Bumper Superstore has a rating of 3.2 stars from 1,804 reviews, indicating that most customers are generally satisfied with their purchases. Bumper Superstore ranks 24th among Auto Parts sites.
The bumper super store was very responsive and helpful with tracking and keeping me up to date with my order. The rear bumper I received from Boondock was shipped very nicely. Fully protected with a strong box and covered in a protective plastic and padding. The bumper fits perfectly.
Called in to check stock, rep was very helpful. Online ordering was quick and easy, shipper contacted me to schedule delivery, arrived on time.
It came quick and the customer service was great.
Had to do a little tweaking to get the holes to line up but overall very easy works perfect.
Quick and easy... not so much... could have had more detailed instructions...
Fast delivery, great customer service, installation info was a little value, but I figured it out just fine
W
Great experience. I received it fast and looks great on my truck.
Called on a Friday and was told they had two of the bumpers I was looking for, I ordered and paid on same day and was told I'd have tracking by Monday, Tuesday latest. Wednesday I email asking for shipping update... Thursday I get an email saying they were mistaken and they are not in stock and would I like to wait 6 weeks... umm no thank you. So order is canceled... and still waiting on a refund, I've already missed a good deal on the bumper I need and they're dragging their feet. Bottom line is they're 'friendly' enough but they can't be trusted with their in stock position or getting YOUR money back in YOUR hands if need be.
Fast shipment
Had to modify mounting brackets!
Received the bumper in only a couple of days after purchase
When I got my package, I unwrapped all the packaging around it and to my surprise their were scrapes all over my grill guard where paint was missing.
No comments
Best price anywhere, great job Bumper Superstore!
Shipping was good and got product in good shape. The Go Rhino rear bumper fit well only issue was using the license plate lights to hold the plate on. Good product overall.
Bought this to haul a dirtbike ( Honda 250F). It was easy to install. I can easily load / unload my bike and it works like a charm! I'm a girl
And was worried this was going to be difficult and it's not. Everyone that sees how well it works is impressed! Super happy!
Liked quality of bumper and tire carrier. Did not like quality of hardware. Spent $70 on stainless hardware. Another issue is that the directions are terrible, luckily found install video through extrem e terrain. 2 minor issues I can see with design. Water / debris can accumulate in lower channel on tire carrier. Will need to add a weep hole or slot. Also the plastic cap over bearings allows water to enter. Had on 1 day washed Jeep, opened cap and lots of water laying on top of bearing. Dried out and put silicone around cap.
Amazing. Easy to use website. Great pricing. Overall great experience.
As expected
Fastest shipping I've ever seen. Ordered a bumper that morning, had shipping confirmation that afternoon and the bumper the next day
Answer: I can't imagine there is a "better" company. You would have to shop around for price. They were the least expensive for me, though.
Answer: It's a legit store, but their customer service after the purchase, was useless
Answer: It wasn't too difficult to contact customer service, but they never bothered to solve my problem, or even get back to me. I was also told, that they wouldn't accept a return on my bumper, since I had already installed it; even though, I would have never known the trailer wiring wouldn't reach the redesigned location on their bumper, until after the installation.