Brilliant Directories
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Brilliant Directories

How would you rate Brilliant Directories?
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Florida
1 review
0 helpful votes
Follow George T.
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As an agency we have looked at, researched a number of options for membership, directory related websites for clients and I have to say Brilliant Directories is the most comprehensive, stable platform on the market. Dennis Tinerino customer success manager was available to answer every question that we had (We had quite a bit). We are forever grateful for his support while reviewing the platform. We are excited to have this as an option.

Date of experience: July 19, 2016
GB
1 review
0 helpful votes
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So far, so good
July 30, 2016

Brilliant Directories appears to be very professional and offers good value for money but to be honest I haven't had the chance to use the software yet, although the response I've had from the customer services team has been very good so far.

Hopefully the software will prove to be simple to use for somebody like me who has never tried to design a website before.

Date of experience: July 29, 2016
California
1 review
0 helpful votes
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Had to rerun payment a 2nd time after the 1st one processed went through at $0. Not my bank's problem and certainly was not a funds issue. Dennis gets high marks for staying on top of the issue and taking care of the problem quickly. Kept me in the loop. Looking forward to building out my site.

Date of experience: February 12, 2016
Missouri
1 review
0 helpful votes
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EXCELLENT SERVICE!
November 25, 2015

Dennis Tinerino from Brilliant Directories was AWESOME! All of the tools you need are absolutely amazing when building your directory. As a developer and computer programmer I am impressed with the tools available. Not only do you have links, PHONE! Support, but also video training! It doesn't get better than this folks. Good luck to all and THANK YOU Brilliant Directories for making my visions become a reality, and easily. I feel blessed. I recommend this product to anyone and everyone... there are no negative remarks at all!

Date of experience: November 25, 2015
Canada
1 review
0 helpful votes
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We are converting to an online Directory from a print version. I have checked out many options and even had an account with a competitor. Brilliant Directories has more features and a lot of online and human support. There are hundreds of videos to help with setup and online support. For advanced users, there are many features to customize your site and add functionality. Recommended.

Date of experience: June 30, 2016
Texas
1 review
0 helpful votes
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Customer service has been amazing helping me weigh the pro's an cons of this software. I have another site I used wordpress and it took forever and I am still having to keep it up to date and error free. With Brilliant Directories I am able to spend more time where it counts and getting the site online has been a breeze so far. I am able to spend more time with my family and not worry about 20+ plugins and keeping them all up to date and error free which is a full time job in itself. For this one reason alone I bought the Full Lifetime License! Thank you Brilliant Directory!

Date of experience: August 2, 2016
Dennis T. Brilliant Directories Rep
over a year old

Hi Mark - we specifically built the Brilliant Directories platform to be an all-in-one solution so that no third party plugins are needed. One of our main goals was to always keep your site up to date and running smoothly!

GB
1 review
0 helpful votes
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I chose to use Brilliant Directories because of how easy it was to customize the site to my needs and also all the training videos that were so thorough and had me set up in under 3 hours.

I have had really great feedback from the site that I have created and cannot wait for this to grow!

Kind Regards,

Rushani

Date of experience: August 2, 2016
Dennis T. Brilliant Directories Rep
over a year old

Hi Rushani! We take use suggestions from users like yourself to better our training videos. So glad to hear that your website is already making great progress!

Germany
1 review
0 helpful votes
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So easy to handle
September 30, 2016

We've tested many web directory scripts over the last couple of years but none of them was so easy to set up like brilliant directory. The ordering process was fast and easy and after a couple of minutes we were able to start working on the site.

Date of experience: September 30, 2016
Minnesota
1 review
0 helpful votes
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Great experience!
December 18, 2015

Thank you to the Brilliant Directories team for making the introduction, free trial and ultimate purchase of the software such a smooth process. Everyone has been great to deal with and readily available to answer any questions. Thank you!

Date of experience: December 18, 2015
GB
1 review
0 helpful votes
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Professional
March 25, 2016

I found Briiiant Directories online very easily and they stood out amount there competitors in value for service.
I hav'nt setup my website yet as I have only just purchased from Brilliant Directories but so the customer service experience has be amazing so professional an knowledgable about the product. I hope that this level of service is maintained going forward. Great work Brilliant Directories.

Date of experience: March 25, 2016
California
1 review
1 helpful vote
Follow Mark F.
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I want to genuinely thank jason at Brilliant Directories. My wife and I have been trying to put together a community website for parents with a nationwide directory of toddler programs for children 1-4. We have tried multiple times with Wordpress themes and were even dupped by overseas developers and lost some money there. We had given up on the project entirely. We stumbled upon Brilliant Directories through YouTube videos and new we had to give it a try. We are certainly happy that we did. Although we are not coders, we were able to setup our site and also enlisted the setup services of the amazing Brilliant Directories staff. Francella helped me with my website setup to help us save time and get the website ready for members. The whole process took no longer than 8 days. We feel so lucky that after years of struggle and let downs we now have a site that people love and is my wife's full time job now. Thank you to such an amazing team. I wish I could write more but you guys should know that you are changing people's lives with the incredible platform you've developed. Thank you jason for giving us the direction we needed to get the idea out to the word.

Date of experience: May 19, 2017
Canada
1 review
0 helpful votes
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Tons of fucntions!
March 17, 2016

Like what I see so far on the demo site, lots of functions, almost all functions I can think of for a directory site is all here. Will need to dig deeper into the actual functionalities and performance, but feature wise, it is unbeatable!

Date of experience: March 17, 2016
Australia
1 review
0 helpful votes
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Features, Good design, Lifetime hosting, Possible further customisations and seriously above all customer care.
Caroline is just superb. I texted her in the middle of the night, bed time in her country and also early morning hours of her time, she was willing to help and assist.

Date of experience: August 16, 2016
Dennis T. Brilliant Directories Rep
over a year old

Hi Alphonse! I’m glad Caroline was so attentive and could help answer your questions! Feel free to also take advantage of our community forum. Response times are usually pretty quick and you can interact with other Brilliant Directories users.

Minnesota
1 review
0 helpful votes
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I am so excited to create and launch our new directory. Brilliant Directories has so many video's and help to make an awesome site that will be super easy to use. I love all the help available! Thank you Brilliant Directories!

Date of experience: August 26, 2016
Canada
1 review
0 helpful votes
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For more than 4 month I did compared the Brilliant Directory with more than 14 scripts available on line and this is so far is the best. It is worth the money. Initial support is great. Thanks to Dennis and Patrick.

Date of experience: December 31, 2015
Dennis T. Brilliant Directories Rep
over a year old

Awesome! Thanks for the feedback Robert. We look forward to seeing your website live with us!

New Jersey
1 review
0 helpful votes
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I've been speaking with Dennis Tinerino at Brilliant Directories for quite some time and just purchased my first license. So far so good, everything's been great, and Dennis has been super-responsive. Can't wait to get started!

Drew Knapp
Founder
A Greater Town
www.agreatertown.com

Date of experience: August 31, 2016
Dennis T. Brilliant Directories Rep
over a year old

Thanks for the feedback, Drew! Glad to have you on board :)

Australia
1 review
0 helpful votes
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Dennis replied to all my emails within 24 hours and showed that he has full knowledge of the Brilliant Directories software and excellent customer services. I was considering some other options available for my start up directory business but the others either do not reply to my queries or lack of after sales supports compared to BD so I end up purchase a full licence plan from Brilliant Directories. Now I am testing the software and find out that it can do more than I expected. BD really cut a lot of time compared to a customised option that I intented to go with the software developer at the beginning. Now I can launching the business in no time. I am really happy with the purchase and has more time to concentrate on the business side rather than the software.

Date of experience: February 13, 2016
Australia
1 review
0 helpful votes
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After doing a lot of research this website was offering exactly what I was looking for. The information is very detailed on the website. I emailed questions and received a response from a very helpful staff member who answered all of my questions.
Very happy with the service and package

Date of experience: March 18, 2016
Ohio
1 review
0 helpful votes
Follow Mark J.
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I have been looking for a directory system that I could integrate with a community app I designed for quite some time. I came across BD and could not be happier. I am able to customize it to fit my app needs and integrate with my website too. The support response time has been great too as I had a multitude of questions right off the bat.

Date of experience: August 17, 2016
Florida
1 review
0 helpful votes
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I have had a directory website for 4 years. Spent too much time dealing with wp-theme issues and conflicting plugins instead of making more money. Glad to see most of my worries will be handled by Brilliant Directories. I am now rebuilding my current site with much better features and I now have time to plan a second site.

Date of experience: December 16, 2015
Dennis T. Brilliant Directories Rep
over a year old

We're thrilled you found us! We appreciate you taking the time to share your experiences with the world.

Overview

Brilliant Directories has a rating of 3.9 stars from 175 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Brilliant Directories most frequently mention customer service, directory software and great product. Brilliant Directories ranks 5th among Directories sites.

service
23
value
22
shipping
10
returns
3
quality
20