The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Wonderful and easy! Good service easy booking excellent shows
This is the one site I always uses. Just the best!
Wonderful, we come to branson every year around this time
Easy to use. Contact via phone with customer service was very professional and helpful.
Great prices, very convenient. Looking forward to seeing some great shows!
Pretty simple to reserve our tickets. Appreciate your expertise and time
Pretty simple to reserve our tickets
Easy to complete, so looking forward to the event!
Very user friendly but wads not aware you charged twice what the charge is to buy direct. Therefore 2/1 I paid almost full price
Easy to use to pick the shows you want to go to. Thank you for a good experience.
Thank you for making this quick & easy to review making decisions easy as well as booking events.
I had an issue & received 5 star customer service!
Thank you very much. We can't wait to enjoy the show!
Ordered 6 seats center aisle to Oak Ridge Boys, and received far left aisle next to wall...
3 veterans and wives were misled...
Good show but bad seats!
Good prices awesome shows. The staff is very courteous and food is great.
Great to have one place to get a great deal. Peace of mind when preparing for a trip! All the details I needed to plan a lovely trip.
Amazing! The show was extremely entertaining and exciting!
When I request to sit with my family, I was contacted by text and email to contact customer service and given the phone no.
I called and was nicely taken care of and they will put us together! I would book with them again. I'm ver happy!
I appreciate the special offers. Buy 1 Get 1 free makes it more affordable. The only problem we encountered was when they emailed us our confirmation it didn't make it to my email. They tried twice and I finally gave them another email to use and it went right thru.
I had a problem came in to solve problem and their supervisor Roland Myers ran away from me and wouldn't come back. No one else was willing to help me.
We were asked to choose Veteran, senior citizen or AAA member and we are all of them. We did not get a discount so why were we asked to choose all that applied? Thank you.