Branson Shows Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Stay away from this vendor like the plague. They are a reseller, who will tell you that they can't refund any purchase at 100%. They offer 65% refund, and if you escalate to a supervisor, you might get 90%. Go directly to the source for show tickets and stay away from this organization.
It was an easy process that went smoothly for me. The only issue I would have is I would have liked to be able to print off the vouchers since it will be almost two months before we come to Branson. I would like to have them in hand instead of having to find the place to pick them up.
Confused because specific seats weren't given at time of booking. After talking to a representative, I received the information so I guess everything is set.
I had a very easy time finding the show I was looking for, browsing for others, and getting a good deal. We got a buy one get one free deal! After I booked the show, I received several emails with tips for travel and confirmation.
Website is easy to use, and booking was a breeze. No account necessary, something I liked. Good description of the show.
Our shows were great. Disappointing was paying for tickets and not getting actual tickets. You gave us a piece of paper that had to be turned in at each venue for an actual ticket. You made us report in person to pay for our shows a get our papers to turn in for tickets for the sole reason of enticing us to sit through a time share presentation.
Booking was so easy. Can't wait to get there! We love to visit Branson and are so happy there everything is family oriented.
I was a good experience being able to book all our events at one time. It also gave us good information about them
Ordered tickets for a quick trip to Branson - the experience online was quite easy. It got a little confusing at the end but the customer service staff were very on top of things and took care of it easily.
Easy as pie and seems like a fairly sweet deal too
Thank you -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------!
I booked two shows for the 9th and 10th of April but when I received my confirmations, one of the booking times had been changed to the 3rd of April. How can this happen since my booking date was the 6th of April.? How does an automatic system try to place you on a Date that has already passed? A quick call corrected toe date, but just the same, be very careful to check and confirm all of your activities!
Very easy online to get a package. My husband and I love Branson! We are not old... yet we are young enough to really enjoy ourselves!
Fairly easy to navigate website. Bogo offer was tricky to get to. After a few tries the offer came through.
Easy-to-use Very satisfied with package deal Excited to see you there
Thank you Lord for this day! Amen
Easy, peasy! Very easy to make reservations on this site. I highly recommend Branson Shows site. We have had a very good experience in Branson.
We got 4 shows for 2 adults for $100. The young man assisting us was very friendly and helpful. The only catch is sitting thru a vacation club presentation that takes 120 minutes.
Great and easy…. Fun experience booking and searching for exciting things to do in Branson
Great checkout process! We look forward to our visit in Branson.
Easy to reserved. The website is user friendly! Pricing was good.
This is not a reveiw of the attractions we attended but rather of the company my overall experience with bransonshows. Com.
In the time it took to place my order for Rigatoni's Murder Mystery Dinner Theater, the price increased by a little more than $10.00. If it was not what my wife wanted to do for her birthday, I would have passed on this purchase.
When my wife and I picked up our tickets, the experience was much worse. A lady that was made up more for a show performance than a professional encounter with the public waved us over. After standing in line for about 20 minutes and hearing multiple sales pitches, my wife was up front with her and said, "We're not interested in a sales pitch, we only want to pick up. Our tickets." She proceeded to to threaten us with refusing service and sending us to the back of the line. When neither of us responded or moved she proceeded to lecture us on our unchristian behavior. When she finished her tirade, she did several tasks before printing our tickets and throwing them at us without another word.
Having experienced the albeit minor bait and switch on the ticket price and the unprofessional behavior of this employee it should go without saying that we will never do business with your company again.
The only saving grace of the whole experience is that we enjoyed the Veterans Museum and Rigatoni's Murder Mystery Dinner Theater. They will be receiving good reviews.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members