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BumbleReviews 128

1.3

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Bumble Reviews Summary

Bumble has a rating of 1.3 stars from 128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bumble most frequently mention customer service, fake profiles and social media. Bumble ranks 636th among Dating sites.

service
77
value
78
quality
79
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Australia
1 review
2 helpful votes
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Fraudulent - beware
January 13, 2022

Took money out of my account 48hrs prior to the 24hr notice period for a cancellation. Sneaky bunch. Not to be trusted. Looks lovely, app works well, but 100% not to be trusted with your bank account.

Date of experience: January 13, 2022
Texas
12 reviews
16 helpful votes
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It was a good idea, make a dating app where the woman starts the conversation, you would think it's a good idea right? Wrong! It is a terrible idea, women don't even message first they even have on their profile that you have to message them first but how?! And don't even get me started on when they do message first, one word replies galore they can't even have a proper conversation, this app only does one thing well and that is to show how unintelligent most women on these apps are.

I truly hope they go out of business just because they don't have a lot of filters either on the app, missing a lot of features that they want to make you pay for. All in all pass you won't find quality here.

Date of experience: January 11, 2022
Oregon
1 review
1 helpful vote
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I used to be a big fan of bumble, but at the pandemic has gone on men have become more and more aggressive. I do my best to be kind and patient, but when I tell a man thank you but no thank you, and get verbal garbage slung at me and *I get moderated for telling the abuser to f*** off* bumble has a very very big problem. No. Not ok. Read the entire conversation if you need to do that for context. I tell the most recent dude twice he's making me uncomfortable but I say thanks but we aren't compatible, take care. And he becomes abusive?!? Hello!? Do better bumble. It's revolting how a woman will be punished for responding to and defending herself from abuse. Feel free to "moderate" me straight off your app.

Date of experience: December 29, 2021
GB
1 review
0 helpful votes
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Waste of money
December 26, 2021

Swiped right loads not one reply. Got two messages saying u got liked so i viewed and said no likes yet

Date of experience: December 26, 2021
Nevada
2 reviews
2 helpful votes
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This app is a lie and full of scammers and fake profiles they pretend to care they do not they have ripped me off for the last time most of the people here not all of them play games and lie I am tired of it get life stop scamming people I will make sure I get my money back period this app fake profiles also most of them are fake and pics are fake do not use this app

Date of experience: December 19, 2021
Georgia
1 review
2 helpful votes
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This review is extremely honest, I have been on the app for approximately six years meeting people in different cities because I had a job that required me to be places all the time. After years of giving Bumble feedback, and them adjusting the app based off of my numerous emails and feedbacks Ive come to the conclusion that Bumble is just not suited for women. There have been times where I have reported numerous men who have sexually harassed me, sent racists messages, yet, all of these men were able to create 6-7 new profiles and recently I saw one this week who was able to re-create his profile as well and match with my friends. Bumble banned me for false assumptions that someone reported me as a sugar baby, without even allowing me to defend my case. Keep in mind I own my own business and have never even approached a man as such, yet they always go in the favor of the man. This app is not suited for women, and specifically not women of color or people of color because they seem to justify their decisions of safety based off of race. I have numerous friends who are also of color who have reported the same where their accounts were attentionally blocked based off of false allegations and the person who reported against them was of a different race and Bumble justified it. I have emailed them within the last year with several examples of harassment, $#*! pictures, and people saying the N-word yet these people are still on the app. They don't care about people, or their safety

Date of experience: December 17, 2021
Florida
2 reviews
15 helpful votes
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Horrible app
December 16, 2021

The woke chick who started the app won't even allow users to sort potential matches by race. So you'll be scrolling through countless people you're not interested in. And dont even think about posting a photo of yourself enjoying a sport like skeet, sporting clays or hunting because guns= "evil". Theyll delete the photo Woke garbage app.

Date of experience: December 16, 2021
GB
1 review
0 helpful votes
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Awful, awful company! I use Bumble BFF and on occasions, I have used their 1-day subscription which use to be £2.99. Recently I tried the 1-day subscription which they did an auto-subscription without clear messaging or any confirmation of this. Under the Consumer Contact Act, this is illegal. I am shocked I have been charged daily £1.99 and having done research after, it seems many others are scammed this way. I work in marketing and I know UX Design very well. This tactic is to confuse consumers and illegally take your money and then claim it's in their T&Cs which is not present or clear when you subscribe. And in order to fulfil their scam, they send auto-responses and never read your emails. I shared links to show where they have been illegal in auto-subscribing consumers without clear messaging. Under UK government law, it is 100% illegal to auto-subscribe. I used a third party 'Resolver' to try and get them to respond. Someone responded to say my subscription is cancelled yet no refund. And almost 2 weeks later, I see on my bank statement, they are still stealing money off me. They know most consumers will give up with auto-responses as the fact is, it will be near impossible to get a customer service response. I will be taking them to court as I have taken legal advice. It's not even about the money anymore but the scam tactics they are doing. PLEASE DO NOT USE THEM. It's such a shame, as I found their service to be great years ago but whoever has taken ownership of the UX of the app, is a complete scam maker.

Date of experience: December 3, 2021
California
1 review
6 helpful votes
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Scam operation
October 21, 2021

I was blocked after one day, they wouldn't refund my money. Don't waste your time and money on this site it's a total rip-off.

Date of experience: October 21, 2021
Connecticut
1 review
8 helpful votes
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I was dumb enough to prepay 6 months but Bumble did not accept my picture for reasons unknown then cancelled my subscription for the period ending after 6 months but still kept the $100 I prepaid! And I literally CANNOT access the site. It just keeps demanding I put a picture in but whenever I do, it just doesn't work. Isn't this 2021, not 1999? No one from customer service responded to any of my multiple emails and no one ever contacted me. They are taking real money from people and customer service is NON EXISTENT. Scam city. Stay the h--- away!

Date of experience: October 21, 2021
Texas
1 review
0 helpful votes
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I have been a member of the dating site Bumble for several years. Recently, and without explanation, they put me on 'Moderated' status. They blocked my profile name, and ability to change some of my profile. I emailed them through their website asking what the problem was, and I got no answer.

Today, 10/13/21, they totally blocked my profile, saying that there were more complaints. I have never sent anything to anyone that wasn't asked for or agreed to. EVER. And I have never threatened or been mean to anyone. In fact, my simply asking someone why they Bumbled me chases many of the fakes away. And when someone asked what 'moderated' means, I tell them I don't know and the site has never explained to me what is going on.

I want to know the exact nature of the complaints, and who made them. This is completely unreasonable.

Date of experience: October 13, 2021
Arizona
1 review
1 helpful vote
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Not for women
October 6, 2021

I joined Bumble because I was lead to believe it was for women. I've recently learned that's absolutely not true! If a paid membership man wants verification you are forced to provide a selphie. Well I'm 47 yrs old woman and selphies is what my kids do. If it is truly the site is about women, why do we have to prove even more? We already have a hard enough time. I'm not taking a darn photo because some stranger demands it! It's another man friendly site, absolutely false advertising!

Date of experience: October 6, 2021
California
1 review
8 helpful votes
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Totally sexist dating site
September 13, 2021

I paid for a lifetime membership - BIG mistake!

The entire premise of this website is sexist. The company claims it "empowers women" but it does so at the expense of men. Women get to make the first move, but 99% of the time, the women just let the clock run out and after 24 hours, the match just disappears. Guys, this website is terrible. Women swipe right on men (and my guess is dozens of men at a time) and then they sit back and do nothing. Meanwhile, the guys have to wait until the woman initiates the conversation. This so-called "empowerment" goes against how men and women have been socialized for centuries. Joining this site was a big mistake. Do NOT upgrade to a paid membership, but even better, avoid this site like the plague.

Date of experience: September 13, 2021
New York
7 reviews
32 helpful votes
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I had "Biden Baby" on my bio and "liberal". Enough trumpies and conservatives got triggered and reported my profile that it got blocked by the app's algorithm.
I didn't have a single unmatch or issue on the app with anyone I talked to. I was banned by an algorithm without any human review.
I paid $20 for a 1 week sub and want a refund seeing as I had it for 48 hours.
It was extremely difficult to even find a way to contact customer service. I finally was able to contact customer service, and then was ignored.

Date of experience: September 5, 2021
Arizona
1 review
4 helpful votes
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Trash
August 23, 2021

I live north of Phoenix. I don't have any more people within a 70 mile radius. I've matched with probably 20 people in over a year. Payed for endless swipes and boosts more than once. I seriously don't have any more people within the radius to swipe on. About 5 or 6 actually messaged and only two made it beyond bumble. I used to have tinder before they banned me for no reason and I think I got 50-75 matches within a couple months. Bumble is, and will always be a scam. Once my membership expires I'm deleting it and never using it again. $#*! bumble.

Date of experience: August 23, 2021
Australia
1 review
1 helpful vote
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They had super swipes advertised for $1.49 on special but charged me the full price of $45

Don't ever spend money with these scam artists. Still trying to get my money back but will go to the bank if I have to.

Date of experience: August 2, 2021
Texas
1 review
3 helpful votes
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$#*!tittorial
July 20, 2021

SOO lame. How many people turn off the notifications on this app because it's constantly sending annoying reminders to use itself, which has the opposite effect of facilitating communication among users and potential lovers? Why is there some god awful time limit on making a first move? Every one knows men are prime movers, I though at first this was some nudge to make women more culturally assertive but you cannot attack some thing which is innate. I've had a 99% match vanish rate with interesting people where a real conversation and connection could have happened because I'm not incessantly addicted to my phone as the company seems to want all their users to be. With no free perks and no incentive for matches to start a dialogue I, as a man, simply am not interested in using their deeply demoralizing platform.

Date of experience: July 20, 2021
Indonesia
11 reviews
66 helpful votes
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So a friend suggested me to try this app because "this app has better people, and it feels satisfying because women have to message first". Also I noticed that this app seems to be made by Badoo developer. But is it actually better? Here's what I can say:

Pros:
- Better intro from overall people that shows effort
- Different modes, not just dating
- Simple UI, not complicated and does the work

Cons:
- Forces you to use your own location and verify photo right away (okay Tinder)
- Asking women to take initiative = even less matching (for obvious reasons)
- Other modes are very unspecific, you're just thrown into pool of people who chose that mode, and you can't choose what kind of people you want to see.

In the end, for a supposedly better Badoo and trying to rival Tinder, this app just doesn't work at all. Sure there are some specific scenarios where it could work, but in general, all is wasted on forcing women to message first and turning some Badoo's free features to paid ones.

Don't rival Tinder, just be a competitor to Seeking because that's the specific scenario where this app can work

Date of experience: July 5, 2021
Texas
2 reviews
18 helpful votes
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RIP off dating site
June 14, 2021

No ph no, refuse to respond to over 9 messages. Pages dont work, fake profiles, while a paid member, unable to use features as every function doesn't work suddenly once you join! Report this company to the FTC and Secretary of State doing bad business. Crooks!

Date of experience: June 14, 2021
New York
1 review
3 helpful votes
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Don't Bother
June 5, 2021

Just another fake app/website for finding "love". They just want your money. More fake people. Don't waste your time!'nn

Date of experience: June 5, 2021

From the business

Bumble has changed the way people date, find friends, and the perception of meeting online, for the better. Women make the first move. On iPhone + Android.


bumble.com
Wilmington, DE, United States