The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Site is awkward to use. Site is awkward and confusing to use. Site is awkward and confusing to use. Site is awkward and confusing to use. Site is awkward and confusing to use. Site is awkward and confusing to use. Site is awkward and confusing to use.
Fine so far. Very easy to navigate and also appreciate offering other opportunities. Looking forward to the show.
It was very easy and fast to get my tickets can't wait to see Easter
Great followup service along with originals service
Not sure see what happens when I get there. Every fast and discount. More information on steam boat
I paid by PayPal and don't understand why you saying my credit card will be charged
The tickets were definitely not but one get one free!
Easy to use. I hate these surveys. Looking forward
Easy booking I give it five stars all the way! Great!
I called the 800 number the guy took forever to tell me how far my hotel was from the Dolly Parton stampede show.
Listen I'm not quite sure what you are asking me since we've not even been on the boat yet?
Simple and fast. Courteous. Very excited to see the show!
Great time. The venue exceeded my expectations. The staff was friendly and helpful. Thanks for a memorable trip!
Easy to use site. Easy to navigate shows and when something wasn't available they contacted me by email to call them.
Easy, this process was very user friendly.
Good & easy. Also informative information about other shows and prices (with a catch).
Quick and easy. Can't wait for our November visit to pick up these passes.
Experience was ok. Show was mediocre. Lots of talent, needs better direction.
Easy to use, provided a good picture of options and services to be considered.
I would have preferred to see if there was a difference in cost on different days or times
It was easy to find and book the event we wanted. It's always tough to find things for New Year's Eve, but this will make our 30th anniversary just right!