The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Received in timley manner. Had a little difficulty in getting voucher information to open and print.
Booking well handled; booking well handled; booking well handled; booking well handled; booking well handled; booking well handled
Booking was easy to use, i will probably use it again in the future, excited to go on this trip with my wife for out 30th anniversary. We got married at Silver Dollar City,
Booking and planning my vacation was effortless. I received a lot of help with activities dates and times to do for my vacation. It was very easy.
This site was extremely helpful in answering all my questions & booking the excursion was very easy.
Could not hear it well & food was not so good. Pasta over cooked, sauce tasted like out of a can. Tea was watered down.
I booked tickets for Presely's show for Wednesday evening. Booking was easy but then had questions later - my question was answered. Very professional..
Easy. Except the Dixie stampede was going to add over $200 your total. I will buy those tickets separately to save money. I hope I don't find that is the case if I would have done that with the other things.
We all had a great time——good food, great show. Loved it. Will be looking forward to doing it again sometime.
We were very pleased with our stay at angel inn very clean and comfortable we attended murder mystery and haygoods and pierce arrow plus two museums branson landing and tanger every place was great see you back in oct or november
Thank you everyone we meet
Pattie and john clark
Easy to book. Always offers discounts on multiple bookings. Easy to cancel. What more is there to say.
The show was awesome, I'd recommend it to everyone.
The downside was you have to pick up a receipt at a storefront, which was busy, slow, and involved a sales pitch. We almost missed the show.
Easy to use site, highly recommended show by friends.
Booked our week-long activities in one place. Super easy to use and quick response with confirmation.
I was happy with the website and I received the confirmation email. It would be nice if I could download the tickets via the website instead of having to come by the office when we arrive.
So far it's nice way to get your stuff booked together. I can keep track ofwhat we are doing for our stay. Prices seem reasonable.
I had inadvertently double booked something and they caught it, called me for clarification and refunded part of my cost. And that was within a half hour of booking the reservation. Nice!
I made the mistake of booking through Branson Shows even though they didn't tell me where the "best available" seats were. Eventually I learned where my seats were when I called after getting one of the numerous emails/ voicemails they sent. I have gotten very tired of the many voicemails and emails I receive, trying to get me to sign up for other Branson activities. Next time I will be smart and buy show tickets directly through the theater web site.
The buy one get one free was inflated. Said tkt price was $229 when it was $54 from theater! Sounds like fraud to me.
Ok not too bad except for requiring a response
Everything worked great. I'm glad we did this. Hope we have a lot of fun in branson and know that we will probably be back in the future
I seemingly was able to navigate through out the site being able to select the shows that we wanted to go to. It wasn't hard at all.