The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Glad to get tickets and a room at a reasonable rate without having to listen to a timeshare junk
Everyone is over-the-top friendly and open to help... Love your customer service
It has been a very easy experience to this point. Thank you.
This would be a better experience if I didn't have to go all the way to the check-out just to figure out the cost of the different shows.
Good experience. Would recommend. I have used your service in the past and have never had any issues at all.
Great and easy to book we look forward to getting to relax and enjoy the weekend. Thank you
A really great experience this year in Branson.
Extremely friendly!
I would like to see my seats for the show by this point. I requested by phone where they were and told I couldn't be told.
Easy to follow instructions. Clearly labeled. Follow up instructions were very helpful
Easy to follow the instructions. Prices are reasonable. Do not like the service fee added on the price.
Booking was easy. Did not realize I would have to deal with Wyndham to pick up my tickets. Caught me totally by surprise, and I will not be booking this way again.
The process was simple and seamless. We are looking forwards to our experience in Branson.
Great so far! Staff was easy to deal with! No hassle reservations are key to people wanting to go to Branson.
Easy way to book shows and appreciate BOGO option and savings.
Booking was Easy and quick. I received everything I needed through email and am looking forward to our trip
Good website and easy to use agent was helpful and friendly
Some options were confusing or not available to select when originally offered.
All going good so far. Easy to book. User friendly.
Great Looking forward to it will have to pickup tickets when we arrive in Branson
Their site advertised buy 1 get 1 free and tickets for 59.00 each for a show. When I ordered 3 tickets, the page indicated 2 x 59.00,1 x 0.00 however, my credit card was charged 170.33. When I called in and spoke to a supervisor, all she kept telling is the price was 87.00 and I saved 90.64 with the free ticket. No way to convince her what the website shows as I took screen shots of the website price. They wouldn't let me cancel or honor the advertised price. They can't even provide me a receipt with the breakdown of the charges. Total scam!
Order received, as always everything is top notch! Great service, 100% original without a doubt, fast delivery, careful packaging!