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BrighterBlooms.com Reviews Summary
The company has garnered a mixed reputation, with notable strengths in customer service responsiveness and product quality, as many customers reported receiving healthy plants and prompt resolutions to issues. Positive experiences often highlighted effective communication and satisfactory replacements for damaged items. However, concerns emerged regarding shipping delays, inconsistent product condition upon arrival, and warranty limitations, which led to frustration for some customers. Overall, while the company demonstrates a commitment to customer satisfaction, addressing shipping reliability and product consistency could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Website easy to navigate. Had exactly what I was looking for. Very quick delivery.
My seeds and plants arrived quickly, wrapped well and in great shape. I will shop here again!
I was very pleased with the overall quality, size and condition of my first order of blue point junipers. The single blue point juniper in my second order was both shorter and not as well shaped.
Very well packaged and no plant damage. The plants in good condition beyond my expectations.
So far so good…………………….,,,,,,,……………….,……………………………………………………,,,,,,,
On time delivery but tree seems to be a bit dry. Time will tell on the health of the tree.
Plant came ion good condition and was just what I wanted and full plant worth the money
It came in a box and was well packaged. The delivery guy dropped it. He was not gentle. My wife and I planted it right away. We followed the directions perfectly. Half the leaves fell off right away. Hopefully it will survive winter and come to life next spring
I order a tree my sister and I planted it as soon as I got it and now it has already has leaves on it. I am so happy with it.
Very satisfied with product and delivery was very prompt.
Ordering easy. Excellent Customer Service. Plants arrive healthy and ready to plant.
I liked the delivery but only one tree looks very healthy and the other is still recovering. Hopefully it will do good too.
I made my first (tree) purchase from BrighterBlooms, there customers service is really down to earth, I got just what I wanted and great instructions on how to plant it. My tree is planted and growing just fine.
Thanks again!
We were very happy with the dogwood trees we ordered. We were nervous about ordering trees online and we're pleasantly surprised that they looked very healthy upon arrival.
Six plants in one box and poorly packed. They all broke loose and smashed together. Broken branches but they lived.
I loved the selections available and that I could get unique plants.
Arrived sooner than expected, trees in good condition. Very please. Would recommend.
We could not find skyrocket juniper anywhere at local nurseries at the time when we wanted to plant (early fall). We tried Brighter Blooms.com and were very happy with our experience. We unboxed and planted our juniper shrub the same day it was delivered. It's doing well and will have plenty of time to settle in before the winter freeze.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members