience: November 10, 2019