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Branson ShowsReviews 1,178

4.5
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Branson Shows Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.

This summary is generated by AI, based on text from customer reviews

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20,516 reviews
Texas
1 review
0 helpful votes
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Great experience
August 11, 2022
Updated review

Great experience. Really easy to book. I didn't realize we had to pick up vouchers.

Date of experience: August 11, 2022

Great experience
August 10, 2022
Previous review

Great experience. Really easy to book.

Date of experience: August 10, 2022

Easy to book and schedule
August 10, 2022
Previous review

Easy to book and schedule.

Date of experience: August 10, 2022
Colorado
2 reviews
8 helpful votes
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I didn't see the senior discount reflected once the event was booked.

Date of experience: August 11, 2022
Wisconsin
1 review
0 helpful votes
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Very easy to view and reserve
August 9, 2022

Very easy to view and reserve. I checked to have my voucher via email but should have them mailed to me

Date of experience: August 9, 2022
Oklahoma
2 reviews
0 helpful votes
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Easy to use, reasonable prices
August 9, 2022

Easy to use, reasonable prices. Secure check out. We will do again

Date of experience: August 9, 2022
Texas
1 review
0 helpful votes
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I emailed with a question and got a call from an agent
August 9, 2022
Updated review

I emailed with a question and got a call from an agent.

Date of experience: August 9, 2022

No problems
August 7, 2022
Previous review

No problems

Date of experience: August 7, 2022
Oklahoma
2 reviews
0 helpful votes
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So far my experience has been convenient, it sure
September 6, 2022
Updated review

So far my experience has been convenient, it sure. About fast but that's our fault

Date of experience: August 7, 2022

So far my experience has been fast and convenient
August 6, 2022
Previous review

So far my experience has been fast and convenient

Date of experience: August 6, 2022
Missouri
1 review
0 helpful votes
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I felt we received a good offer with the buy one, get one ticket promotion. It was easy to do online. Having to pick up the tickets at the ticket center was slightly inconvenient, but worth the discount. The show itself was mediocre.

Date of experience: August 6, 2022
Iowa
1 review
0 helpful votes
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Quick easy to navigate the site
August 5, 2022

Quick easy to navigate the site. The gal I contacted regarding a question was helpful and courteous. I'm not always great at navigating through these online sites but she helped me and was so appreciated. Looking forward to the show.

Date of experience: August 5, 2022
Oklahoma
1 review
0 helpful votes
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Difficult to navigate back and forth for choices during my stay.

Date of experience: August 5, 2022
Texas
1 review
0 helpful votes
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So far so good, was very easy to obtain the tickets I desired.

Date of experience: August 3, 2022
Colorado
1 review
0 helpful votes
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Timeshare pressure
September 2, 2022

The Showboat experience itself was wonderful. However, I would not recommend Branson Shows.com to order tickets, which feels like a bait and switch operation. They state that you have to stop by their office to pick up the vouchers (which isn't true) only to try and push you into a timeshare presentation. Despite their website saying that they don't participate in timeshares, the lady who helped us still tried to get us to participate in this. She wouldn't take no for an answer and became rude when I told her, for the fifth time, that we were not interested. I meant to book tickets directly with the Branson showboat, and only after I booked them, did I realize that we booked through Branson.shows.com. Out of curiosity, I did compare prices, and it was actually five dollars cheaper to book directly with the showboat so, not only did we get hassled booking through Bransonshows.com, but we didn't even save any money. If you are visiting Branson, I would definitely recommend the showboat but I would book this, and all other activities, directly with the vendor and not through this company. It feels very manipulative that they make you come into the office to pick up "vouchers" and then use high pressure tactics to try and get you to attend a timeshare presentation (acting like they are doing you a favor by giving you this opportunity). I would avoid them.

Date of experience: August 3, 2022
Austria
4 reviews
1 helpful vote
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I liked the service very much, good service. I think that all the employees there are professionals in their place.

Date of experience: August 3, 2022
Missouri
1 review
0 helpful votes
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Thank you so much for a great discount! The coasters were awesome!

Date of experience: August 1, 2022
Kansas
1 review
0 helpful votes
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Easy to reserve but I did not realize I would have to pick up tickets until an email came. I would have preferred printing them off but we will pick them up.

Date of experience: July 27, 2022
Missouri
1 review
0 helpful votes
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We had no trouble ordering tickets. It was easy. Would highly recommend.

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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Easy ordering
July 24, 2022

Easy ordering. Hopefully easy pick up. Looking forward to our trip.

Date of experience: July 24, 2022
Kentucky
1 review
0 helpful votes
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Fine hope it is correct Will know more after I receive my tickets

Date of experience: July 24, 2022
Iowa
1 review
0 helpful votes
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Easy to follow for ticket preferences of diversified interests. Eager for a good time in Branson.

Date of experience: July 23, 2022
Illinois
2 reviews
0 helpful votes
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All good kids will have a good time hopefully its not too hot that day.

Date of experience: July 23, 2022
Missouri
2 reviews
0 helpful votes
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Thank you and easy to use
July 22, 2022

Thank you and easy to use. Everything was handled with the upmost curiosity. All things were changed to the right dates. So thank you for helping with the wrong dates I put into the site.

Date of experience: July 22, 2022