The company enjoys a generally positive reputation, with customers frequently praising the ease of the online booking process and the helpfulness of staff. Many reviewers express satisfaction with the variety of shows available and the overall user-friendly experience. However, concerns arise regarding additional fees and difficulties in navigating the booking system, particularly when selecting multiple shows. While the majority of feedback reflects a strong appreciation for the service, issues related to transparency in pricing and website navigation indicate areas for improvement in customer service and operational efficiency.
This summary is generated by AI, based on text from customer reviews
Good and looking forward to returning to branson. And seeing Jay Osmond.
Good and looking forward to returning to branson.
We purchased a $250.00 gift card for my husbands parents for Christmas right before Covid hit. I contacted Branson shows about being unable to use gift card with all the covid regulations. They assured me that the card would remain good. Covid hit the pretty hard and they had not been able to make the Branson trip on their own. We were finally able to take them his past December to find out that the entire $250.00 was eaten up with a monthly service fees. They did not provide any grace for the Covid hit., I was very disappointed that they did not try to do anything to make this right. I would recommend not making the same mistake I did and avoid buying their gift cards and just give your loved ones cash if you want to bless them with funds for time spent in Branson.
Certificate number **************798
The shows are very entertaining. We would definitely coming back with my family.
We were expecting a Christmas show. We googled "Christmas shows in Branson."
Very nice process would like to be able to print the voucher but have been very pleased
During the online buying process, I checked the box for email ticket vouchers. When the email didn't come, I called and they said I had to come to their location in Branson to pick up the ticket vouchers. This meant standing in line and then being offered several other event ticket discounts. There wasn't high pressure sales, thankfully.
I only wish I could see the date and time of the tickets when I was doing the checkout.
It was user friendly and easy to navigate. The instructions were simple and easy to follow. We are looking forward to seeing the show.
Reservations were done with ease the bus crew was outstanding!
I went to the horse and his boy. We also got tickets for the Branson Bell and having to print them ourselves is a hassle. Difficulty with tickets
Easy, good links to the show info, exciting to plan easy to check out
So far so good. I dont like the high "fee" on these tickets
Good good good good good good good good good good good good
Upon Ticket pick-up, we were offered several attraction discounts, only to later be told we had to attend a sales pitch at a hotel to get them. This was very disappointing and made us distrust the operation. After seeing a few shows, we actually wanted to add more shows, but decided against it because we didn't want to come back to the ticket center.
I'm waiting for my order to be delivered. Ordered in November. It's Dec 8 and it still isn't here
Great so far. Looking forward to our trip to see Ester.
It was outstanding! We had a great time! All the performers are awesome! Our youngest was so happy to see this great show, she even said she wanted to visit Shanghai someday
Great so far. We haven't left yet. Leaving tomorrow.
Very good, fast easy, good number of selections offered
The communication is great keeping us up-to-date on what to do to obtain our vouchers upon arriving in Branson. It was also user friendly when booking our packages!