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California
2 reviews
0 helpful votes
Follow Nelly D.
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I switch from Hootsuite to Buffer and I love it. It is easy to set up and to use. The only feature I'd like to see would be a calendar view for scheduling and an option to drag a file/image directly into the window.

Date of experience: September 10, 2020
Texas
20 reviews
62 helpful votes
Follow Laney P.
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I attached a screen shot where the plans state the purpose and abilities is to schedule post and repost. However, I selected multiple times on multiple days of the week and they posted immediately instead. I contacted customer service and the guy said you cannot schedule automatic repost. What?! I would not trust anything else it says it can do! I tried the trial and found out that way. Don't believe me? Try the free trial and see for yourself. I advise to avoid them all together and not risk automatic charges if you forget to cancel at the end of trial. Look at the photos and see where it shows on plans that it automatically reposts and that is why you schedule. Then look at the image with the reps response saying it does not do that. So why do I need buffer?! There are other things I tried and it did not do which I did not get a response from customer service to ask why or how, in the event I did it wrong. It is a scam!

Date of experience: July 17, 2019
Georgia
5 reviews
5 helpful votes
Follow Jessica C.
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After having used many scheduling platforms, I was least impressed with buffer. I found that the analytics were inaccurate and many types of posts were not supported. Very glitchy at times.

Date of experience: May 19, 2019