The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
I wish at this time not to respond everything was fine.
It was very easy and quick to get the shows we wanted to see. Thank you!
Super easy! Using the site was simple and quite a nice relief from some complicated and unfriendly sites I have dealt with. Thank you for making my plans easy!
Your site works great to find what we needed for the shows we wanted to see. Thank you so much.
My experience was good. I personally made an error in my order. As soon as I realized my my mistake, I called and the agent at work, corrected my error immediately. Good listeners and ready to assist!
Poor communication for ticket delivery. Would not recommend
Easy, fast and convenient. Site was user friendly and a joy.
I wish my purchase/ tickets were e-mail have to to store to pickup them up then to the show I'm in a wheelchair a little inconvenient
Easy to order. Wry helpful and friendly when I called customer support
It was quick and easy to book shows. Time see selected shows could be shorter
Easy check out. We just moved to Missouri in June 2023 and are excited to finally go to our first show!
It was quick and easy. I felt safe and confident through the entire process.
Purchasing tickets at Branson Shows is easy. Excited to travel to Branson for Christmas season again.
The booking process was easy, now I am ready to go enjoy Branson
Easy to find what I was looking for. Received immediate email. It would have been nice to be able to print out tickets and not have to pick up
So easy just a click it was just a few minutes and everything was confirmed.
It was a bit difficult to find the tickets and the theater!
Easy to order! Quick confirmation sent. Looking forward to seeing the show.
Love the search to be able to see what shows are available on certain days. Like that they have some discounts that are clearly advertised on the site. I wish the tickets were delivered through email instead of having to physically pick them up, but the location of the Branson Center isn't too far away from other things in Branson, so that is okay.
I thought we would get a better discount since we have two seniors but it was worth it. When you can look I. My parents face that was enough for me. We will be back
I thought we would get a better discount since we have two seniors