The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I didn't get a receipt and thought my purchase for the Clay Cooper show did not go through. The next day I attended a Time share presentation and they offered two free tickets to the Clay Cooper Show. Today, I looked at my credit card and saw I was billed $108.00 for the tickets I didn't receive and didn't realize I had purchased
I would recommend this to other friend that I know looking forward to this event
The Branson Belle dinner show was awesome! The ticket purchase was a nightmare. I purchased tickets online and then found out later that I would have to pick up the tickets at a customer service center in Branson (not where the Branson Showboat was). We got in town 15 min before the "customer center" with no sign identifying the place was going to close. Got inside to find a line of people waiting to get their tickets. Come to find out, you have to pick up your tickets so they can sell you more things! We were a party of 4 and ended up divided in two different places at the show. Branson Shows. Com bombarded me with text and email offers all day. It was not a good experience.
The dinner show was great! Good food! And a great performance!
Good service and easy to use. I was able to book a show that was sold out on another website.
This is a message to let them know i received the itinerary and I will be attending. I will be in town soon.
Thìs experience was great. One easy stop for my Branson vacation with excellent suggestions to make for a perfect day.
We pick up our voucher Sunday. Hopefully that goes smoothly.
Trip isn't for a couple of months yet, but we are anxious to pick up our tickets and see the shows.
Had a great time. A little busy at time of receiving tickets. But it was fine. Just part of life.
Branson Shows made ordering our desired event easy, and prompted cost-saving options when applicable! A win-win!
Easy booking for sure. No problems. I was able to look on the website and choose the package I would like to book.
Easy check in and out. B quiet and relaxing. Had fun, options for breakfast, indoor pool and spa. Nice staff
Lady in sales was very helpful in resolving my issue. She was able to change my show reservation. She was very polite and professional.
Easy to reserve, even for someone that is not computer literate.
Unbelievable experience. We couldn't have done it without you! Everything was so simple and convenient. Y'all took all the guesswork out of it for us.
Reviewing the Branson shows that are available and ordering the tickets was an effortless process. Great job with the website.
Very happy to be able to attend this event as a family. Looking forward to seeing my grand-children faces as they see the performance.
Paula Poe
WE RECEIVED THE VOUCHER QUICKLY THEY DID A GREAT JOB AND WE ARE LOOKING FORWARD TO ATTENDING THE SHOW AND THE DINNER IN THE RIVERBOAT
We saw the David production and also The Haygoods Show. They were both amazing. Would highly recommend both.
The site is awesome! All the events are listed and booking is easy. If you miss out in exploring all the awesome shows available, it's because you missed visiting their site. Great up to date events - don't miss out!
Very easy to book and timely response. Look forward to the experience as it's our first time. Efficient but would prefer less surveys to complete.