I chose to go with Brilliant Directories over other available options mainly because of the people I've been speaking with. Yes, the platform seems to be the best available, but for me the quality of the people behind the scenes means a lot as well.
I had started my project by coding my own site only to find that once filled with members it would take up way too much database space and likely run slower than I'd like it to. So, I scrapped it and made second contact with Brilliant Directories.
The plan is to get this first niche market directory rolling through 2016, then do it again in another somewhat niche market.
Most companies are just interested in the bottom line, but Dennis at brilliant directories goes above and beyond to help. There is no high pressure sales and they will work with you to achieve your objectives - always available on the end of the phone and a service that is second to none. I look forward to a very long-term relationship.
It was a pleasure to deal with a technology company that you could actually talk to. After having so many experiences with others who force you into the cold reality of email only, the Brilliant team was more than helpful in answering questions and helping us get started. Oh, and not to mention that their product is great and does what they say and more. Thanks Marco, Dennis, and Patrick!
I just signed up for a full license for Brilliant Directories. I have to say that the salesman Dennis T was a big help. He was very patient with me and helped guide me through the process honestly and well not holding anything back.
I'm excited about the prospect of developing a great directory that can be used for God's glory.
The software is so amazing. If you are interested in developing a directory, there's nothing like Brilliant Directories.
Before I purchased this software, I review others extensively and decided to go with this one. I'm so glad I did. The customer service is top notch. They get back to you with prompt,
Thorough explanations. They also include video links to some of their requests. They have a nice video collection of how to use the software. Being "computer challenged", I find their
Customer support a life saver. They are always polite, prompt and very helpful. I would highly recommend this software for an business looking for a directory software.
This place is a scam, they will stop responding to you after you make the purchase. They won't even answer the phone and one of the sales associates used a fake address. Don't do it. Find someone you know and trust to build you a site. Don't waste your money. Plus, most people do fake reviews. This is a sophisticated organization that will rip you off. Don't ignore this just because there are many positive reviews. It's a scam.
The thing that drew me into brilliant directories is the amount of support and resources they offer along with an amazingly capable tool. I'm blown away at all their software can do, and I'm excited to work alongside a partner in helping me accomplish my business plan.
I haven't got my site up and running yet, however the resources and help available is very impressive. Although I felt in some parts the sales rep was trying to make his quota (came across quite annoyed & short answered if I had to delay purchasing for personal reasons). This made me really hesitant to pursue this as I was nervous about the quality of support I would receive once I pay.
Still yet to fully experience it but at the moment I am taking my time reading all their advice and tutorials. Overall it looks very easy to use and good value for money!
Just purchased my first directory with this company. So far the customer service has been spot on. I loved the demo and look forward to launching multiple sites with their team!
I haven't tried the new boot strap software yet but it is supposed to be 100 percent responsive. The company has sold me 3 directory licenses and it appears they have many themes available that off er a wide variety of turn key directory styles that I plan to utilize for a very prosperous future.
Thanks for the review! I'm glad you've been enjoying the software with your three sites and we all look forward to seeing your future ones!
I haven't started setting up my website yet, but the service has been great so far. The resources are seemingly limitless and I've been receiving relatively quick responses from Kelvin. I hope to have the same feelings from BD moving forward as I am looking forward to working with them and building my startup business website. I choose Brilliant Directories over a number of directory services because their services appears to be a one-stop-shop for everything I need and their image is immaculate. I researched for several months.
Hi Dame, thanks for choosing Brilliant Directories! One of our top goals is to be sure that our software includes all of the necessary features to give our users as much flexibility as possible all in a self-contained package. We're thrilled to have you as part of our family!
We've taken a good hard look at a few of the directory projects and were really quite surprised by how well brilliant directories has attended to some of the more complicated issues and maintained a functional, well thought out structure while retaining the ability to customize.
Well worth spending some time with the trial to make sure the feature set is where you want it to be but for us it ticked nearly all of the requirements. Great job guys :)
Thanks Antony! We look forward to seeing your final product online with us shortly.
First off I was blown away by the product and then to top it off with great customer support... The guys over at brilliant directories not only did an awesome job but the staff was we supportive informative and everything I would expect making my decision to do business with them an easy one
Thanks so much for the amazing feedback, Clarence. We do our best to help our customers see as much success as possible with the Brilliant Directories platform :)
After many months of searching I have finally found the best software that in my opinion is available today on or offline, no other software offers the amount of features and functionality. It really is "Brilliant"
I have been reviewing several directory software platforms. Brilliant has had the best communication and support answering questions. Also, some of the other software the initial pricing was competitive, but then I realized that to get my site to do some of the cool things the demo site would do, they were all very costly add ons. But with Brilliant everything was included, so it made my decision easy. I pulled the trigger with Brilliant and not looking back.
Bobby
Ive been looking around for a directory website for a while. The built in features are close to exactly what I needed. The great thing about Brilliant Directories, is its easy to customise.
Its built by a company who owns directory sites, so they have tested things that help convert more free members to paying members.
Brilliant Directories is the best product in the market.
I am using Brilliant Directories from last two days. It's easier to use and setup. Everything is well documented. It's 100 % reliable directories portal.
However, what I don't like is that Brilliant Directories staff are useless in managing their time and responding.
I fixed an appointment in their system, but they didn't show up and wasted my time. Definitely they have poor management and I hope they will improve.
To conclude, Brilliant Directories is an excellent product.
I was looking for a turn key solution that would allow me to concentrate on developing a project that might prove to be a useful second income and I didn't want to have monthly bills so I went for a full license package. I like the idea that the package could handle many different types of site. I haven't as yet had a chance to explore it fully but the outlay cost was worth the risk.
Dennis is outstanding! He was extremely responsive. We emailed back and forth for the last 10 days. He kept me well informed of everything that he could in order to help me make my decision. We had two phone chats. He was clear, precise and so knowledgeable that everything Brilliant Directories has to offer. Dennis definitely made my choice to go with Brilliant Directories a choice I know I won't regret!
Thanks Stephanie! Your kind words mean a lot, and I am thrilled our team has been taking good care of you!
What an amazing experience... This is the best customer service I have ever received! I am very excited to be part of the Brilliant Directories family. I will be taking my business to the next level by integrating a Brilliant bootstrap platform with the Mobile Apps I design for my clients.
Thank you guys, I look forward to a long and prosperous business relationship.
Thanks so much for the kind words, Lelanie! I'm happy to hear you had an amazing experience with our customer service. We strive to have awesome users like you be part of the BD family!
Overview
Brilliant Directories has a rating of 3.9 stars from 175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brilliant Directories most frequently mention customer service, directory software and great product. Brilliant Directories ranks 5th among Directories sites.
Local Business Directories: Create Yellow Page style sites to find people and businesses. Members pay to join and be found by website visitors. Similar sites include: Yelp, YellowPages, Manta, and Yahoo Local.
Premium Access Websites: Protect premium or confidential content by requiring members to login. Perfect for sites with premium content areas, paid member subscriptions and company intranets.
Business Review Websites: Perfect for any industry! Review websites are now one of the most popular models to monetize. They attract advertisers, visitors and businesses heavily invest to maintain their online reputations.
Content-Specific Websites: Launch real estate sites like Zillow, events sites like EventBrite, or deal websites like RetailMeNot. Brilliant Directories enables you to create the exact type of website you need.
Community Websites: Nothing brings a community together like providing a central hub for its members to get together. Popular community directories include church groups, alumni associations and unions.
Lead Generating Websites: Launch websites that allow visitors to submit projects and requests directly to your membership network. Sell or distribute those requests as leads - and watch your community grow!
Test your idea with Brilliant Directories.
CALL US: 1-800-771-9332
FREE TRIAL: http://www.brilliantdirectories.com/freetrial
We hope to hear from you soon!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks so much for your honest feedback, Celeste! We pride ourselves on being inclusive and as friendly as possible to both potential and current users of the Brilliant Directories platform. I'm sorry that you had a less than ideal sales experience. As for our support, our documentation and video tutorials are always kept up-to-date and we respond as soon as possible to support tickets and on our community forum.